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Juniper vSRX vs Netgate pfSense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.0
Juniper vSRX offers reliability and strong security with a positive ROI, benefiting users within two to three years.
Sentiment score
6.6
Netgate pfSense users enjoy high ROI through cost-effective hardware flexibility, reduced expenses, and efficient network management with reliability.
They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.
Clients are now comfortable and not wasting productive hours on IT support.
If we used a similar solution that required a 'per seat' license per VPN, we would have literally spent over 100x what the solution cost us.
I have also created networks that are far more complex than any of those are capable of handling without some sort of annual license costing thousands of dollars.
If they can save their data from attackers then it would save them at least two days of not working plus the cost of recovery, which would be much more than the cost of the system and maintenance.
So ROI = use some cheap hardware with 2 NICs and you will get a professional firewall/router.
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
6.2
Juniper vSRX support receives varied feedback, from praise for responsiveness to criticism for inconsistency and unresponsiveness compared to competitors.
Sentiment score
8.3
Netgate pfSense users often rely on community resources over customer service, though paid support is highly rated but sometimes slow.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
I would rate their support a ten out of ten.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
They are highly responsive.
I couldn't imagine having better support.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.6
Juniper vSRX is scalable and flexible, though interface issues and hardware reliance affect large-scale data handling.
Sentiment score
7.1
Netgate pfSense is scalable from small to large enterprises, with performance influenced by hardware, offering flexibility and manageability.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
Juniper vSRX is a highly scalable solution, and I would rate its scalability a nine out of ten.
It will run on anything and maintain its high performance.
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
I don't think Netgate pfSense can offer much scalability for big enterprises.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.9
Juniper vSRX offers strong stability, though newer versions may have bugs, and stability depends on configuration and hardware.
Sentiment score
7.3
Netgate pfSense is highly stable and reliable, with rare issues usually tied to hardware or power-related glitches.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
It doesn't crash or freeze.
I've had no issues with stability whatsoever.
It doesn't crash or freeze.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Juniper vSRX needs UI improvements, stability, simple licensing, better support, cloud integration, automatic updates, and advanced features.
Netgate pfSense needs interface improvements, better integration, VPN support, and enhanced reporting due to user concerns and limitations.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
I would suggest improving the pricing, particularly the licensing model.
If the WLAN functions work properly, pfSense makes a perfect 'repeater' or controlled and robust accessed point with built-in QoS and firewall.
They need to make it easier to understand and give users the ability to customize them.
There is some trade-off between having a certain level of security and maintaining acceptable performance.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Juniper vSRX pricing is competitive yet variable, with flexible licensing; buyers in some regions perceive it as costly.
Netgate pfSense offers affordable, flexible firewall solutions with free and paid versions, minimizing costs with optional support.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
The pricing is competitive, being neither the most expensive nor the cheapest option.
Maybe not more than 200 Euros per machine.
It's absolutely free, no pricing and no licensing.
pfSense is free and open source software.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Juniper vSRX offers easy configuration, robust security features, scalability, and user-friendly interfaces for effective network management and threat prevention.
Netgate pfSense offers cost-effective, flexible, open-source network solutions with customizable features and robust community support for security and monitoring.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
These features are crucial for our network security.
Strong community support
Firewall
Virtual Private Network (VPN)
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Juniper vSRX
Ranking in Firewalls
22nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
Virtualization Security (4th), Unified Threat Management (UTM) (7th)
Netgate pfSense
Ranking in Firewalls
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
206
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.5%, up from 17.3% compared to the previous year. The mindshare of Juniper vSRX is 0.2%, down from 0.2% compared to the previous year. The mindshare of Netgate pfSense is 18.6%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
JonathanHowell - PeerSpot reviewer
Provides access to route traffic with virtualization allowing you to leverage computing resources
The key dependency lies in the hardware. If you're hosting it in a virtual environment, it relies on the underlying hardware supporting that environment. Physically, you rely on the circuitry, chips, power, and other components. Therefore, using a virtualized platform introduces an additional layer of abstraction. You'll end up wasting money if you don't know what you're doing and use cases. It's not about buying a virtualized firewall. You're getting a virtualized router and a switch combined into one unit capable of performing telco-grade routing at a layer two level. It's a very complex piece of equipment used for threat management. It is capable of much more. We use it for its versatility; it can serve multiple purposes effectively. You can monitor the hypervisor for key performance indicators and understand how it's running and functioning. It integrates well with the most well-known operational toolsets. Overall, I rate the solution a nine out of ten.
Vincent Hamm - PeerSpot reviewer
I appreciate the depth of what the solution can do and the simplicity of the initial setup
We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it. We've tried looking at the documentation but haven't found anything. While it's not the highest priority, it is rather frustrating. We'd like to do this, and the feature is right there, but we can't get it configured. We certainly don't want to try it on a production machine because it will break the current VPN. I would like to download the Apple mobile config so that I can tell it to configure my VPN connection to do that. We have some cross-platform things. So there's also a Windows VPN. You can download a script or a PowerShell, put it on a Windows machine, and it can connect to the VPN. It would be nice if I could say I want Mac only, Windows only, or both. I wish it could configure the IPSec phase one and phase two, or at least give me solid instructions on how to configure that. It doesn't supply out-of-the-box visibility to drive decisions. You get 75 log lines, so if you're trying to troubleshoot something, you have to look at one log and then another. It integrates with SysLog systems, but our customers are not at the level where they want to pay for some third-party SysLog system. Usually, we can get things taken care of fairly quickly. I would like to have the ability to control all my devices from one place. With Ubiquiti, you can get a controller that allows you to control all of your Wi-Fi devices, switches, and routers. From one area, you can switch to that customer and see what's happening in their environment. That's not part of pfSense. I understand why it's not because pfSense is open source and community supported. That's something that someone in the community needs to pick up and run with. It's not something the pfSense can easily implement. If they could, that'd be great.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Educational Organization
85%
Computer Software Company
3%
Financial Services Firm
2%
Healthcare Company
1%
Computer Software Company
15%
Comms Service Provider
10%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Juniper vSRX?
One of Juniper vSRX's most valuable features is its integration with safety applications. It keeps the software secur...
What is your experience regarding pricing and costs for Juniper vSRX?
The pricing is competitive, being neither the most expensive nor the cheapest option. It falls within the medium to h...
What needs improvement with Juniper vSRX?
I would suggest improving the pricing, particularly the licensing model. Although it is currently quite reasonable, m...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Expedient Data Centers
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Juniper vSRX vs. Netgate pfSense and other solutions. Updated: December 2024.
824,095 professionals have used our research since 2012.