Huawei's unified communications solution is based on cutting-edge architecture, the solution not only provides open interfaces but a wide range of services. It is also very robust in terms of its maintainability. The solution basically consists of the following parts: a VoIP-based integrated switch SoftCo 9500/5816, a unified message server (SmartCall 1000), subscriber access equipment IAD, ET series IP phone terminals, a network element management system, a service management system, a billing management system, and etc. In addition, the solution provides a wide variety of unified communications services.
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As of March 2026, the mindshare of Huawei SoftCo in the Unified Communications category
stands at 2.5%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
