Katalon Studio Reviews

We use Katalon Studio mainly for functional testing.

For tasks, our manual testers cannot cover Katalon Studio helps us. It speeds up our testing. If we are testing a large application, it benefits if we automate it using Katalon Studio

The most valuable feature of Katalon Studio is visual testing. It compares the look and feel of an application which is useful.

We have been seeing some error pop-ups that are difficult to understand why they were triggered.

In one of our applications, the solution is not able to recognize some of the elements making it unable to use with it.

I have been using Katalon Studio for approximately eight months.

We have had some errors on occasion. There was a learning curve when using the solution that could have contributed to the stability issues. We had to learn to use the solution from scratch.

Katalon Studio is scalable.

We have seven people using this solution in my department.

Katalon Studio could improve its support. Their response time is slow when we have premium support which includes direct connection with the agents.

New Relic had better support.

We previously used other solutions before switching to Katalon Studio.

The initial setup of Katalon Studio is easy. There was some confusion when we were upgrading the versions. The implementation can be done in a few hours.

The price of Katalon Studio is reasonable. They recently had a price increase that might impact new subscribers. We are using a business license.

We evaluated other options before selecting Katalon Studio.

We have not had any issues with maintaining the solution.

My advice to others is to test the solution well before purchase and confirm all the elements needed from the sales team. We had some issues at the start.

I rate Katalon Studio a seven out of ten.

I'm a senior software test automation engineer and we are customers of Katalon. 

This solution is good for us. It's easy to use and a good product. I like the self-healing plug-in feature which, as far as I am aware, is not available in any other product on the market.

Katalon lacks integration ability with other software, including integrating other languages like .NET and PHP. I've also had issues with new releases as the system often crashes and the previous version is no longer supported on a particular feature. More testing needs to be carried out before new versions are released. I'd like to be able to export our test system to any other product. This is currently not possible. Finally, the product only supports XPath and not CSS. CSS is faster than XPath and most companies want to use it. There are a lot of solutions on the market and if an end-user has too many problems with a product, they will jump to a new one. 

I've been using this solution for two years. 

Stability is one of the main issues with the system crashing if there's a new release that hasn't been sufficiently tested. The fixes can come after a couple of days but sometimes it can take a couple of months.  

The solution is scalable. 

I haven't used the support for a while but they were good. The community is also very helpful. 

I previously worked with Selenium WebDriver and also with Ranorex. 

The cost is on the high side and it would be helpful if there were two packages available with a distinction made between the standard features most companies are looking for at a cheaper cost and a second, more expensive license option for those wanting additional features such as auto exports. If Katalon were to do this, I think more of the smaller companies would be interested in using the solution. 

I rate this solution seven out of 10. 

Our organization is using Katalon Studio for QA automation and mobile app commission processes.

We evaluated Katalon Studio as it provides more comfort and is appropriate for our needs.

Katalon Studio is user-friendly. I have broad experience in tools like Appiam and Selenium, and Katalon Studio is a further step ahead with Java.

There could be many improvements, however, I have not noted them down at this moment.

I have been using Katalon for more than one to two months.

Integration with Mac and iOS is complicated, although it is traditionally more complicated for all tools on these platforms.

I can rate it highly on ease and user-friendly adaptation.

I have not contacted their support team.

Positive

I have experience with traditional QA setups like Selenium, Java, Appiam, and more.

It depends on the organization's norms and ROI specs. The cost compared to functionality is considerable but depends on the organization's budget.

I have evaluated or downloaded reports regarding Katalon Studio and SmartBear TestComplete.

I'd rate the solution eight out of ten.

Katalon Studio's pricing is expensive. 

.I have been using the product for three to four years. 

I rate the product's stability a nine out of ten. 

I rate Katalon Studio's scalability a four out of five. 

The tool's deployment is easy but difficult for iOS devices. Deployment speed is pretty quick.

The tool's licensing costs are yearly. 

I rate Katalon Studio an eight out of ten. 

This is a product that I have been using personally, rather than professionally.

Katalon Studio is basically used for automation. One of the use cases is to automate products that my company is offering to our clients. Another use case is internal automation used to make our own development more efficient.  

The most valuable feature is that the browser and the API testing is available in a single tool, and I don't have to look at other options.

The flexibility that it offers is something that I like.

It supports the Cucumber BDD framework.

There is not much support offered for the free version, which is something that could be improved.

Support for more frameworks would be a really good addition to this tool

I have been using Katalon Studio for about one year.

The stability is fine.

Our use is still in the early phase, so we haven't yet looked at scalability or even how we can scale it up. There are only two of us using it at the moment.

When you have a license, the technical support is really good. However, the free version doesn't offer as much as it should. As such, we have not yet reached out to them.

The initial setup was straightforward. Once we had approval for the product, it did not take long to roll it out across the organization. I'm still building a case for it, although there isn't much in terms of roadblocks or issues.

We have an in-house team for deployment so we are thinking about doing it entirely on our own.

We are using the free version of Katalon Studio at this point.

Prior to choosing Katalon for testing, we were looking at Selenium and Telerik Test Studio. Katalon offers the free version, which allows us to play around with it. Also, the API and the mobile features are attractive.

