Katalon Studio Reviews

We have migrated our Selenium IDE script to Katalon.

The most valuable feature of Katalon Studio is the ease of use of the solution. In particular, scripting for a new user is easy.

Katalon Studio's support and service need to improve. They reply late and do not provide clear guidance, or a clear transition plan.

The solution can be further improved with better loading time.

In future releases, I would like to see the feature offered by their competitor included in Katalon. The competitors have image testing that captures a certain object on our website. Katalon would benefit by adding this feature.

I have been using Katalon Studio for less than one month.

It is too early to tell how stable the solution is. We have not tested the tool with the volume that we are expected to have. Currently, we have less than 10 scripts in my team, and they are purely for integrating and navigating.

We have seven users of the product in our organization, which includes six engineers and one manager.

Our company has a success plan that gives us direct access to their technical support and customer success manager. The one problem we are encountering is the language barrier. The support team speaks Vietnamese, making it difficult for them to relay what they are trying to say in English. However, they do know the solution.

The other concern we have with Katalon's customer service and support is that it takes them too long to solve the problem. It can take a day before hearing from them, and often times I need to follow up. 

I would rate their service a four out of five overall because they have the knowledge, it is just unorganized and the response time is too slow.

Neutral

Prior to using Katalon Studio, we were using Tricentis. We switched because it is a free tool and currently, they are unable to maintain it.

In terms of features, the usability of Tricentis is okay. It has unlimited executions and storage. They have community support, which I don't believe Katalon has, as they resolve concerns primarily through ticketing.

The initial setup of Katalon Studio is easy. It took less than 15 minutes to deploy the product.

The implementation of the product was done through our in-house team.

It is too soon for me to recommend Katalon Studio to other users because we have not used the product long enough to provide feedback. However, my first week with Katalon was disappointing because of the support. 

Overall, I would rate Katalon Studio a five out of ten.

I'm a senior software test automation engineer and we are customers of Katalon. 

This solution is good for us. It's easy to use and a good product. I like the self-healing plug-in feature which, as far as I am aware, is not available in any other product on the market.

Katalon lacks integration ability with other software, including integrating other languages like .NET and PHP. I've also had issues with new releases as the system often crashes and the previous version is no longer supported on a particular feature. More testing needs to be carried out before new versions are released. I'd like to be able to export our test system to any other product. This is currently not possible. Finally, the product only supports XPath and not CSS. CSS is faster than XPath and most companies want to use it. There are a lot of solutions on the market and if an end-user has too many problems with a product, they will jump to a new one. 

I've been using this solution for two years. 

Stability is one of the main issues with the system crashing if there's a new release that hasn't been sufficiently tested. The fixes can come after a couple of days but sometimes it can take a couple of months.  

The solution is scalable. 

I haven't used the support for a while but they were good. The community is also very helpful. 

I previously worked with Selenium WebDriver and also with Ranorex. 

The cost is on the high side and it would be helpful if there were two packages available with a distinction made between the standard features most companies are looking for at a cheaper cost and a second, more expensive license option for those wanting additional features such as auto exports. If Katalon were to do this, I think more of the smaller companies would be interested in using the solution. 

I rate this solution seven out of 10. 

Katalon Studio helps my company because it has made our automation process and automation of test cases faster. Earlier, when my company was using open-source tools like Selenium, we were able to manage around three to four test cases per day. With Katalon Studio's use in some projects, my company manages around ten cases per day, fastening our processes.

In Katalon Studio, the record and play feature is valuable as it has reduced the need for my company to do coding and scripting. Katalon Studio serves as a tool meant to make everything codeless, so my company does not have to write too much code, something we like about Katalon Studio as it makes our process faster. Another valuable feature of Katalon Studio is its integration with various other project management and test management tools, like Azure DevOps, TestRail, Jira, etc. In general, integration is also a good feature of Katalon Studio.

Speaking of the improvement required in Katalon Studio, I can say that in my company, we struggle a lot with iOS automation. For iOS apps, in my company, we struggle a lot since we set it all up on Mac, an area that can be improved. If Katalon Studio allows for more integrations with other test management and project management tools, it would be great since, right now, its integration capabilities are very limited.

If I talk about the free version of Katalon Studio, my company has been using it for a few years. My company has been using Katalon Studio's paid version for less than a year.

Stability-wise, I rate the solution an eight out of ten.

