Jamf Connect Reviews

We use Jamf Connect to provide Azure connectivity with MacOS devices. Azure Active Directory policy changes on Azure are reflected on the MacOS devices and user accounts. About 1,000 users at my organization use Jamf Conect to log in. Around 5 percent cannot use the solution because it's unavailable on their device.

The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices. 

We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA. 

I have worked with three all three Jamf products for the past year: Jamf Pro, Jamf Connect, and Jam Protect.

I rate Jamf Connect eight out of 10 for stability.

I rate Jamf Connect eight out of 10 for scalability.

I rate Jamf support nine out of 10. 

Positive

Deploying Jamf Connect isn't complex. 

I rate Jamf Connect eight out of 10. I like it better than any other MDM I've used for Apple devices. 

Jamf Connect can replace the existing IdP and gives better hand holding capability for your devices.

Jamf Connect is an identity provider, and once you log in, you will have all the device's access.

The solution’s technical support is bad and should be improved.

I have been using Jamf Connect for two years.

I rate Jamf Connect ten out of ten for stability.

Approximately 1,500 people use the solution on my premises, and we have sold it to 10 to 12 customers in the past two years.

I rate Jamf Connect ten out of ten for scalability.

Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the solution accordingly.

The solution’s initial setup is straightforward.

We implemented the solution through an in-house team. The solution’s deployment did not take more than 15 minutes.

To deploy Jamf Connect, you should have a device, a tool that should have a connection with the Apple Business Manager. You should also have your identity provider, and you can deploy the devices within 30 minutes.

Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.

Before choosing Jamf Connect, we evaluated Kandji. We chose Jamf Connect because Kandji has this passport, which comes as a bundle with the product itself, whereas Jamf Connect comes as a separate license.

A Jamf-certified technical guy with experience is needed to manage this tool. Customers who are completely based on the Apple ecosystem should use Jamf Connect. Someone who understands the tool and has had some hands-on experience will be able to manage it.

Overall, I rate Jamf Connect ten out of ten.

We required a solution during the pandemic to sync user local passwords with IDP passwords.  

The solution needs to improve its licensing. Instead of having separate licensing files for Jamf Pro and Jamf Connect compared to other MDMs. 

I have been working with the product for three years. 

I would rate the solution's stability a ten out of ten. 

I would rate the product's scalability an eight out of ten. My company has around 2000 users for the product. 

You can accomplish setup if you follow the tool's documentation. However, you will need to have three to four configuration profiles. 

I would rate the product a seven out of ten. 

It's connection with Azure is the most valuable. It is easy to deploy and connect. 

The configuration could be faster. 

I have been using Jamf Connect for two years. 

It is stable solution. 

We shifted because of the availability of the solution. Also for its easy deployment. 

The initial setup is straightforward. 

The pricing is good. 

It is a scalable solution. Not many users are using the solution.