We use the solution for application code testing. Using it, we can test around 70 modules for our clients in the insurance business.
CEO, Founder at a tech services company with 11-50 employees
Scalable solution with efficient reporting features
Pros and Cons
- "It supports multiple easy-to-learn languages."
- "Its stability needs improvement."
What is our primary use case?
What is most valuable?
The solution has the best reporting features. With the help of recorded reports, we can analyze the insights.
What needs improvement?
They should include standard methods in AJAX controls for the solution.
For how long have I used the solution?
I have been using the solution for two years.
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Katalon Studio
November 2024
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What do I think about the stability of the solution?
The solution's stability in terms of UI changes needs improvement.
What do I think about the scalability of the solution?
It is a scalable solution.
Which solution did I use previously and why did I switch?
In comparison to other vendors, the solution's price is less. It supports multiple easy-to-learn languages. Also, it has the best API integration and UI features. Although, the debugging process is time-consuming for larger test cases. It takes a long time to begin the test from the start and navigate it.
How was the initial setup?
The solution's initial setup has medium complexity. It takes work to identify AJAX controls and then implement them. There should be an inbuilt method or features designed to handle these controls providing us with a straightforward deployment process.
The overall time taken to complete it is ten minutes. Although, for multiple integrations, it might take 20-30 minutes. Also, its maintenance takes time in case of UI changes.
What's my experience with pricing, setup cost, and licensing?
The solution is more affordable than other vendors.
What other advice do I have?
The solution has the best web UI. I rate it an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It Manager, QA Manager at a comms service provider with 1-10 employees
Simple setup, effective testing, but support could improve
Pros and Cons
- "The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful."
- "We have been seeing some error pop-ups that are difficult to understand why they were triggered."
What is our primary use case?
We use Katalon Studio mainly for functional testing.
How has it helped my organization?
For tasks, our manual testers cannot cover Katalon Studio helps us. It speeds up our testing. If we are testing a large application, it benefits if we automate it using Katalon Studio
What is most valuable?
The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful.
What needs improvement?
We have been seeing some error pop-ups that are difficult to understand why they were triggered.
In one of our applications, the solution is not able to recognize some of the elements making it unable to use with it.
For how long have I used the solution?
I have been using Katalon Studio for approximately eight months.
What do I think about the stability of the solution?
We have had some errors on occasion. There was a learning curve when using the solution that could have contributed to the stability issues. We had to learn to use the solution from scratch.
What do I think about the scalability of the solution?
Katalon Studio is scalable.
We have seven people using this solution in my department.
How are customer service and support?
Katalon Studio could improve its support. Their response time is slow when we have premium support which includes direct connection with the agents.
New Relic had better support.
Which solution did I use previously and why did I switch?
We previously used other solutions before switching to Katalon Studio.
How was the initial setup?
The initial setup of Katalon Studio is easy. There was some confusion when we were upgrading the versions. The implementation can be done in a few hours.
What's my experience with pricing, setup cost, and licensing?
The price of Katalon Studio is reasonable. They recently had a price increase that might impact new subscribers. We are using a business license.
Which other solutions did I evaluate?
We evaluated other options before selecting Katalon Studio.
What other advice do I have?
We have not had any issues with maintaining the solution.
My advice to others is to test the solution well before purchase and confirm all the elements needed from the sales team. We had some issues at the start.
I rate Katalon Studio a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Katalon Studio
November 2024
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
QA Engineer at AKSA-SDS Inc.
User-friendly tool enhances QA automation and app commission processes
Pros and Cons
- "Katalon Studio is user-friendly."
- "There could be many improvements, however, I have not noted them down at this moment."
What is our primary use case?
Our organization is using Katalon Studio for QA automation and mobile app commission processes.
How has it helped my organization?
We evaluated Katalon Studio as it provides more comfort and is appropriate for our needs.
What is most valuable?
Katalon Studio is user-friendly. I have broad experience in tools like Appiam and Selenium, and Katalon Studio is a further step ahead with Java.
What needs improvement?
There could be many improvements, however, I have not noted them down at this moment.
For how long have I used the solution?
I have been using Katalon for more than one to two months.
