Huawei's unified communications solution is based on cutting-edge architecture, the solution not only provides open interfaces but a wide range of services. It is also very robust in terms of its maintainability. The solution basically consists of the following parts: a VoIP-based integrated switch SoftCo 9500/5816, a unified message server (SmartCall 1000), subscriber access equipment IAD, ET series IP phone terminals, a network element management system, a service management system, a billing management system, and etc. In addition, the solution provides a wide variety of unified communications services.
As of July 2025, the mindshare of Huawei SoftCo in the Unified Communications category
stands at 1.4%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Communications
Learn more about Huawei SoftCo
Huawei SoftCo was previously known as SoftCo.
Huawei SoftCo customers
Beijing Electric Power Corporation, Industrial and Commercial Bank of China
