Jamf Connect Reviews

Name: Jamf Connect
Brand: JAMF
Rating: 4.5 (13 reviews)

Vendor: JAMF

4.5 out of 5

13 reviews
100% willing to recommend

195 followers

What is Jamf Connect?

Wandera Threat Defense helps businesses ensure a productive workforce, by defending both managed and unmanaged devices against the full spectrum of mobile threats. The solution includes security protections on the device and in the network, allowing for effective and targeted policy actions against even the most sophisticated attacks. Wandera Threat Defense is powered by MI:RIAM, a leading threat intelligence engine that learns in real-time through signals from 425 million sensors around the globe.

Get the Jamf Connect Buyer's Guide and find out what your peers are saying about Jamf Connect, Prisma Access by Palo Alto Networks, Zscaler Zero Trust Exchange Platform and more!

Jamf Connect is the #10 ranked solution in top ZTNA services. PeerSpot users give Jamf Connect an average rating of 9.0 out of 10. Jamf Connect is most commonly compared to Prisma Access by Palo Alto Networks: Jamf Connect vs Prisma Access by Palo Alto Networks. Jamf Connect is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.

Helped 831,158 peers since 2012

Featured reviews

Joost Van 'T Wout

Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.

The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…

Read full review

Pradeep Swain

Information Technology System Analyst at a tech services company with 1,001-5,000 employees

In Jamf Connect, during the account creation process, I would like to have a more seamless experience. Currently, after my MFA approval from Azure, it asks me to create a password, which I find unnecessary. I'm not sure if this feature exists or not, but I couldn't find it. This is one thing I need. Additionally, in Jamf Connect, it can be configured with multiple MDMs. In the MDM, if a Mac is joined to Azure, I want the generic Pro console to show that the Mac is joined to Azure in the inventory section. Currently, it shows "no domain account found" in the inventory section even though the Mac is joined to a domain. If Jamf Pro and Jamf Connect can implement this feature, it would be beneficial for inventory purposes. Another feature I would like to see is the ability for Jamf Connect to continuously remind users to change their password when it expires. Because every company has a policy that every 90 days, the password will be expired, so let's say today my password is expired. Jamf Connect should pop up continuously pop up to enter my password. Jamf Connect should continuously pop up to me to enter my password. But that's not happening. When I click on Jami Connect, it shows that my password has expired, but it doesn't prompt me to update it. So normally, users would connect to IT support to reset their password. The new password is generated, but the issue is that Jamf Connect syncs the password with the machine and Azure AD. So let's say you have your new password. It's updated in Azure AD, but if it's not synced with your Mac, you have two passwords to log in. You have one password for accessing the email and a separate password for the machine. Of course, users can sync it, and it's just a five-second job. But the problem is that users are lazy, so they don't sync it immediately. They say they'll do it tomorrow. If Jamf Connect immediately changes the password, it should give a notification, but notifications can be ignored. But if a pop-up message appeared every thirty minutes or one hour, it would be very annoying for the user. Notifications can be ignored, but pop-ups are very annoying. So they would be forced to enter the new password and sync the old password. Having a persistent pop-up message would ensure users update their passwords promptly.

Read full review

HarinathReddy

Manager at Vodafone

The product's setup requires a lot of team coordination if your organization is big. We need to create applications in Azure AD and grant permissions so that the authentication process works seamlessly. The product's setup is straightforward and fast and depends on the documentation. The solution's deployment took around 10-15 days to complete.

Read full review

Jamf Connect mindshare

As of January 2025, the mindshare of Jamf Connect in the ZTNA as a Service category stands at 2.4%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ZTNA as a Service

PeerAnalyst reports

Type	Title	Date
Category	ZTNA as a Service	Jan 21, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 21, 2025	Download
Comparison	Jamf Connect vs Zscaler Zero Trust Exchange Platform	Jan 21, 2025	Download
Comparison	Jamf Connect vs Prisma Access by Palo Alto Networks	Jan 21, 2025	Download
Comparison	Jamf Connect vs Cloudflare One	Jan 21, 2025	Download