What do I think about the stability of the solution?
Integration with Mac and iOS is complicated, although it is traditionally more complicated for all tools on these platforms.
What do I think about the scalability of the solution?
I can rate it highly on ease and user-friendly adaptation.
How are customer service and support?
I have not contacted their support team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with traditional QA setups like Selenium, Java, Appiam, and more.
What was our ROI?
It depends on the organization's norms and ROI specs. The cost compared to functionality is considerable but depends on the organization's budget.
Which other solutions did I evaluate?
I have evaluated or downloaded reports regarding Katalon Studio and SmartBear TestComplete.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 16, 2024
Flag as inappropriateDirector of Products at Computer Team SA
AI quality platform used for UI and API testing with the ability to build code libraries
Pros and Cons
- "The ability to build all libraries with codes and use them in many situations has been most valuable."
- "What it lacks is the Selenium Grid capabilities."
What is our primary use case?
We use the Community Edition and use it for UI and API testing.
What is most valuable?
The ability to build all libraries with codes and use them in many situations has been most valuable. It has a very good recorder and the ability even to connect with databases to test data and use it in your scripts.
It gives you full access to all the properties of the browser or the network so you can customize the API scripts or UI scripts.
What needs improvement?
What it lacks is the Selenium Grid capabilities.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
This is a stable solution. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have only used the documentation and community support for this solution and both are good.
Which solution did I use previously and why did I switch?
We have moved away from using this solution. The solution we are using now is super fast.
How was the initial setup?
The initial setup is straightforward. Without using the manual, it took me approximately 50 to 60 hours to start being very productive.
What's my experience with pricing, setup cost, and licensing?
We chose this solution because of cost. It is an affordable solution. It was less than a thousand euros for a server which supports three live servers for a CI/CD pipeline. They do not charge for a license per developer.
What other advice do I have?
I would advise others take advantage of the ability to use modern software engineering practices with Katalon Studio.
I would rate this solution an eight out of ten. It has features that I haven't found in many other products. It's very advanced in my opinion.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Testing Lead at Enstoa
Flexible and cost-effective, but should include support for more frameworks
Pros and Cons
- "The most valuable feature is that the browser and the API testing is available in a single tool, and I don't have to look at other options."
- "There is not much support offered for the free version, which is something that could be improved."
What is our primary use case?
This is a product that I have been using personally, rather than professionally.
Katalon Studio is basically used for automation. One of the use cases is to automate products that my company is offering to our clients. Another use case is internal automation used to make our own development more efficient.
What is most valuable?
The most valuable feature is that the browser and the API testing is available in a single tool, and I don't have to look at other options.
The flexibility that it offers is something that I like.
It supports the Cucumber BDD framework.
What needs improvement?
There is not much support offered for the free version, which is something that could be improved.
Support for more frameworks would be a really good addition to this tool
For how long have I used the solution?
I have been using Katalon Studio for about one year.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
Our use is still in the early phase, so we haven't yet looked at scalability or even how we can scale it up. There are only two of us using it at the moment.
How are customer service and technical support?
When you have a license, the technical support is really good. However, the free version doesn't offer as much as it should. As such, we have not yet reached out to them.
How was the initial setup?
The initial setup was straightforward. Once we had approval for the product, it did not take long to roll it out across the organization. I'm still building a case for it, although there isn't much in terms of roadblocks or issues.
What about the implementation team?
We have an in-house team for deployment so we are thinking about doing it entirely on our own.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Katalon Studio at this point.
Which other solutions did I evaluate?
Prior to choosing Katalon for testing, we were looking at Selenium and Telerik Test Studio. Katalon offers the free version, which allows us to play around with it. Also, the API and the mobile features are attractive.
What other advice do I have?
With respect to the free version, it is a product that I would recommend. However, at the enterprise level, I would have to evaluate the support and see what they have to offer with the licensed version.
Overall, this is a good tool but at this time, the support is something that I would like to see improved.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Étudiant at Edifixio
A free tool with good functionality and reporting features
Pros and Cons
- "The functionality of the data is very good. You can upload and disperse data using the solution."
