For Katalon Studio we tried using it for record and play tasks. We could test it on Windows and different operating systems, such as macOS.
Senior Quality Assurance Analyst at a educational organization with 501-1,000 employees
A simple installation with good video tutorials and great stability
Pros and Cons
- "The scalability of the product is good."
- "The price of the solution is a bit high. It's one of the reasons we decided not to continue using the product."
What is our primary use case?
What is most valuable?
I did a small POC and during that time I found the product to be very easy to use. I'd describe it as extremely user-friendly.
There's a lot of information that is readily available on the internet, and therefore it's easy to learn about the product itself.
The scalability of the product is good.
The solution was quite stable throughout the time I used it.
We found the installation process to be quite simple. There is also very helpful online documentation that can help you if you ever get stuck during the implementation process itself.
What needs improvement?
As of now, the product has a complete packet and they could develop more on it. It definitely could improve the interface as well for mobile. While I didn't use it too much while I was working with the solution at the time, I am using mobile a lot now, and I see how helpful it is to have a good interface in place.
The price of the solution is a bit high. It's one of the reasons we decided not to continue using the product.
For how long have I used the solution?
I didn't use the solution for very long. I did a small POC for about one month or so.
Buyer's Guide
Katalon Studio
January 2025
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?
The stability of the solution was quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is great.
What do I think about the scalability of the solution?
The solution is quite scalable. If you go ahead and use the paid version, you can expand it as you need to.
At the time, we had eight to ten people using the solution, however, we are no longer using it, and therefore do not have plans to scale or increase usage.
How are customer service and support?
I personally never dealt with technical support. We had a team member in DevOps that would sometimes touch base with them. I can't speak to any personal experience, however.
Which solution did I use previously and why did I switch?
We have used, and continue to use, an in-house automation tool. When that company developed our SIEM work, we built custom SEIM for work in Java and Selenium.
We simply tried Katalon as we were using different operating systems and we wanted to try a solution that worked across them.
How was the initial setup?
The initial setup was not complex at all. The installation was very easy. The configuration, as well, was very straightforward. There are videos online that really help in walking you through the process. If you get stuck at any point you can watch them and they really help navigate you through the process.
I can't recall exactly how long the process took to complete.
In terms of maintenance, basically, there was one DevOps employee who was doing everything related to the maintenance part. We also had a manager heading it up. We were basically in different scrum teams and we were working on the same product. We only needed one person to look after everything and manage it as necessary.
What's my experience with pricing, setup cost, and licensing?
Originally, we did pay a licensing fee, however, the company decided not to continue with the product in the end. For us, it was too expensive.
What other advice do I have?
On Katalon I didn't work much. I did a small POC and it was just for one month. After that, I switched back to our native and our custom in-house automation tool.
We didn't deploy it on the cloud due to the fact that initially, it was freeware, and then it got paid. At that point, our company was not interested in investing that amount of money into a new product when they had their own custom-built solution. They were parallelly building the automation framework in Java and Selenium. They're using test engines for reporting. Going forward, we will be using this framework and not Katalon.
I would recommend the solution to others. I would rate it at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Test Engineer at a tech services company with 1,001-5,000 employees
User-friendly with good object recognition, and priced well
Pros and Cons
- "One of the features that I like is Object Recognition. It worked very well, and it allowed me to create a dynamic expert based on my requirements."
- "Now we are having difficulties in using it and had to limit our automation experts to the features that Katalon allows us to use for free. It was free access and they claimed that it would be free for all time."
What is most valuable?
It's very user-friendly and convenient. The forum and the people who use Katalon have been very helpful.
One of the features that I like is Object Recognition. It worked very well, and it allowed me to create a dynamic expert based on my requirements. It was amazing and helped me resolve some of the issues that I was having.
Previously with another application, we had to create an expert dynamically and used the running of tests which provided a solution for it.
What needs improvement?
It would be helpful if we could develop from scripts in other languages. For example Python. It would be more convenient than working with Jira and Java. For some of my colleagues who don't have the knowledge in the development, it is easier to work with Python rather than with Java.
After two years of using this solution for free, we were limited in the features that we could use and had to start to pay for them. Now, we are having difficulties in using it and had to limit our automation experts to the features that Katalon allows us to use for free. It was free access and they claimed that it would be free for all time.
I would like to see it integrate other tools other than Jira, and to have support in other development languages would be helpful.
For how long have I used the solution?
