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Senior Network Planning Engineer at a comms service provider with 1,001-5,000 employees
Real User
Scalable with an easy setup and good security
Pros and Cons
  • "The initial setup is pretty simple."
  • "Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products."

What is our primary use case?

We primarily use the solution as a firewall for security purposes in order to keep our organization safe.

What is most valuable?

In general, the entire security solution is great, from end to end.

The initial setup is pretty simple.

What needs improvement?

The solution works quite well. I can't think of any features that are lacking. I don't know where it could be improved.

Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products. I don't find that it's a problem, however, I have heard this mentioned as an issue for some people.

For how long have I used the solution?

We've been using the solution for a couple of years.

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What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches and doesn't seem to crash at all. Its performance is great. You can rely on it.

What do I think about the scalability of the solution?

The solution can scale if you need it to. That's not a problem.

We do have plans to increase the usage of the product in the future.

How are customer service and support?

We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and knowledgable and we've been satisfied with eh level of service provided.

Which solution did I use previously and why did I switch?

Before we started using Juniper, we used Huawei Firewall and its related services. We switched as we found that Juniper offered a much better service. From our perspective, everything about Juniper is better. Huawei is lacking in a few areas.

How was the initial setup?

The solution isn't too complex to set up. It's pretty straightforward.

The deployment, from beginning to end, takes about six months.

We had about 20 experts on the deployment project.

What about the implementation team?

We used a solution provider to assist us with the implementation.

What other advice do I have?

We're just customers. We don't have a business relationship with Juniper.

I'm not sure which version of the solution we're using.

We'd recommend the solution to other organizations.

On a scale from one to ten, I'd rate the solution an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohd.Rivai - PeerSpot reviewer
Network Security Engineer at a tech services company with 201-500 employees
Real User
Top 20
Can perform most of the tasks at affordable rate but lacks faster GUI
Pros and Cons
  • "I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier."
  • "The GUI needs to be faster."

What is our primary use case?

We use the solution for the VPN provider.

What is most valuable?

I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier.

What needs improvement?

The GUI needs to be faster.

For how long have I used the solution?

I have been using Juniper vSRX for five years.

What do I think about the stability of the solution?

Stability depends on the configuration and virtualization.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

It's scalable. They've improved because previously, you could only handle up to 500 tunnels, but now they can handle up to 2000 concurrently. Around three or four people in my team are using this solution.

I rate the solution’s scalability an eight out of ten.

How was the initial setup?

The initial setup is very easy. You need the management IP. Then, you can copy and paste. Additionally, in the CLI, you can load the configuration and manage devices, which saves a lot of time.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.

Which other solutions did I evaluate?

Palo Alto is more better. Juniper has firewall issues. Juniper is cheaper and more reliable than others. Palantir is reliable but it is pricey.

What other advice do I have?

It is easy to integrate the solution with your IT workflow. We have a lot of VM quota. We need to download the configuration. 

I recommend opting for a normal firewall if you only need around 50 percent efficiency up to the protocol level. I suggest purchasing a VM rack. You can receive support without complicating things.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Juniper vSRX
September 2024
Learn what your peers think about Juniper vSRX. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
806,727 professionals have used our research since 2012.
Fathi Kharfi - PeerSpot reviewer
Head Of Network & Technical Support at Tadhamon International Islamic Bank
Real User
A stable and scalable solution, but the overall management could be better
Pros and Cons
  • "The hardware is stable."
  • "It is pretty complex to manage and could be easier."

What is our primary use case?

The software is good. It's similar to when we used LAN and Cisco routers and firewalls in the past. We were able to scale. Juniper is better than Cisco for management.

What needs improvement?

It is pretty complex to manage and could be easier.

For how long have I used the solution?

We have been using this solution for about nine years, and it is deployed on-premises. We are using version SRX 500.

What do I think about the stability of the solution?

The hardware is stable and more stable than Sophos.

What do I think about the scalability of the solution?

It is a scalable solution. We have about 500 users using this solution in our company.

How was the initial setup?

It is easy to install.

What other advice do I have?

