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Senior Network Administrator at Zetec, Inc.
Real User
Has basic functionality, but the GUI and hardware need to be improved
Pros and Cons
  • "It's basic functionality is probably the most valuable feature."
  • "The GUI really needs a lot of work, and it has got worse with successive version updates."

What is our primary use case?

It's where we face some of our IPsec tunnels.

What is most valuable?

It's basic functionality is probably the most valuable feature.

What needs improvement?

Juniper has some really good ideas, but I think they have missed the boat with regard to execution.

The GUI really needs a lot of work, and it has got worse with successive version updates. There are some things that are just easier to look at in the GUI, and they've removed some features that were very helpful.

Even though the features are still available in the CLI, sometimes it's just easier to look at the rules in a hierarchical fashion in the GUI.

The hardware needs some serious work as well. In the four years we've had Juniper vSRX, we've had four RMAs. Each of the three physical devices that we have has been replaced at least once.

A better methodology of looking at how a proposed rule would act on the network would be good to have. For example, Cisco ASA had a tool where you could write a rule or a policy, and it would tell you whether it stopped specific traffic.

For how long have I used the solution?

I've used it for the last four years.

Buyer's Guide
Juniper vSRX
December 2024
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What do I think about the stability of the solution?

My impressions of this solution's stability is not very favorable. We haven't had any problems with actual stability in the last couple of years, but it has lost its mind a couple of times and required rebooting.

How are customer service and support?

The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.

Which solution did I use previously and why did I switch?

We were using Cisco ASA before Juniper vSRX.

The reason that we didn't go with Cisco is that their products were behind the times. Other products had more up-to-date technology.

How was the initial setup?

We're a small organization, and the initial setup was pretty straightforward. I do the maintenance of the solution.

What about the implementation team?

We hired an outside vendor to help with initial deployment.

What was our ROI?

On a qualitative level, Juniper vSRX is taking care of what we need it to. So far, we haven't had an attack, but we did have a breach.

What's my experience with pricing, setup cost, and licensing?

The ongoing licensing cost seems to be pretty standard. There are no additional costs.

What other advice do I have?

I recommend looking elsewhere. I'm not particularly enamored with Juniper vSRX. I've had a lot of problems with it. We're looking to replace Juniper with either Aruba or FortiGate based on usability and affordability.

Overall, I would rate this solution at four on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at Giga Tech Ltd
Real User
Top 20
Great quality and performance, but the solution could improve its technical support
Pros and Cons
  • "The product’s quality and performance are better than other vendors."
  • "The solution could improve its technical support."

What is most valuable?

The product’s quality and performance are better than other vendors.

What needs improvement?

The solution could improve its technical support. It could also improve its performance and ticket handling.

For how long have I used the solution?

I am working on the solution currently for three of my clients.

Which other solutions did I evaluate?

Most of the clients might choose Cisco, Palo Alto, and Fortinet over Juniper because of the difference in pricing, quality, performance, ticket handling, and technical support.

What other advice do I have?

The product has a good market in our country. Juniper’s MX1000 and other series have firewall and routing features. However, in other products, the firewall and routing feature is separated. Most Juniper devices combine routing switches and firewalls on a single platform.

Overall, I rate the solution a six or seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Juniper vSRX
December 2024
Learn what your peers think about Juniper vSRX. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,095 professionals have used our research since 2012.
SystemsAaad2 - PeerSpot reviewer
Systems Analyst at a university with 10,001+ employees
Real User
It's easy to use, maintain, and set up
Pros and Cons
  • "It is easy for me to go in and update settings, make changes, or add/remove rules or security."
  • "The user interface could always be better. They could make it simpler and more intuitive."

What is our primary use case?

Our primary use case is for firewall and network security

How has it helped my organization?

It does everything that we need it to do.

What is most valuable?

  • Easy to maintain.
  • Easy to use.
  • Easy to set up.

It is easy for me to go in and update settings, make changes, or add/remove rules or security. 

Also, it works. That is the biggest thing.

What needs improvement?

The user interface could always be better. They could make it simpler and more intuitive. While it is pretty good now, they could always make improvements.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We don't put that much stress on it, but it is very stable. I don't think we have ever had an issue with it crashing or going down.

What do I think about the scalability of the solution?

Our college is small, so we have a smaller environment. However, it appears like it would scale easily. There are other larger colleges who use Juniper using the same system and setup that we do with thousands of faculty and staff instead of the hundreds that we have.

How is customer service and technical support?

I have not contacted technical support.

What's my experience with pricing, setup cost, and licensing?

It is not that costly.

Which other solutions did I evaluate?

We also evaluated Cisco, but we had a good experience with Juniper in the past. Our rep with them would come out and talk to us about things routinely. Thus, we already had a good relationship with them.

What other advice do I have?

It works for us and has worked for other colleges and universities.

We use just the on-premise version of the product. We are not on AWS yet. I'm looking forward to integrating this solution into AWS soon.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Technology Officer at Flex Group
Reseller
Top 5
Secures applications and modifies the firmware quickly to respond to the threats
Pros and Cons
  • "One of Juniper vSRX's most valuable features is its integration with safety applications. It keeps the software secure from developers without relying on third-party solutions."
  • "The biggest downside of Juniper vSRX is its pricing, which may be too high for smaller organizations. While it's a decent solution, the cost may limit its accessibility to smaller customers."

What is our primary use case?

One of Juniper vSRX's most valuable features is its integration with safety applications. It keeps the software secure from developers without relying on third-party solutions.

