Imperva DDoS Reviews

Primarily, clients are in need of some extra defense and a bit of protection, which is why they use this solution.

The most important aspect of the solution is the DDoS feature.

The solution has a very good interface.

Last year, the solution added a lot of additional improvements and functionalities, and for now, the features they have offered us have been great. 

They recently added some account takeover protections that have been really useful.

The rules surrounding the making of web applications could be improved.

I believe I've been using the solution for about four years.

There aren't issues with stability. As a cloud solution, it's hard to say if there will be stability issues. There might be issues with some customer setups, for example, but not with the product itself.

The scalability of the solution is okay. Companies can expand it if they need to.

We've been in touch with technical support in the past. Out of ten, I'd rate them at six or seven. We've had some issues with them in terms of response times, but overall they are okay.

We didn't previously work with a different solution. We've partnered with Imperva so we're dealing only with them.

Typically, the initial setup is more or less straightforward. there isn't too much complexity.

We're resellers of the solution.

Typically the solution is deployed with the help of DNS.

It's a good product. It's one of the best on the market. If a company can afford the solution, they should try it out.

I'd rate the solution eight out of ten.

Public Cloud

It helped us to define wherever there was illicit traffic between our webs, and improved the control we achieved.

The ability to trace each connection, and to have logs to be able to differentiate between a positive and a false-positive intruder action.

It is handy to retrieve and download the logs to line up separate actions to identify possible intruder behaviour.

At that moment, I miss being able to integrate the dashboard with other BI tools we are using. We have to export and import data to be able to present it, and doing so is a lot of work.

One to three years.

Not at all. 

It was a bit pointless to know how many sites were offline every time a spot in the world decided to do maintenance, but we like it as we can handle worldwide issues, knowing what is going on there.

No issues at all, it fulfills our expectations in terms of scalability.

Great.

We had used many local, and some cloud-based solutions (like Azure, Advanced Nagios, Centreon). We switched for the scalability of the solution, the reporting features it has, as well as the availability to fine tune the solution. 

It was straightforward, but we had to fine tune it.

The initial setup blocked some cookies and data from our scrapers which, they said, they never received from us. We investigated and found the WAF was blocking them. It was a lot of work.

It's worth it. It's a fine solution for medium/big companies worried about attacks that happen in the wild.

Centreon and Azure.

My best advice could be, if you don't have the staff to carry out security in a proper way, have a tool do it, but use a specialized tool like this one, and don't re-invent the wheel.

Also, in our case, we soon realized that we needed an expert to fine tune it and to obtain all the features we wanted.

CDN and DDoS.

This would speed up the images on the website geographically and protect against DDoS attacks.

• Maybe another pricing tier for home uses with a few more features above the free version.
• An appliance for large enterprise customers.

6 months.

Very straightforward.

No issues.

None, all automatic.

Customer Service:

Excellent, no issues.

Technical Support:

Excellent.

No.

Very straightforward, just some DNS changes.

In-house, again very straightforward.

Priceless, DDoS protection.

Choose the most appropriate model.

CloudFlare, didn't like as they want to take control of DNS.

Great product, it will not let you down!

Their solutions are always on, in depth and protect against most all web threats imaginable.

Essentially, it has added an extra layer of protection to my clients through their DNS routing service. Less downtime, and happier clients.

We use it for protection. For example, for one of our banking clients, we use it to protect their mobile and website applications.

Imperva is really amazing, feature wise and performance wise.

Integration with IBM AS/400 and Db2 is okay.

The cost could be lower; our end clients need to have a high budget to purchase this solution.

We have been a partner for Imperva Incapsula for two years.

It's stable.

It's a scalable solution.

Technical support is provided by a distributor, and sometimes, there's a delay.

I would rate the technical support at four on a scale from one to ten.

Neutral

The initial setup is easy because it's a plugin; it's an appliance. That means that there is a predefined setting.

Even with the professional service, it does not take a long time. It takes a few days, and everything is done.

For the professional service, usually one person from the distributor is required for deployment.

We have an issue with Imperva Incapsula in the Iraqi market because of the high price.

If you are looking for efficiency and the best technology, you should use Imperva. If you have a limited budget, however, then this is not a suitable solution for you.

I would rate Imperva Incapsula at eight on a scale from one to ten.

We are using the solution as a WAF. Beyond that, I can't divulge too much information about the details surrounding how we use the solution as part of a confidentiality agreement we're under with clients.

The solution's most valuable aspect is that it is easy to configure. 

The solution keeps itself up to date itself and there's no customization that we need to do. It makes it extremely easy and cut back on the amount of work required, and saves us on man-hours.

The initial setup is fairly easy.

The log analytics interface within Incapsula isn't really good. For example, if you have to get all logs from there, it's a very cumbersome process.

The solution doesn't seem to come with any other additional features. There are other products in the market today that give you an overall network perimeter protection. Incapsula is good for what it is, but it can expand its horizon a lot if it decides to include more network perimeter protection features and capabilities. It needs items, for example, at endpoints and some sort of firewall that can work at multiple levels. Items of that nature will really bump up the security and make it a much better product.

We've been using the solution for a while now. It's been about three or four years at least.

The solution is fairly stable. I don't think we've had to deal with crashes of the system. There aren't bugs and glitches. We find it to be reliable.

We haven't had any issues with the scalability the solution provides. If a company needs to scale this product they can do so pretty easily.

I've never contacted technical support, and I'm unsure if anyone on my team has, either. I wouldn't be able to speak to the quality of service they provide.

The initial setup was not complex at all. It was pretty straightforward.

The deployment of the solution, which included the design phase of the process, took a few months to complete.

We have our own in-house team that handles any maintenance that needs to happen on an ongoing basis.

We're simply a customer. We don't have a business relationship with the company at this time. We use the product ourselves. We aren't resellers or integrators.

I'd advise other companies, based on the scale of the organization and complexity, that if one has to choose a product, a company cannot choose a product from someone else's say so. It would depend on how complex their network design is. If it's fairly simple, then there's only one thing they need there. Multiple layers mean that this solution may not be the right product. A company has to do the research to find out if there are other products that are offering more of what they want, according to their unique requirements.

I'd rate the solution eight out of ten. If the solution was a bit more complete, and offered, for example, perimeter protection, I would give it higher marks.