I rate this solution a seven out of ten, and I would recommend it to other people.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Information Security Engineer at SOCIALEYEZ
Real User
Straightforward implementation but GUI needs improvement
Pros and Cons
  • "The initial setup was very straightforward. There was no problem. The initial deployment took about one hour."
  • "They really need to improve the GUI."

What is our primary use case?

I use the solution for network authentication, what you use while accessing the network. In general, controlling the traffic going inside the enterprise and off it.

What is most valuable?

I find the VPN and the cluster the most valuable features.

What needs improvement?

The syndication or domain controllers, quick policies, and user rules - like being able to see the IP source and destination could be improved. This feature already exists in Palo Alto.

They really need to improve the GUI.

For how long have I used the solution?

I've been using the solution for seven years.

What do I think about the stability of the solution?

The stability is getting better. It has got some bugs.

What do I think about the scalability of the solution?

The scalability is good. It's very flexible, but the problem is the GUI is not very easy to use.

How are customer service and technical support?

They have good technical support but we very rarely use technical support. We go through vendors.

Which solution did I use previously and why did I switch?

We previously used Cisco.

How was the initial setup?

The initial setup was very straightforward. There was no problem. The initial deployment took about one hour. One person is enough for deployment and maintenance.

What about the implementation team?

I implemented the solution myself.

What other advice do I have?

In Saudi Arabia, Juniper has a problem with marketing. They're less well known. A lot of companies are changing or going with Palo Alto.

With the GUI, the firewall is not easy to use. It doesn't cover all the features. Juniper should enhance the GUI, and make it easier to use. Both the firewall and virtual security are hard to use. It's not easy to configure it and not friendly to users.

I would advise for those thinking about using the product, to make sure they learn as much as possible, and also look to use a redundancy.

I would rate this solution seven out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Solutions Architect at a computer software company with 51-200 employees
Real User
Reliable, easy to setup, reasonably-priced, and the support is good
Pros and Cons
  • "The dashboard, customization, API, and pricing are good."
  • "VPN access is an area that needs improvement."

What is our primary use case?

We are Value Add Resellers and we provide the Cloud for our customers.

We set up Amazon Web Services as the cloud for our customers.

What is most valuable?

It's standard, with standard routing.

Juniper vSRX has everything at the moment; they are covering it all and getting into automation, which is great.

The dashboard, customization, API, and pricing are good.

What needs improvement?

VPN access is an area that needs improvement.

For how long have I used the solution?

I have been using Juniper vSRX for four years.

This is a product that I have been using it ever since it was released.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

Juniper vSRX is scalable. 

We have four users in our organization.

How are customer service and technical support?

Technical support has been very supportive.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We did not use a vendor team, reseller, or an integrator. The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

I can recommend Juniper vSRX to others who are looking at implementing it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Expert - architect of ICT systems at NASK
Real User
Cost-effective with easy deployment and high scalability

What is most valuable?

The tool could be used without additional work. It is easy to implement.

What needs improvement?

The IDs of interfaces that are implemented inside of the vSRX maybe should be extended in some cases because there is the imitation of virtual interfaces.

For how long have I used the solution?

I have been using Juniper vSRX as an end user for five years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is high because more than 4000 elements can be deployed.

Around 100 users are using this solution.

How are customer service and support?

Technical support is fine.

How was the initial setup?

The initial setup is easy. We use the special scripts to configure it. It is automatic to configure and implement. 

Documentation.

What's my experience with pricing, setup cost, and licensing?

The tool is sold in a package. Hence, the individual price is very low.

What other advice do I have?

I recommend the Juniper vSRX solution. Its effectiveness depends on the architect's expertise. We've encountered no issues with its deployment in our system. Our collaboration with Juniper has been satisfactory in terms of quality. However, it's essential to consider cloud technology within such architectures. The current solution lacks scalability and might need to be reevaluated based on emerging trends in security with the increasing shift toward cloud technology.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Manager at Alpha Group
Real User
Top 20
Excellent dashboard system with a straightforward initial setup
Pros and Cons
  • "We like the solution’s protocol and its dashboard system."
  • "The solution should consider improving its licensing policies."

What is our primary use case?

We use the solution to block unwanted sites on our internal platform.

What is most valuable?

