I would like to see automated reporting to improve visibility.
CTO at Sorint.Lab
The Setup is easy, scalable, and great pricing
Pros and Cons
- "The setup of Imperva DDoS was easy."
- "I would like to see automated reporting to improve visibility."
What needs improvement?
For how long have I used the solution?
I have been working with Imperva DDoS for two years now.
What do I think about the scalability of the solution?
Imperva DDoS is scalable.
What's my experience with pricing, setup cost, and licensing?
The setup of Imperva DDoS was easy and we are satisfied with the pricing.
Buyer's Guide
Imperva DDoS
November 2024
Learn what your peers think about Imperva DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
What other advice do I have?
I would rate Imperva DDoS a nine on a scale of one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Information Security Manager at a transportation company with 1,001-5,000 employees
Good DDoS and bot features, but it needs support for SSL management
Pros and Cons
- "The most valuable features for us are the DDoS and Bot."
- "I would like to have support for SSL management and secure DNS."
What is most valuable?
The most valuable features for us are the DDoS and Bot.
What needs improvement?
I would like to have support for SSL management and secure DNS.
For how long have I used the solution?
We have been using Imperva for more than a year.
What do I think about the stability of the solution?
We have had no problems with stability.
What do I think about the scalability of the solution?
Imperva is a scalable solution. We have about 20 users but it's protecting our main website.
How are customer service and technical support?
I would say that technical support is average.
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to Imperva.
How was the initial setup?
The initial setup was simple. It took about two hours to deploy.
What's my experience with pricing, setup cost, and licensing?
The cost is on par with other solutions such as Cloudflare and Akamai. There's not much difference in it.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Imperva DDoS
November 2024
Learn what your peers think about Imperva DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
IT & DevOps Engineer at a comms service provider with 501-1,000 employees
It has SSL support and content caching. You can 'play' with the rules as much as you'd like.
What is most valuable?
We are using Incapsula as our web application firewall and for DDoS protection, and it performs really well at its job. Incapsula packs some great features, such as SSL support, content caching and the ability to 'play' with the rules as much as you'd like.
How has it helped my organization?
Since this is the very first WAF solution that we evaluated and tried to integrate into our AWS environment, I can't really say that it has improved anything, but the fact is, we never looked the other way.
What needs improvement?
Incapsula has a built-in monitoring module, but it is a paid feature; I would expect that for the price we pay for the basic service, we would be able to integrate a monitoring solution, even a simple one.
In addition to that, Incapsula doesn't feature the option to add/remove available SSL protocols and/or ciphers.
For how long have I used the solution?
We have been using Incapsula for a little more than six months.
What was my experience with deployment of the solution?
The only problem we encountered with Incapsula regarding deployment is with their Performance solution that allows caching the hosted sites. The dynamic caching sometimes causes issues and we need to manually purge all of the cache from their system after a new version has been deployed, in order for new content to load properly.
How are customer service and technical support?
Technical support is excellent. In the few times we tried to contact Imperva's support, we received quick and swift replies.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial deployment is very straightforward; you follow a very simple setup wizard that guides you which changes you need to perform and where.
What about the implementation team?
We received the recommendation regarding Incapsula from Emind, a third-party vendor that helped us deploy our environment over at Amazon. The rest was performed by our in-house IT/Devops teams.
What other advice do I have?
I highly recommend Incapsula for anyone that is looking to integrate a WAF and DDoS protection into their environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder and Team Head at a tech services company with 51-200 employees
Overall it worked well without any glitches.
I’ve been using Incapsula CDN for about a month now, So I’d thought to write down a review about my experience. The loading time of a site is important, quite important. The loading time comes among various factors used for ranking a site, With site speed getting so much buzz around the town, your site/blog needs to be quick to be ranked high. The site loading time should be as minimum as possible, this not only makes your site loved by users and bots but also increases your conversion rates.
When decreasing your site load speed time, you have to look along several factors, the list of which includes things as easy as optimizing images to as complicated as combining CSS and JS files, the list includes several other things too. One thing which can make your life easier while optimizing your site for speed is to use a CDN ( Content Delivery Network ) It is a system of distributed servers (network) that deliver webpages and other Web content to a user based on the geographic locations of the user, the origin of the webpage and a content delivery server. This decrease your site load time, and in addition to this most of the CDN’s provide you a one check option for minimizing HTML, CSS, JS etc.
I’ve now been with Incapsula CDN for about a month now, Before this I used Cloudflare for some time. But lets stick to Incapsula only. About Incapsula CDN : Like most of the CDNs around the web, this CDN is also paid. The good thing is it has a trial version, by deducting some of the features they allow you to use their CDN for Free. The premium account ( Of course paid, contains all the features ).