- "Katalon doesn't support testing of hybrid applications. It's a limitation."
What is most valuable?
The functionality of the data is very good. You can upload and disperse data using the solution. The reporting is excellent as well.
What needs improvement?
The browsing is messy. The solution tends to rush the tests on multiple processes. That doesn't work in most cases. They need to write a different script for the same test case on the cloud and another script to run the test on Firefox, for example.
Also, in terms of reporting, in the documentation, it's mentioned that Katalon takes screenshots if the test case fails. But not on all test cases. I need to take screenshots manually.
Often, running parallel test cases at the same time doesn't work. If it launches the first test case and it tries to launch the second test case at the same time, for example, the first test case will finish but the second will not stop. A lot of people are talking about this issue on the forums.
The application is prone to freezing when it loads.
Katalon doesn't support testing of hybrid applications. It's a limitation.
For how long have I used the solution?
I've been using the solution for one month.
What do I think about the stability of the solution?
In general, the solution is stable.
What do I think about the scalability of the solution?
For one machine it's good and easy to use. With this solution, you want to limit yourself to small tests.
How are customer service and technical support?
Technical support isn't very good. I've had problems where I couldn't find answers within the community. I've never used the ticket support system, although they do have one. I've mostly relied on the community to source answers.
Which solution did I use previously and why did I switch?
We previously used Selenium HQ.
How was the initial setup?
The initial setup was a local setup; I simply downloaded it from the website.
What about the implementation team?
I implemented the solution myself.
What's my experience with pricing, setup cost, and licensing?
The tool is free to use.
What other advice do I have?
We are using the cloud deployment model.
I would recommend the tool. For a free solution, it's very good.
I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a consultancy with 10,001+ employees
User-friendly, easy to learn and use, a good regression test suite and good reporting
Pros and Cons
- "This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation."
- "My recently-updated Katalon studio version hangs a lot and is not a stable version."
What is our primary use case?
I am automating my current project with web application manual testing.
It's a requirement gathering application and has lots of workflows for the user.
How has it helped my organization?
Manual testing requires a lot of manual processes and time to complete the test cycle. With the help of Katalon, the process is running more smoothly and is less time-consuming.
Regression test suit saves lots of time to complete the whole testing with inbuilt reports in PDF format.
What is most valuable?
The Keyword feature is very good to use in your test cases.
There are lots of inbuilt Keyword features already there to use, and one can write their own for use in respective test cases.
Less Java knowledge is required to write a keyword.
This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation.
What needs improvement?
My recently-updated Katalon studio version hangs a lot and is not a stable version.
The support system should be improved in many areas such as Katalon Studio forums and the Katalon community page, where developer responses take a lot of time to reply to user questions.
Actually support response time is more than expected.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
The stability is great.
What do I think about the scalability of the solution?
The scalability of this solution is good.
How are customer service and technical support?
Technical support for this solution is ok, but it could be improve.
Which solution did I use previously and why did I switch?
I used Selenium, but Katalon is much more user-friendly.
How was the initial setup?
The initial setup of this solution is straightforward.
What about the implementation team?
Dont know about that
What was our ROI?
NA
What's my experience with pricing, setup cost, and licensing?
It is freeware software, so start using it.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
Great tool to start automation, easy to learn and doing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Organizational Development at Banco Pichincha
Has a custom chat in the IDE, a good tutorial, and the ability to always update the solution
What is our primary use case?
I made functional scripts with Katalon Studio integrated with GitLab for another company. For now, I need to know about other tools in order to make functional tests for apps.
How has it helped my organization?
Katalon Studio is easy to install and to learn for other technical people who work in quality assurance and don't work in developing software for a long time. In the other company, they always use Katalon to build the principal test of the business that they need to run when there are changes.
What is most valuable?
Easy to learn, I don't need to have any expertise in software development. This tool has a custom chat in the IDE, a good tutorial, and I can always update the solution. I like to work with Gherkin language, and I think that I can have results very soon with Selenium. On the other hand, in the same framework, I can work with web applications, mobile applications or web services, and I can record a test in one browser and run it in another browser.
What needs improvement?
I would like if this tool can work without any problems for React Native.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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