I have been working with Katalon Studio for over a year.
What do I think about the scalability of the solution?
We have three users in our organization who are using this product.
How are customer service and technical support?
My experience with technical support was that they were kind and friendly, but when I spoke with them regarding the pricing issue and the free solution, they were not as kind.
In other read or questions and requests, they are very kind and friendly.
Also, they have a forum that is very useful.
Which solution did I use previously and why did I switch?
Previously, we have used other applications and API. For some projects, we use a combination of applications and API.
How was the initial setup?
The initial setup was easy and straightforward.
I didn't have any requirements.
It took a month to deploy 10 automating services.
What's my experience with pricing, setup cost, and licensing?
Katalon Studio was offered free at first, and we could easily use it. After two years, some of the features were limited and we had to pay. Because of the sanctions, we had difficulties in being able to use a solution and having to pay for it. Our economic situation is not good and has created many difficulties.
The price is reasonable, but our sanctions do not allow us to pay for any international tools.
We have to find other companies to pay for us, without it costing us any money.
The price is not high, it's good.
Which other solutions did I evaluate?
My colleagues and I did a comparison between Ranorex Studio and Katalon Studio.
Katalon Studio provides us with a free solution for some of our basic features. Ranorex is very expensive for us. Both are user-friendly and we can work with both of these solutions easily.
What other advice do I have?
Once we developed a new solution, Katalon was no longer free, and we had to pay for all of the features.
Katalon has provided me with a solution to the issues and limitations that I was experiencing.
I have many limitations and issues with automating their application. I did not use the mobile features offered by Katalon Studio.
I would recommend it for anyone who doesn't want to be involved in developing a lot. some people want to use some resources to automate the application of their data system.
I think that if you have some knowledge of development and using Python in addition to Robot Framework, Framework is better. It allows them to do whatever they want.
For those who do not have development knowledge, I would recommend Katalon Studio.
I would rate Katalon Studio an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Katalon Studio
January 2025
Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Lecturer and Researcher at a non-tech company with 10,001+ employees
Powerful yet easy-to-use and focuses on the end-user as well as interface testing
Pros and Cons
- "This is a product that is well ahead of its immediate competition in features and functionality."
- "They need to work on documentation to make it more centralized and easier to find what you are looking for."
What is our primary use case?
We are using this product as a tool to teach students about testing. We are not teaching them how to use this specific tool. We are helping the students to understand how to find the right tools to do the testing on what they develop.
How has it helped my organization?
fast learning curve tool (and profesional) for students new at the subject
What is most valuable?
The most valuable features for me are that Katalon Studio is powerful and yet easy-to-use. This solution — even in comparison to Selenium, which we were using previously — is a little bit more simple from a user's standpoint. It is interesting because it is not only focused on the end-user but interface testing — and that includes API testing. Even if we do not generally need to use it, it is interesting. We are a university and we have a very small department that is doing development testing of software. Most of the projects are not API-based. We still are employing some old client-server versions and software architecture. But the capability is still interesting looking forward.
I have worked with the record and replay feature which helps to create test cases. It is quite useful for assisting in testing a user interface and a very good experience for students' understanding of procedures.
What needs improvement?
I really do not know what every user who is using this product might need to make it better for them. I do not think this is an easy question to answer for users globally. I do not think there are any features that we need. We had a small problem with an update of the web browser, but we managed to figure it out. New features are not part of our usage for the product.
I think the one thing that is more problematic for the product is the online documentation. It could be more centralized and better or just easier to find.
For how long have I used the solution?
We have been using Katalon Studio off and on as a teaching tool at our university for maybe two years.
What do I think about the stability of the solution?
It is OK.
We had 3rd party problem (browser update) that broken the test case. But it was fixable.
What do I think about the scalability of the solution?
We do not really have a reason to test the scalability, but it should be quite scalable. For the training project, it is only something students do for a few weeks. It depends on the team, but between two and six weeks, and no more. We get an average of about fifty students in their third year right now. They launch an initial development project including testing activity. The use of this kind of tools is optional and tool selection depends on the student group. The do not develop more than 2/3 sprints.
Which solution did I use previously and why did I switch?
Within the department, we were previously using Selenium a few years back for teaching testing. We actually switched to Katalon from student suggestions. In the future, we may change again.
The most important thing about the product is that we can use it to teach about testing. So it was not imperative to switch but it is also good for students to have varied product experiences.