Title	Rating	Mindshare	Recommending
Prisma Access by Palo Alto Networks	4.1	15.7%	92%	63 interviews Add to research
Zscaler Zero Trust Exchange Platform	4.2	19.5%	98%	62 interviews Add to research

Valuable Features

Jamf Connect's ease of access is essential, enabling effortless password resets and Azure AD integration without third-party help. It supports single sign-on, synchronizes passwords, and provides multi-factor authentication. The system integrates seamlessly with various IDP providers like Okta and simplifies user authentication, allowing businesses to manage cloud identity credentials efficiently. Its compatibility with active directories and simple deployment enhances accessibility and security across macOS devices, offering extensive customization and management options.

"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
"Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."
"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."

Room for Improvement

Jamf Connect requires improvement in seamless account creation and licensing. Users face issues with credential prompts after device restarts and inconsistent password syncing with Azure AD. Bugs and regressions persist in updates, impacting reliability. A more user-friendly interface is needed, along with better configuration options. Persistent password reminder pop-ups could enhance user compliance. Technical support and setup documentation for offline MFA are lacking. Pricing concerns and limitations during pre-stage enrollment affect user-level configurations.

"The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it."
"There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users."
"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."

ROI

Users indicate that Jamf Connect has led to measurable time savings, simplified authentication procedures, and enhanced device security. Many highlight improved user access management which has streamlined onboarding processes and reduced IT workload, contributing positively to workforce productivity. Feedback also underscores cost efficiencies by minimizing downtime and reducing the need for manual interventions, making it a valuable investment for technology infrastructure. Enhanced user experiences and elevated device management appear consistently noted.

Pricing

Enterprise buyers assessing Jamf Connect will find mixed pricing feedback. Users note monthly per-device costs of $2, with a $4 plus version, highlighting potential discounts for volume. While some find Jamf Connect affordable and reasonable compared to alternatives, others suggest high costs, especially for larger organizations, given separate deployment and premium support fees. There is consensus on the room for improvement in pricing, with some calling it expensive or suggesting price reductions.

"The pricing is definitely on the higher side."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The pricing is good."

Popular Use Cases

Jamf Connect is primarily used for Azure connectivity and multifactor authentication on macOS, allowing integration with identity providers like Microsoft Azure and Okta. It facilitates syncing local passwords with identity provider passwords and supports zero-touch deployment by enabling quick login and domain account creation. By enhancing security and convenience through single sign-on, it helps in user account authentication and deployment and connects devices to corporate applications from a central cloud-based platform.

Service and Support

Jamf Connect customer service and support are rated highly by users, though some note a decline post-IPO. They mention reliable technical assistance but highlight delays in response times and a need for quicker problem-solving. Compared to competitors like Microsoft, Jamf's support may require enhancements. Despite some users not experiencing issues necessitating support, others have faced challenges with configuration issues not being fully addressed by the team.

Deployment

Jamf Connect's initial setup is described as straightforward, though it requires creating configuration profiles and understanding documentation. Some faced initial challenges due to unfamiliarity, especially with zero-touch deployment, but these were resolved with guidance. Large organizations noted the need for team coordination. Users appreciated the built-in guides and simplicity once familiar with the identity provider integration. Frequent updates necessitate keeping up with new features, but Jamf Connect requires minimal maintenance post-setup.

Scalability

Jamf Connect is highly scalable, rated between eight and ten out of ten by users. It works well with 500 to 2500 users across different organizations. Its compatibility with Active Directory and Azure AD enhances its flexibility, allowing seamless password syncing with Mac devices. Many organizations appreciate its role in improving Mac usage, making it suitable for medium-sized enterprises. The tool efficiently supports multiple integrations, aiding both security and user management.

Stability

Feedback indicates that Jamf Connect exhibits strong stability, consistently receiving high ratings. Users report minimal issues, with only a minor timing concern affecting the display of custom wallpaper before the login window. Previous bugs were quickly resolved, and significant breakdowns are rare. There is an absence of client complaints, and administrators note the importance of user knowledge for effective operation. Overall, Jamf Connect is considered reliable with ratings predominantly ranging from nine to ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Jamf Connect Buyer's Guide for additional reliable information.