After you create an account, add your site and make the necessary changes, and log-in to your account. The very first page which would appear would be “My sites” page displaying your websites. Click on your site’s URL and tab with your traffic stats open up. The traffic stats displaying are different when compared to Google analytics or any other plugin. The tab like one displayed above will appear. The Real time traffic feature as displayed is for paid users only.
For unleashing the max speed, you need your content to be optimized. The large CSS and JS coding should be minimized and so is with the HTML too. Using a plugin for this purpose can be an option, but Incapsula provides an in-built option too. You just need to go to the settings > performance and check in the options like the snapshot in the left.
Before we continue, let me tell you my previous stats for an easy comparison. I have this blog hosted on a shared host with usual features offered. Initially my blog’s loading time was 5 sec ( Because I didn’t had much content ) but after using several themes, plugins and publishing some posts the margin increased to 11 sec, this was quite hurting, for readers as well as my rankings. So I decided to use a CDN, and the results after using the Incapsula CDN are :
After using the CDN, my gtmetrix report stats the following, the page speed grade being 93%, Yslow grade 85% and B in loading time. It is overall much convincing comparing the fact that they were quite below this margin before. I tested it on Gtmetrix three times and then thought to test it on pingdom tools. The test revealed that my site speed dropped down to 3 seconds from 11 seconds and 84/100 grade. So, this explains how useful is the Incapsula CDN if you care about the speed of your site/blog.
Final words : I was pretty much convinced by the Incapsula CDN, Overall it worked well without any glitches or breaking down the theme or stylesheet of my blog. I suggest the use of Incapsula’s CDN on your blog/site to decrease your site load time and increase your conversation rates.
So, how has your Incapsula experience been ?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 51-200 employees
Speed up WordPress – increase security
In a nutshell this is what Incapsula does:
Incapsula offers state-of-the-art security and performance to websites of all sizes. Through a simple DNS change, your website’s traffic is seamlessly routed through Incapsula’s globally-distributed network of high-powered servers. Incoming traffic is intelligently profiled in real-time, blocking even the latest web threats: from sophisticated SQL injection attacks to scrapers, malicious bots, intruding comment spammers and thwarting multi-Gigabit DDoS attacks. Meanwhile, outgoing traffic is accelerated and optimized with Incapsula’s global CDN, for faster load times, keeping welcome visitors speeding through.
I’ve always been interested in how to make my website faster but with the news about brute force attacks on WordPress, I wanted a more secure website as well. Researching WordPress security, I was surprised to find the following image from Incapsula on what sort of traffic you actually get.
So I decided to try Incapsula to see what it could do for my website and try and show you through this Incapsula review, just what this product can do.
But what can Incapsula do against all of this? A much easier way of answering this would be to watch their promo video
By using this plugin you will have no change to your originating IPs when using Incapsula. Incapsula acts as a reverse proxy and all incoming connections to your website first pass through one of Incapsula’s servers. This plugin will ensure that you continue to see the real originating IP of your website visitors.
Once this is all setup, it’s just a waiting game for Incapsula to start collecting the data.
Inside Incapsula
Once the DNS changes have been made and Incapsula has had time to do its job, you’ll see an image like above when you log in. This is a 7 day run down of what has been going on with your website. As you can see my bot visits out-number the human visits by quite some way.
Not all bots are bad however, I need Google-bot in order for my website to be found as well you a large number of other good bots but Incapsula reports that in the last 7 days there’s been 158 bad bots on my website!
Incapsula security
To test the security of Incapsula, I deleted my Askimet plugin as Incapsula can handle comment bots and protect me from spam. I also let it run for 7 days to see what it would report. Here’s my 7 day run down of what happened on my website.
Going further into the Incapsula dashboard you get a run down of the top attacking countries with USA being my top one with 30% next is China with 20%.
Incapsula also gives you a run down of the types of threats to your website.
So it’s clear that bots are my biggest problem and Incapsula also shows what type of bot is causing the most problems, in my case it’s the comment spammer with 94%. I did want to test just how good Incapsula was so I deleted my Askimet plugin. Considering the amount of comment spammer bots visting my websites, Incapsula does a very good job of protecting my website. Although I still get a couple of spam comments a day without Askimet, I’m still impressed with Incapsula.
Incapsula will also email you when there’s a threat. This is an email I got yesterday when someone tried to login to my website. Incapsula blocked the request.
This image is also provided by incapsula showing the top client applications. It surprising just how many bots are out there on the Internet!
To get a better idea of bot vs humans, Incapsula provides you with the following image. This is a nice example of just how much of your bandwidth is being wasted with unwanted bots on your website.
