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Jamf Connect pros and cons

Vendor: JAMF
4.5 out of 5
195 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Users find that ease of access and hassle-free password resetting are the most valuable features, allowing for regular password rotation according to best practices.
Jamf Connect simplifies the joining of Mac devices to Azure AD without needing third-party assistance, supporting various authentication types and integrating seamlessly with other Jamf products.
The synchronization of passwords with a local password is highlighted as valuable, with easy deployment and connection to Azure.
It provides dual login screen functionality, simplifying login processes by eliminating the need for multiple password entries.
Jamf Connect allows full customization and branded integration for password management, facilitating integration with Entra.

CONS

Jamf Connect may cause issues when users restart their devices, requiring credentials, including username, password, and MFA.
Users have experienced inconsistent experiences with certain features of Jamf Connect.
The licensing of Jamf Connect needs improvement.
The MDM inventory section inaccurately shows "no domain account found" for Azure-joined Macs, potentially causing confusion.
Jamf Connect's technical support could be enhanced.
 

Jamf Connect Pros review quotes

Pradeep Swain - PeerSpot reviewer
Jun 9, 2023
Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance.
GS
Jun 8, 2023
Jamf Connect is a pretty simple and straightforward tool overall.
Vinay-M - PeerSpot reviewer
Jun 21, 2024
It is easy to integrate into any existing IT workflow.
Learn what your peers think about Jamf Connect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Ritvars D. - PeerSpot reviewer
Jun 28, 2023
It's a good and stable tool, so you should use it if you have a need.
Joost Van 'T Wout - PeerSpot reviewer
Dec 3, 2024
Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP.
Amit-Sarkar - PeerSpot reviewer
Dec 20, 2023
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
JK
Oct 1, 2024
The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times.
QC
Jul 20, 2023
The most valuable feature is the synchronization of passwords with a local password, which works well.
HarinathReddy - PeerSpot reviewer
Jun 15, 2023
The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products.
Ramnivas Verma - PeerSpot reviewer
Jun 5, 2023
The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices.
 

Jamf Connect Cons review quotes

Pradeep Swain - PeerSpot reviewer
Jun 9, 2023
When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading.
GS
Jun 8, 2023
Overall, there is a lack of consistent experience sometimes with some of their features.
Vinay-M - PeerSpot reviewer
Jun 21, 2024
Jamf's support could be improved.
Learn what your peers think about Jamf Connect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
Ritvars D. - PeerSpot reviewer
Jun 28, 2023
The logs are an area with a shortcoming.
Joost Van 'T Wout - PeerSpot reviewer
Dec 3, 2024
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users.
Amit-Sarkar - PeerSpot reviewer
Dec 20, 2023
The solution’s technical support is bad and should be improved.
JK
Oct 1, 2024
What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device.
QC
Jul 20, 2023
Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient.
HarinathReddy - PeerSpot reviewer
Jun 15, 2023
We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations.
Ramnivas Verma - PeerSpot reviewer
Jun 5, 2023
We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA.