Jotform Reviews

Electronic forms have more utility than just searches or contacts!

When you need a form to facilitate your work, look for several, as there are numerous websites on the subject on the internet. You can go in the most popular, but leave one that has the best features, I'm talking about JotForm, an amazing forms website, and free. I'll explain why:

I needed an electronic form that would facilitate an internal audit reporting job in a standardized way for a team of about 30 internal auditors and have the need for and complexity of an audit involving standards such as ISO9001 with almost 200 questions. Being that not all items are audited in the same area, I needed a form with intelligence to be able to direct each auditor to each area the questions related to the area to be audited, but simply and fast.

Well, with JotForm hands-on, I was able to create a form with all of these needs and standardize how to respond by gaining quality and agility in auditing, and auditors' response to the audit process.

Result: absolute success in the contract, congratulations to JotForm!

Agility in the process of internal audits, ISO standards, and process audits.

Our company has specific form-filling requirements that mandate the use of a specific PDF layout. JotForm helps us streamline information collection from our clients.

As there are multiple forms that contain the same information (fields) our staff and clients in the past had to manually fill each of the fields. For example, there is a requirement that the address was to be filled in three separate places. JotForm would reduce this rework by autocompleting it for us. We use JotForm's PDF filling feature to reduce duplicate filling. 

JotForm has helped us collect data that otherwise would have been trapped in analogue forms. It has also helped us stay compliant as it allows you to automatically populate fields in a PDF. (It even has a signature field which has been super useful).

There are also custom notifications that help us notify the sales rep when there has been a request. And because there is an API, you can pretty much do anything. 

Centralizing our data has also been very helpful in terms of audits. In the past, it was up to reps to collect and ensure the correct data was being collected. JotForm's response validation has helped reduce the chance for human error.

Our primary use case is to gather important case details for more than 200 clients.

Everyone is completing notes faster and more efficiently and the backup capability is great. 

Our Help & Support webpage use JotForm for the advanced form in a single web page.

The Help & Support form has more than ten different options for the different kinds of issues on our products/orders. When a customer submits the form then the text-fields' data is automatically injected into a CRM application.

This solution has improved our efficiency. When a customer writes their issue on our products/orders, certain text-fields related to the issue appear when the form is submitted to our CRM system. One of the text fields goes to a different CRM query system, and our customer services team can better investigate based on the selected field.