What needs improvement?

The biggest downside of Juniper vSRX is its pricing, which may be too high for smaller organizations. While it's a decent solution, the cost may limit its accessibility to smaller customers.

For how long have I used the solution?

I have been working with the product for five to six years. 

What do I think about the stability of the solution?

The solution's stability is good. It responds very quickly in crisis situations, which might be partly because I know the team there and how to get the information I need.

What do I think about the scalability of the solution?

The tool's scalability is good. 

How are customer service and support?

I've seen really fast response times with Juniper vSRX. When there's a problem, it modifies the firmware quickly to respond to the threat. With Cisco, it can take months to make changes because their architecture is more complicated. Juniper vSRX and Fortinet are straightforward. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Adnan Abushagur - PeerSpot reviewer
Network Security Engineer at Modern Systems and Technology
Real User
Top 20
The product is stable and has excellent command features, but the security feature must be improved
Pros and Cons
  • "The command feature is valuable."
  • "The security feature must be improved."

What is most valuable?

The command feature is valuable. The product provides restore and backup features, too.

What needs improvement?

The GUI is complex. The security feature must be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We have 1500 users.

How was the initial setup?

The initial setup was easy. I rate the ease of setup an eight out of ten. It took us six months to deploy the product.

What's my experience with pricing, setup cost, and licensing?

The solution is pricey. I rate the pricing a seven out of ten.

Which other solutions did I evaluate?

I prefer Fortinet over Juniper vSRX. Fortinet provides more features.

What other advice do I have?

I would recommend the solution to others. Overall, I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Srihari Rao - PeerSpot reviewer
Analyst-infra at RAKBANK
Real User
Top 10
Stable solution with an easy initial setup process
Pros and Cons
  • "The solution has good features."
  • "The solution's GUI needs improvement."

What is our primary use case?

We use the solution as a site-to-site VPN gateway.

What is most valuable?

The solution's most valuable feature is the logical terminal interface. It helps us with monitoring VPNs. We get alerts and other notifications when in case of system downtime using it.

What needs improvement?

The solution's GUI needs improvement. Whenever we do some modifications, the systems get restarted. Thus, I have to use the command line interface.

For how long have I used the solution?

I have been using Juniper vSRX version 13 as a customer for the last five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have more than 20 to 30 site-to-site VPNs established using the solution.

Which solution did I use previously and why did I switch?

Compared with the solution, Cisco ASA needs proper SNMP and MIB monitoring in case of IPSec VPN tunnel downtime.

How was the initial setup?

The solution's initial setup process is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is inexpensive.

What other advice do I have?

I recommend the solution to others and rate it an eight out of ten. It is a very inexpensive box and has good features as well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AsefHadiyana - PeerSpot reviewer
ICT Administrator at a energy/utilities company with 51-200 employees
Real User
Contains too many steps for configuration, and licenses could be simpler
Pros and Cons
    • "There are too many types of licenses, which can be confusing."

    What needs improvement?

    Mine control is not an easy area to control in Juniper. There are also too many steps for configuration, like the IP address policy. There are too many types of licenses, which can be confusing. Simple licenses should be built in.

    Processing is too slow between Juniper and Cisco. Palo Alto is faster. The database is not as complete as Cisco or Palo Alto.

    For how long have I used the solution?

    I've been using this solution for around 11 years.

    Which solution did I use previously and why did I switch?

    I also use Cisco and Palo Alto.

    What other advice do I have?

    I would rate this solution 6 out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1268370 - PeerSpot reviewer
    Senior Network Planning Engineer at a comms service provider with 1,001-5,000 employees
    Real User
    Scalable with an easy setup and good security
    Pros and Cons
    • "The initial setup is pretty simple."
    • "Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products."

    What is our primary use case?

    We primarily use the solution as a firewall for security purposes in order to keep our organization safe.

    What is most valuable?

    In general, the entire security solution is great, from end to end.

    The initial setup is pretty simple.

    What needs improvement?

    The solution works quite well. I can't think of any features that are lacking. I don't know where it could be improved.

    Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products. I don't find that it's a problem, however, I have heard this mentioned as an issue for some people.

    For how long have I used the solution?

    We've been using the solution for a couple of years.

    What do I think about the stability of the solution?

    The solution is very stable. It doesn't have bugs or glitches and doesn't seem to crash at all. Its performance is great. You can rely on it.

    What do I think about the scalability of the solution?

    The solution can scale if you need it to. That's not a problem.

    We do have plans to increase the usage of the product in the future.

    How are customer service and technical support?

    We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and knowledgable and we've been satisfied with eh level of service provided.

    Which solution did I use previously and why did I switch?

    Before we started using Juniper, we used Huawei Firewall and its related services. We switched as we found that Juniper offered a much better service. From our perspective, everything about Juniper is better. Huawei is lacking in a few areas.

    How was the initial setup?

    The solution isn't too complex to set up. It's pretty straightforward.

    The deployment, from beginning to end, takes about six months.

    We had about 20 experts on the deployment project.

    What about the implementation team?

    We used a solution provider to assist us with the implementation.

    What other advice do I have?

    We're just customers. We don't have a business relationship with Juniper.

    I'm not sure which version of the solution we're using.

    We'd recommend the solution to other organizations.

    On a scale from one to ten, I'd rate the solution an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Juniper vSRX Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Juniper vSRX Report and get advice and tips from experienced pros sharing their opinions.