Incapsula speed
Not only does Incapsula do a pretty god job of protecting your website but it also increases the speed of it. By blocking unwanted bots and saving your bandwidth, it not only saves you resources and money but you also get to use their CDN for a faster website.
So I wanted to test the speed of Incapsula, I switched to advanced performance and tested the before and after. The results are below.
Before advanced
After advanced
According to Pingdom switching to advanced performance on Incapsula increased the speed of my website by just over 50%!
You can also see the response time of the CDN location centers.
With the advanced setting of Incapsula it also caches dynamic cotent which you can read about here. There’s also a good article on how a CDN can help your SEO by Incapsula.
I’ve been impressed with Incapsula, it not only protects me from spammers and bad bots but it has also increased the speed of my website by over 50%. I found Incapsula very easy to use and once the setup is done everything is done automatically for you leaving you with a peace of mind of a faster website with better security.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO with 51-200 employees
Incapsula helped us stay up during some of the biggest DDoS attacks on record
To ensure the success of our online trading operations, we place a major emphasis on state-of-the-art security, high availability (99.9% uptime) and user convenience.
Daily high-volume network DDoS attacks against our website were wreaking havoc with business operations, resulting in downtime for our online trading platform. The anti-DDoS solutions we had in place was not equipped to mitigate these attacks, which came precisely at the time when we were experiencing record trading volumes.
Since our company deals with a highly competitive and time-sensitive trading market, high availability and stability are paramount to building our users' confidence in our platform. It was obvious to us that in order to maintain and grow our business, we needed the best DDoS protection solution.
We required a high-capacity solution capable of mitigating the largest Layer 3 DDoS attacks, which can often reach several tens of Gbps. Blackholing was not a desirable option, since this aggressive method for diverting traffic actually serves the attackers' goal of denying and disrupting service by not allowing any visitors to reach the site.
To ensure an optimal user experience, we sought a DDoS mitigation solution that would be transparent to users. In this context, we preferred a solution that does not use delay pages, which cause problems for the application's APIs and prevent users from connecting to the server.
In terms of architecture, we preferred a cloud-based solution for reasons of cost-effectiveness and compatibility with our existing cloud computing infrastructure.
Aware of the threat to our core business, we immediately began to look for a new anti-DDoS solution with the network capacity and security proficiency to meet our requirements. After an in-depth evaluation of leading DDoS Protection services in several industry comparisons and reviews, we chose Incapsula's cloud-based DDoS Protection service based on its ability to mitigate any type of DDoS attack with virtually zero business disruption.
We conducted an initial trial with Incapsula while still experiencing DDoS attacks of up to 100 Gbps. Incapsula mitigated these attacks, keeping the online trading platforms up at all times.
Our experience so far shows that Incapsula is a marked improvement over other DDoS protection companies we have worked with in the past. Despite the fact that attacks on our high-profile website are still a daily occurrence, traders coming to the site are able to buy and sell without any noticeable degradation in terms of performance and availability.
Through its non-intrusive traffic filtering and an enterprise-grade Web Application Firewall, Incapsula has been stable in protecting our online applications. The service secures websites and applications against all types of DDoS attacks, as well as sophisticated application attacks such as XSS and SQL injections.
Incapsula is now a key component of our security infrastructure. When under DDoS, traffic is routed through Incapsula for screening, where malicious traffic and DDOS attacks are blocked automatically.
By using Incapsula's DDoS Protection, we have achieved concrete benefits:
- Cloud-based mitigation of network DDoS attacks - Incapsula mitigates high-volume network attacks through a global network of multi-gigabyte scrubbing centers
- Intelligent mitigation of sophisticated application layer attacks - Incapsula uses advanced traffic analysis algorithms, granular mitigation rules and an enterprise-grade WAF to differentiate legitimate website visitors (humans, search engines, etc.) from automated or malicious clients.
- "Always on" DDoS protection - Automatic "always on" DDoS mitigation and 24x7 monitoring are effective in stopping "hit & run" DDoS attacks can wreak havoc with solutions that need to be manually turned on and off on every burst.
- Dedicated SoC team – An experienced team of Security Operations Center (SOC) engineers performs 24x7 security monitoring and assists with DDoS mitigation as needed.
Incapsula helped us stay up during some of the biggest DDoS attacks on record. This happened at a critical business juncture, when our increasing trading volumes were turning us into the number one bitcoin trading site in the world. We hope to continue working with Incapsula as we gain more exposure and popularity.
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
Protects your network environment from threats and defends your infrastructure from malicious behaviors
Pros and Cons
- "This product is a reliable defense from malicious attacks on a network environment."
- "Analytics in the area of risk need to be improved to supply more information to the users for creating better environments."
What is our primary use case?
The primary use is the protection of our environment and client environments from intrusion and malicious attacks.
