Imperva Incapsula has many valuable features. One, it protects the top 10 OWAS vulnerability, the open web application software platform, this is standard. Secondly, it protects against broken authentication. As well, it has remote execution of code.
CDN & Cybersecurity Engineer - Web performance & security at CDN Tech / Ecritel
Dec 23, 2020
The weakest point of Imperva is their first level of support, which should be improved.
They should also improve the access and security logs viewing directly on the portal. I would like to see better access and security logs through the portal and not only through a SIM solution. Currently, if you want to explore your access and security logs from Imperva, you need a SIM tool or a SIM infrastructure on your side to do it. You can't do it manually or directly through the portal, which is a big problem for us. I had a call yesterday with Imperva for the roadmap, and I just told them this. They agreed that this is an improvement point from their side.
System Administrator at a tech services company with 51-200 employees
Feb 12, 2018
I am not sure if this application has a policy where you can create your custom policy and run it as our firewall. We should have some ability to also create some custom policy, then run it as a firewall.
Senior Systems Engineer - Channel Manager at Exclusive GRP
Sep 2, 2019
We would like them to hire people in Sweden because it's quite hard when people are sitting in the UK or Belgium because some of the customers really want them to be local.
Incapsula services also provides load balancing services for their service IP address environment. So far, with monitoring their services, the IP address was only changed once.