With respect to the free version, it is a product that I would recommend. However, at the enterprise level, I would have to evaluate the support and see what they have to offer with the licensed version.

Overall, this is a good tool but at this time, the support is something that I would like to see improved. 

I would rate this solution a six out of ten.

The functionality of the data is very good. You can upload and disperse data using the solution. The reporting is excellent as well.

The browsing is messy. The solution tends to rush the tests on multiple processes. That doesn't work in most cases. They need to write a different script for the same test case on the cloud and another script to run the test on Firefox, for example.

Also, in terms of reporting, in the documentation, it's mentioned that Katalon takes screenshots if the test case fails. But not on all test cases. I need to take screenshots manually.

Often, running parallel test cases at the same time doesn't work. If it launches the first test case and it tries to launch the second test case at the same time, for example, the first test case will finish but the second will not stop. A lot of people are talking about this issue on the forums.

The application is prone to freezing when it loads.

Katalon doesn't support testing of hybrid applications. It's a limitation.

In general, the solution is stable.

For one machine it's good and easy to use. With this solution, you want to limit yourself to small tests.

Technical support isn't very good. I've had problems where I couldn't find answers within the community. I've never used the ticket support system, although they do have one. I've mostly relied on the community to source answers.

We previously used Selenium HQ.

The initial setup was a local setup; I simply downloaded it from the website.

I implemented the solution myself.

The tool is free to use.

We are using the cloud deployment model.

I would recommend the tool. For a free solution, it's very good.

I would rate the solution eight out of ten.

I am the manager of a team that provides testing services to clients and we use Kalaton Studio for test automation (mainly for web applications) as well as Jira which we use for test management.

Most of our Katalon Studio deployments are based on a private cloud because we work with companies that have particular concerns about security and they prefer to use either private cloud or on-premises infrastructure with machines internal to the company.

Being based in Portugal, our team size isn't that big compared with other countries like Germany, UK, or the United States. Thus, we are not officially partners with Katalon, but sometimes our clients ask us to facilitate the reselling of Katalon Studio.

Katalon Studio's biggest advantage is its price. It's a good tool for the price, albeit with some limitations when you compare it with tools like Tricentis Tosca. However, these tools are in completely differently leagues, just like in football where you have the National league and the Championship league. For specific needs, given its price, Katalon Studio is a good solution.

One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area. For example, Tosca, in contrast to Katalon Studio, has support for more than 150 different technologies.

I have been working with Katalon Studio for about 18 months. 

It is a stable product.

We have previously used Micro Focus UFT One and Tosca, and we also have experience using Selenium and Cypress in specific situations.

It's tricky to say whether the setup is easy or not in an absolute sense. In some cases, it's very straightforward, and in general it is easy to set up. We usually take a few days for the installation of Katalon Studio.

We implement Katalon Studio as part of a comprehensive solution that we provide as a service for clients, and it is just one piece of the whole solution. The number of people involved in the initial deployment is completely dependent on the size of the project and the stringency of the security required, but it usually only takes one or two people.

We have seen return on investment, but it depends on the application that you need to test. It's like a car; if you buy an expensive car that supports hundreds of thousands of kilometers without expensive repairs in the garage, you get the payback on that investment. And if you buy an expensive car and you only want to use the car on weekends, e.g. 100 kilometers per weekend, you might die before you get return on that investment. So it all depends.

In terms of pricing, Katalon, Selenium, and Cypress all represent a similar level of investment. The software for these tools are either true open source or almost open source (because they charge a small fee), so pricing is a neutral point for me. The price isn't a problem. It's all about compatibility with the application undergoing testing.

If you took twice as many hours to finish something that in another tool you could finish in half the time, then it represents an unnecessary cost. What you don't spend in license fees, you may be spending in the service itself, or in people to support it. These are costs that may become evident later.

Other test automation tools that we evaluated are products that we have used previously such as Micro Focus UFT One and open source tools like Selenium and Cypress.

When it comes to Selenium, it is more of a scripting language, while Katalon is a keyword-driven solution in which you can use visual programming.

The biggest piece of advice I can give to others is to first analyze whether the tool is compatible with the application to undergo testing.

I would rate Katalon Studio a seven out of ten. 

We use the Community Edition and use it for UI and API testing. 

The ability to build all libraries with codes and use them in many situations has been most valuable. It has a very good recorder and the ability even to connect with databases to test data and use it in your scripts.

It gives you full access to all the properties of the browser or the network so you can customize the API scripts or UI scripts.

What it lacks is the Selenium Grid capabilities. 

I have been using this solution for six months. 

This is a stable solution. I would rate it an eight out of ten for stability. 

This is a scalable solution. 

We have only used the documentation and community support for this solution and both are good. 

We have moved away from using this solution. The solution we are using now is super fast.

The initial setup is straightforward. Without using the manual, it took me approximately 50 to 60 hours to start being very productive. 

We chose this solution because of cost. It is an affordable solution. It was less than a thousand euros for a server which supports three live servers for a CI/CD pipeline. They do not charge for a license per developer. 

I would advise others take advantage of the ability to use modern software engineering practices with Katalon Studio.

I would rate this solution an eight out of ten. It has features that I haven't found in many other products. It's very advanced in my opinion.