In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure.
Find out in this report how the two IT Infrastructure Consumption Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
In Latin America, they need to add more services to complement the solution and provide more options for managing the environment as some customers prefer not having responsibility for infrastructure.
Dell APEX needs a dedicated support channel to raise support tickets easily. I also feel the support tab should be integrated into the APEX dashboard.
There needs to be some improvement in the response time of the tool's support team.