What is our primary use case?
We are a solution provider and the vSRX is something that we have included in one of the solutions that we sell to our customers for cyber security protection. Our initial deployment was on-premises at one of our customer's sites.
We were so happy with vSRX that we expanded its usage. We design and prepare solutions for ships, and we have included the vSRX as part of our cyber security solution for them. It is still an on-premises deployment, although the premises is a vessel.
This product is primarily used for its UTM functionality. We collect all of the logs that the UTM produces onboard each ship and bring them onshore. At that point, we reevaluate them. We give full accessibility to the customers, allowing them to see what the UTM is doing on their ships.
How has it helped my organization?
This product has improved the way our organization functions because prior to implementing it, vessels did not have this technology. There was nothing equal to it.
What is most valuable?
The most valuable features are application filtering, content filtering, the intrusion prevention system (IPS), and definitely the application firewall.
We use the SSL inspection capability, which we really like a lot.
What needs improvement?
The reporting can be improved.
For how long have I used the solution?
I have been working with Juniper vSRX for three years.
What do I think about the stability of the solution?
Stability-wise, it is very good. This product is very stable and it's proven to be a very good tool for us. It is used extensively because it is part of the ship's main operations. All of the data that goes in or out of the vessel is inspected by it.
What do I think about the scalability of the solution?
This is quite a scalable product. It is easier to scale than the SRX because it's virtual. It's easier to assign more resources than it is to add more hardware.
We have installed this solution on approximately 450 ships with about 20 people in each of them. Many more of our customers have ships and we expect to surpass 1,000 installations within the next two or three years.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one. A product did not exist for our customers' ships, so we introduced it using the vSRX.
How was the initial setup?
We have also implemented the Juniper SRX and the vSRX takes a little bit longer because the design is more complex. From the design phase to implementation and deployment, it takes between two and three days to complete.
What about the implementation team?
We had a partner do the implementation for us. The maintenance is also done by a partner. We have a lot of vSRX devices out there, and we are not actively maintaining them ourselves, so we have our partner to take care of it.
Which other solutions did I evaluate?
We did not evaluate other options before implementing this solution. We are Juniper SRX users and we were so happy with that product that we decided the only solution had to be the vSRX.
What other advice do I have?
My advice for anybody who is implementing this product is that the whole thing is about the design. If you design it well, consider how you should introduce it into your organization, and have a good implementor to ensure that it integrates well into the platforms you already have in place, then you won't have any problems with the implementation phase. Having a good integrator is very important.
Feature-wise, this product isn't missing anything. There is nothing that we have asked for that isn't there. Our only complaint is about the reporting.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.