How has it helped my organization?
The product improves our organization by defending infrastructures from malicious behaviors. It also allows us to provide a reliable product to our clients who need a similar solution.
What is most valuable?
The most valuable features for our organization are auditing capabilities and compliances. The product meets the needs of our business model and we can see the health of the architecture at a glance. There are some instances where a client needs to meet with compliances in their industry, and this product is capable of meeting those needs.
What needs improvement?
One thing that they really could improve on is the depth of the analytics. The company needs to think more about the risk and analytic side of the application to supply the user with more information to evaluate and use in resolving issues. It is good to be able to depend on the product to provide a reliable solution, but it is better to take steps to resolve issues overall. This means giving information to the user that will help them identify exactly what the issues are. Risk analytics need to improve and this can be done easily.
For how long have I used the solution?
We have been using the solution for more than five years.
What do I think about the stability of the solution?
This is a very stable product. Our clients have never complained about downtime or issues with functionality.
What do I think about the scalability of the solution?
The product is easily scalable. We currently work with five to six customers who are on this solution. They are organizations of mixed size from small to enterprise. There is no problem adjusting the scale up or down to meet their needs and budget.
How are customer service and technical support?
We have not needed to have much interaction with the support teams but when we do they address the problem quickly and with a high level of accuracy. The support, in my opinion, is very good.
How was the initial setup?
Deployment is always straightforward. You just follow the instructions. With our experience, the product takes very little time to install and configure.
What about the implementation team?
As we are a partner and a reseller, we are familiar with the product we do the installations for clients ourselves. We rarely have any issues with the installations.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate the Incapsula platform as somewhere between an eight to nine. The obvious fault is the lack of better reporting. However, it is a good, functional product and we recommend it to clients who will not have to do very much to maintain the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Network and Security Engineer at a consumer goods company with 1,001-5,000 employees
The dashboard shows us traffic, security, and real-time utilization. The default configuration usually does the trick for us.
What is most valuable?
- Very easy to configure, which quickly allows us to add significant security to our websites.
- Nice dashboard, which shows us details about traffic, security, performance, real-time utilization and an activity log.
- Easy to configure caching, content optimization and other advanced settings, which allows us to improve the customer experience if necessary, or keep the defaults if any change is unnecessary.
How has it helped my organization?
With our IT infrastructure more secure, our customers receive a great website experience without encountering website defacements and other fallout from attacks on our web servers. Our IT department is not spending the time we used to on website remediation after attacks.
What needs improvement?
An Incapsula website configuration instance can be in a "Pending DNS changes" state, where further work is needing to be done by the customer, while website access is otherwise fully functional. While in this state, the PCI Compliance Report for the website in question, which I have set to email me monthly, doesn't get generated and sent. Imperva should decouple the "Pending DNS changes" state from the process that periodically emails the PCI Compliance Report. Until that happens, the workaround is to manually generate the report monthly.
For how long have I used the solution?
Since May 2014.
What do I think about the stability of the solution?
We haven’t had any stability issues. I get emails about internal Incapsula technical issues that they’re working on. However, they haven’t ever impacted me as an administrator and I’m unaware of any customers experiencing issues getting to our websites.
What do I think about the scalability of the solution?
Incapsula scales nicely.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
Prior to Incapsula, we only used inline IPS, anti-virus, etc. Incapsula is our first web application firewall.
How was the initial setup?
Initial setup was very easy. The default configuration usually has done the trick for us. We simply haven’t needed to deviate much from default. Online documentation is good and if we still had questions, we contacted support who helped us make configuration changes to address our needs.
What's my experience with pricing, setup cost, and licensing?
Gain an understanding of pricing for the various advanced features and figure out what features you need to meet your objectives. We have done very well with the first tier feature package to address the needs at our two data centers and our cloud environments.
Which other solutions did I evaluate?
We got a feel for pricing and capabilities of other competing systems. However, Incapsula came highly recommended by our trusted security VAR as they had many customers who experienced great results with it. With that ringing endorsement, and the reasonable cost, we tried it out, loved it, and have been using it ever since.
What other advice do I have?
Do a proof-of-concept. It’s quick and easy to set up, and you’ll have Incapsula support to help you if needed. Embrace the ease-of-use of the administrative interface and marvel “can a WAF really be this easy?!”. Monitor the dashboard and enjoy the results. The ease of testing Incapsula and then implementing it into production is one of the most remarkable product experiences in my IT career. It’s clear that Incapsula engineers are busy behind the scenes, which is in contrast to my appreciation of what I would otherwise be doing tuning other WAF options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Imperva DDoS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Download our free Imperva DDoS Report and get advice and tips from experienced pros
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Because I wrote it ;)