Katalon Studio as a product has been scaling up on a day-to-day basis. Whenever I speak to the support team of Katalon Studio, I learn that some new features will be included in the product. It is a scalable product. Scalability-wise, I rate the solution an eight out of ten.

Considering Katalon Studio's paid and free versions, ten people in my company use the product.

My company plans to increase the use of Katalon Studio in our environment, and we are also trying to enter into a partnership program with Katalon so that my company receives more offerings from the product side. For now, my company has purchased Katalon Studio to use on a project-to-project basis.

The solution's technical support is very good. I rate the technical support a nine out of ten.

Positive

The product's initial setup is not at all difficult.

For Katalon Studio's deployment, you can easily just download the ZIP file and install it on your system, and it's all set to go. Nowadays, there is an EXE file, which you download and double-click on to install it on your system, making it very easy to install and set up. Probably, the setup phase of the tool with integrations may take some time, but it is very easy to use. There is a beautiful UI and UX that Katalon Studio provides its users. With Katalon Studio, you can easily just provide the URL of your project management or test management tool, and then you can verify it, link it, and then you can do one-to-one mapping of your test cases as well.

I rate the normal setup phase of Katalon Studio a ten on a scale of one to ten, where one is difficult and ten is easy. For iOS specifically, Katalon Studio's setup phase was difficult.

The solution is deployed on an on-premises model.

Just one person can deploy the solution in a couple of hours.

Price-wise, Katalon Studio is a costly product. Considering what the solution provides its users with, I can say that price-wise, Katalon Studio is an okay product.

Those planning to use Katalon Studio need to identify their purpose for the tool. It is pretty easy to use if someone wants to use Katalon Studio for web and API testing and maybe for use cases concerning just mobile phones or Android. For iOS, Katalon Studio's users might face challenges. It takes a lot of time to set it up, and you will need Mac or Apple to specifically set it up, and then other things, like Mac Apple ID, etc, along with some linkage with Katalon WebDriver. Currently, iOS is something that could be a challenge, but otherwise, for the rest of the things, Katalon Studio is pretty easy to use.

I rate the overall tool an eight out of ten.

My use cases were focused on the fintech industry.

It enabled us to automate numerous tests that were previously done manually.

The most valuable feature is its automation security capabilities. It also allows integration with other solutions such as Jira and Slack.

The integration process with Jira should be enhanced and facilitated.

I have used it for one year and a half.

It is a very stable solution. I would rate it nine out of ten.

I would rate its scalability nine out of ten.

It saved us a lot of time, so we were really satisfied with it.

The pricing is good. It is the market average.

I am highly satisfied with Katalon Studio and would recommend it to others. I would rate it nine out of ten.

We use the tool to automate our web regression. 

The tool is easy to use. The product gives me the flexibility to use Selenium. I can also use my Java capabilities in the solution. 

The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well. 

I have been working with the solution for two and a half years. 

The tool is stable. I would rate its stability a seven out of ten. The solution takes time to load the test cases. 

The tool is scalable. I would rate the tool's scalability an eight out of ten. We use around 28-30 licenses. 

The tool's tech support needs to improve. Most of the issues that we have raised, they consider as feature enhancements. However, they are trying to work very closely with us. 

I have used Selenium, Appium, and Micro Focus UFT. If we wanted to use Selenium or Appium, then we would require to build their framework which Katalon didn't require. Also, pricing was a factor in the decision-making process. 

The tool's setup is straightforward. You can just download and use it. I would rate the solution's setup a nine out of ten. The tool is hosted on the Katalon server. 

The tool's pricing is cheap compared to other alternatives. I would rate the tool's pricing a three out of ten. 

I would rate the overall tool a seven out of ten. You should use this solution if cost is your criteria and don't want to build a framework for yourself. I would suggest using the community edition first for a year and then moving ahead with the enterprise version. 

Katalon Studio's pricing is expensive. 

.I have been using the product for three to four years. 

I rate the product's stability a nine out of ten. 

I rate Katalon Studio's scalability a four out of five. 

The tool's deployment is easy but difficult for iOS devices. Deployment speed is pretty quick.

The tool's licensing costs are yearly. 

I rate Katalon Studio an eight out of ten. 

Katalon Studio is on-premise and our TestOps is in the cloud. The TestOps can be in a private hybrid or public cloud.

Katalon Studio is used for end-to-end test automation, web, desktop, UI, API, and mobile.

Katalon Studio has improved our organization because it's improving the speed to market and the speed of delivery.

