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Fortinet FortiGate vs Meraki MX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
4.9
Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
Sentiment score
5.5
Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.3
Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Fortinet FortiGate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (2nd)
 

Q&A Highlights

reviewer1386135 - PeerSpot reviewer
Nov 25, 2020
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Spencer Malmad - PeerSpot reviewer
Very easy to deploy with a simple configuration; stable and scalable with great support
The Cisco supply chain is problematic although that may not be all their fault. What I really want is to be able to sell the solution and deploy it for my clients. They are very cagey about the availability of their product and they definitely take better care of their larger clients, pricing out mid-sized organizations. I'd like their policy rules to be closer to those of some of the other vendors. They're very complacent and I find the rule set to be a little arcane. There's no company ou there that does the combination of hardware quality, reliability of service, and most importantly, the quality of the interface.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Answers from the Community

reviewer1386135 - PeerSpot reviewer
Nov 25, 2020
Nov 25, 2020
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn relies on windows vpn setup (we would prefer a software solution). But when we bought Meraki's we were switching from something with little to no visibility into the network. The visibility we got wi...
2 out of 4 answers
reviewer732537 - PeerSpot reviewer
Jul 13, 2020
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn relies on windows vpn setup (we would prefer a software solution).   But when we bought Meraki's we were switching from something with little to no visibility into the network.  The visibility we got with the meraki and the content filtering and ability to block countries was quick and easy to setup.  If we weren't looking to lock things down further, we would renew our Meraki's rather than replace them.  We are also looking at the fortigate series, but we would be using the latest generation - I think the 60f would be the newest of the 60 size.
PY
Oct 20, 2020
I recommend that using a Sonicwall as the peripheral firewall as you can easily configure the firewall rules to block certain countries. Its ease of use and SSL inspection and many other features and reporting features are more than sufficient for a small company.  You don't need a dedicated IT department, Sonicwall provide cloud-based support services that can assist you 24hrs/ 7 days.    To enhance the firewall protection further, we also deploy ZoneAlarm and webroot security firewalls at the desktops level.  We also have several firewalls routers to safeguard very important servers, giving an onion-like "layers defense" structure. 
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Educational Organization
26%
Computer Software Company
15%
Manufacturing Company
5%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
MX64, MX64W, MX84, MX100, MX400, MX600
 

Learn More

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
Find out what your peers are saying about Fortinet FortiGate vs. Meraki MX and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.