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Jamf Connect vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), Secure Access Service Edge (SASE) (10th)
Jamf Connect
Ranking in ZTNA as a Service
9th
Average Rating
9.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (4th), Secure Access Service Edge (SASE) (1st)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
Sep 20, 2024
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
HarinathReddy - PeerSpot reviewer
Jun 15, 2023
Supports different authentication and seamlessly integrates with other Jamf products
We use the solution for Azure authentication.  The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products.  We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is…
TejasJain - PeerSpot reviewer
Dec 5, 2021
Provides actionable insights, secures all applications, and has global coverage
It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Our primary use case for this product is DLP,"
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Its initial setup was straightforward."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."
"Jamf Connect is a pretty simple and straightforward tool overall."
"It's a good and stable tool, so you should use it if you have a need."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"It is easy to integrate into any existing IT workflow."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The setup is relatively straightforward."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Its frontend is user-friendly. It is easy to use for us."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"The logs are an area with a shortcoming."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The configuration could be faster."
"There can be some latency issues with the solution that should be improved."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"Better integration with the MDM solution would be useful."
"They can add some new characteristics. For example, when an incident triggers, they can automatically send a template for a particular match that is related to the policy. We don't have that right now. It is something to improve. There could be more automation for certain actions. For example, for a particular group, it can send an administrator alert to their manager. It was one of the concerns of our customers."
"The solution’s stability could be improved."
"There is room for improvement in the multi-environment visibility, especially around containers."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing is good."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"It's relatively inexpensive."
"I rate the cost as three out of ten, with ten being the highest."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"The pricing is definitely on the higher side."
"The solution's price is reasonable."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Prisma Access is a little bit expensive."
"It's pricey, it's not cheap. But you get what you pay for."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"The solution requires a license and the technical support has extra costs. The licensing model could improve."
"The licensing cost is about 18,000 euros."
"Compared to other products, the price is slightly high."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
23%
Financial Services Firm
14%
Government
6%
Energy/Utilities Company
6%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Jamf Connect?
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
What is your experience regarding pricing and costs for Jamf Connect?
I am not involved in the pricing of anything in my current or customer's company.
What needs improvement with Jamf Connect?
There is room for improvement in the pricing. It could be a little lower.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The licensing cost of Prisma Access is calculated per unique user, with each user being able to connect up to eight d...
 

Also Known As

iBoss Cloud Platform
Wandera, Wandera Private Access
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Jamf Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.