We like the solution’s protocol and its dashboard system.

What needs improvement?

The solution should consider improving its licensing policies. It would be better if we could make a one-time payment for the hardware.

For how long have I used the solution?

Our organization has been using the solution for about three and a half years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is not a scalable solution since it depends on the hardware. In our organization, 500 people use the solution. We have no plans to increase the number of users.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

It took about three to four days to deploy the solution. We hired third-party consultants to deploy the solution the first time.

The deployment model depends on our operations. We needed only one engineer to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

We have purchased a one-year license for the solution. The solution could have been cheaper.

What other advice do I have?

I would recommend the solution to others. Overall, I rate the solution a nine on ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user685407 - PeerSpot reviewer
Firewall Engineer at a tech services company with 10,001+ employees
Real User
We have been able to solve a lot of connectivity issues with these firewalls that the bigger name devices didn’t handle so well.

How has it helped my organization?

I can’t really say a firewall improves anything other than security, but we have been able to solve a lot of extranet connectivity issues with these firewalls that the bigger name devices didn’t handle so well.

It is bomb proof as seen by the fact they are still in production use today. A simple human friendly command structure, making CLI edits and debug sessions easy and quick, means that they just don’t fail.

The SRX is a different device. It is much more sensitive to unexpected power loss so we had to RMA several after unexpected site power outages. The command structure is also different so that I always need my cheat sheet when debugging on them.

The NSM is its own beast. It's a 10 when it’s running properly, gives you all the info you need easily to make and document edits and monitor status of devices, but keeping it running well is almost a job in itself. It doesn’t manage its own database very well and it gets slow and unresponsive, often requiring user intervention on the server backend.

What is most valuable?

Currently we use Juniper products, SSG and SRX firewalls in about a 50/50 mix both standalone and in HA clusters. We also use their NSM for device management and logging.

The SSG models are mostly EOL and are being replaced with new “Next Gen” firewalls. The SRX models will likely continue to be used internally as support will remain available for some time.

We only use the firewall and virtual router options and they do what we need:

  • The firewall is easy to configure and testing shows we are blocking the threats.
  • The virtual routers make this solution a one box answer for our needs and simplify our internal networking. As they are built into the devices, they allow you to move and separate traffic in a number of ways on one set of hardware.

They constitute a solid working solution that has been able to cope with any of the unique challenges that have come up.

What needs improvement?

While the OS supports a pretty full UTM option, we found in testing that the hardware was not powerful enough to run with all the bells and whistles turned on for the amount of traffic we process. So we use other hardware for those services meaning it’s not a deal breaker for us.

What do I think about the stability of the solution?

We have had no issues at all with the SSG models and the SRX model only had problems with sudden power loss occasionally.

What do I think about the scalability of the solution?

The only issue was that the Network Security Manager (which is EOL) was sold as supporting over 125 devices. That may be true if you are just managing the configurations but once you add in monitoring and logging it’s really only happy with fewer than 40 devices, as the database grows too big to deal with and needs constant maintenance.

How are customer service and technical support?

I would rate the technical support as average, as the calls were responded to quickly but as usual it depends on who you happen to get on the phone that day. Some were very good, others times I had to ask for a different engineer to join the call.

Which solution did I use previously and why did I switch?

This solution was in place when I started so I cannot answer this question.

How was the initial setup?

The setup was straightforward and to get into a cluster consists of about ten commands. The hardest part is deciding on active/active or active/passive for your solution.

What's my experience with pricing, setup cost, and licensing?

I’m not involved in the financial side of the purchase. Our buyers handle that. Support and licensing comes in the usual tiers, SLA for repairs and/or options turned on in the device.

Which other solutions did I evaluate?

I know they left Check Point and looked at Cisco products before choosing Juniper, but that decision pre-dates my involvement.

What other advice do I have?

I would say get an SSG but they are EOL so for the SRX make sure you have the recovery boot system configured and a way to remote console the device.
I know this sounds like a major problem but it’s not been that big an issue. We run HA and have same day replacement on them so if we lose one it’s not a major outage, just more work to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Juniper vSRX Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Juniper vSRX Report and get advice and tips from experienced pros sharing their opinions.