The most valuable features of Katalon Studio are its user-friendliness and the AI smart healing capabilities.

Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI.

I have been using Katalon Studio for two years.

The performance of Katalon Studio has been good.

I have not seen Katalon Studio scalable, but teams that are adjacent to our line of business, have.

We have approximately 50 people using the solution.

We are using Katalon Studio at approximately 80 to 100 percent. We plan on increasing usage in the future. 

The technical support has been good, they are responsive.

Positive

We were using Micro Focus UFT previously and switched to Katalon Studio because of pricing.

The initial Katalon Studio is simple, you only need to download and register, and it takes approximately 10 minutes.

We did a POC and then did the implementation and then go with it.

We did the implementation in-house, there is no need for assistance.

Katalon Studio itself doesn't require maintenance. It's the script that requires maintenance, which is normal in any test automation project.

We are still busy doing the calculations for the financial ROI, but there has been an ROI when it comes to the speed to market and delivery. That's been affected positively.

Katalon Studio is less expensive than other solutions, such as Micro Focus UFT.

The price of the solution is approximately $1,900 for the licenses, we have 30 licenses. The cost is for the license and for the support. We are billed annually. There are not any extra features or costs for anything else, it is open source.

We evaluated Tricentis and Worksoft before choosing Katalon Studio.

The reporting in TestOps could use some upgrades.

Katalon Studio is straightforward and easy to implement. It supports everything from end to end, we have not had any issues.

I rate Katalon Studio a nine out of ten.

We have an application that's for secure point management. There are different values on it, starting from PR creation to PO, etc. We log into the application and then create a PR and then a PO, and from there we can run functional test cases.

We use it to identify important areas for regression testing. 

There is a free version of the solution.

The best thing about the solution is that there is a record and playback functionality. 

The solution allows for specific object files. 

The solution has great multi-parallel languages that work in the facilities here.

The free version of the solution is not user friendly at all.

The solution's most valuable aspect is related to the record and playback. However, they need to improve the record and playback facility. TestComplete and UFT both have a much better record and playback functionality in comparison. It's one of the main reasons why I have, for example, inline tools, like UFT 5.0. 

They need to improve their object repository.

The solution isn't as mature as TestComlete or UFT. Although they are continuously writing more functionalities, this is one area they really need to improve in.

Technical support needs to be improved upon.

We've been using the solution for three to four years now.

The solution is okay in terms of stability, but just not as stable as TestComplete or UFT, two of its competitors.

We have five people working with the solution right now. 

This solution was being extensively used on a daily basis in our organization.

However, for the last couple of months we are not using it as much as we were using it. From February, we have reduced the usage of Katalon because we are working on a replacement solution. We're very cost-conscious and the new tool provides us with more value. 

The solution does have potential to scale. It would be pretty easy to do so if a company needed to.

We've contacted technical support in the past. The support is basically a site where you can record your issues. The feedback I've received from my team is that it's not great technical support and they aren't fully satisfied.

We actually started with a solution called Selenium. However, the Selenium GUI was not as comprehensive and the solution itself was not easy to use. We moved to Katalon due to the fact that it was free of charge, and had the record and playback facilities we required.

The initial setup wasn't complex. It was straightforward. I found it to be quite easy.

Due to the fact the process wasn't that difficult, we handled the installation of the solution in-house with our own team.

There is a free version of the solution. That said, companies should be aware that if they do go ahead with the freemium version, the effort required to do the work is extremely high and might negate the positive aspect of having a "free" solution.

We've since looked at both UFT and TestComplete. Katalon is cheaper, however, it doesn't offer everything we need and its features aren't as robust as the other two.

We're using the solution as a customer and don't have any sort of relationship or contract with Katalon.

The company gave us a demo to try that includes approximately seven or eight sessions of training to all 15 resources. However, Katalon also has lesson fees associated with the solution. That means we have to spend money, and we need to be strategic and careful now when considering which tool we need to invest in. That's why we are basically working on different tools, including UFT and TestComplete.

We are working with the 4.0 and 5.0 versions, however versions 7.0 and 8.0 have also launched at this point.

Katalon is a good tool if we are comparing it with a developer tool. It's the cheaper option too, however, is not as mature as compared to the other competitors. The lack of maturity may be why it's cheaper.

If a company is looking to buy a user-friendly software testing tool while having to pay less money, Katalon may be the best option as compared to UFT or TestComplete.

I'd rate the solution overall six out of ten.