How was the initial setup?
The initial setup takes a couple of weeks. That is not really too long for a product like this. It was relatively easy to do.
Which other solutions did I evaluate?
One of my colleagues is in charge of teaching software engineering testing issues. When the students are tackling the testing project, they sometimes suggest using different tools. Some years ago it was Selenium, nowadays it is Katalon. Of course, there are other tools that perhaps in the future we will suggest to the students to use in their projects. We are not teaching them to be professional users of Katalon and we will continue to evaluate tools and take suggestions for future packages.
What other advice do I have?
In looking at Katalon Studio and comparing it with Selenium, I think Katalon is better. The capture and replay functionality for sure sets Katalon ahead. As far as the API testing, we have not tried to explore that part. I have only heard that Katalon is very powerful in that capacity. Katalon is easier to work with and to integrate. Those are the main strengths and the differences we have found between the products.
I would rate Katalon Studio as an eight-of-ten overall on a scale from one to ten where one is the worst and ten is the best. It should be considered that we are not very demanding users. We have not put a lot of stress on the product in our testing.
To get a nine or ten, if they could provide some capabilities with artificial intelligence to help to assist testing models that could help people to improve in finding the best-case scenarios. Version testing might be an option as well. But Katalon is much closer to getting ten points than Selenium.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Search Engineer at a financial services firm with 51-200 employees
Good support, reasonable price, and allows us to define a model to represent a website and reuse its components
Pros and Cons
- "I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy."
- "One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language."
What is our primary use case?
I use it for automated testing. I am not using the latest version because their patches come out rather quickly. I can't patch as quickly.
What is most valuable?
I like the feature where you can define a model that represents your website and then reuse the components from the model. It makes creating more test cases easy.
What needs improvement?
One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language.
Other than that, we would want to see new features in every update. We would welcome any kind of improvement in terms of performance, etc.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
Its stability and performance are okay and acceptable.
What do I think about the scalability of the solution?
I am not in a good position to comment on this because I didn't try that out. Currently, we have less than 50 users.
How are customer service and support?
They are pretty good. They did address my problem. I am satisfied with their support.
How was the initial setup?
It is actually a complex setup. If you want to do it in a good and sustainable way, it is complex to create a model, but if you want to just test things out and very quickly try out this product, then it is easy to get started. So, it is complex to create something that is sustainable.
Overall, it took about one and a half to two months, which included many test cases implementations. The setup was done within a week.
It does require maintenance, but the maintenance of the server is up to your company policy. It depends on how often you patch your server, and how often you upgrade Java. The maintenance of the test scripts depends on how quickly the product changes. So, it varies.
What about the implementation team?
I was using help from the proprietary vendor.
What's my experience with pricing, setup cost, and licensing?
Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost.
What other advice do I have?
I would recommend engaging Katalon's services to get started. They do render pretty good help on it.
I would rate Katalon Studio an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Test Engineer at a tech services company with 51-200 employees
Provides cost-effective functional testing for web-based GUIs
Pros and Cons
- "We can write code in Java and it is easy to link to other JARs that we find on the internet, which is very handy."
- "The Object Spy is rather frustrating to work with, so I tend not to use it."
What is our primary use case?
We use this solution for functional testing on some backends, APIs, the ServiceNow GUI, and other web GUIs.
We have it running on a few machines, in-house. Each developer downloads it to their machine, and we also have it running on a test server.
What is most valuable?
This solution is written in Groovy, which means that we can write Groovy scripts that work with it. We can write code in Java and it is easy to link to other JARs that we find on the internet, which is very handy.
From a user's perspective, this solution is better than Micro Focus UFT.
The documentation for this solution could be improved. However, it is a freeware, and the documentation is still better than that of UFT.
What needs improvement?
At the moment, this solution only works for web-based products. It's sort of like a Selenium wrapper, which is quite well done.
The Object Spy is rather frustrating to work with, so I tend not to use it. Instead, I just go and look at the objects in the HTML code, in Chrome for example. A more user-friendly Object Spy would be an improvement.
I would like to see the extension to other GUIs such as Windows and SAP.
For how long have I used the solution?
We have been using this solution for less than six months.
What do I think about the stability of the solution?
The stability of this solution is good and improving.
What do I think about the scalability of the solution?
This product is installed on your own client, and it runs fine there. Scalability is not really an issue. There are two of us using this solution at the moment, and we plan on maybe going up to three or four. There is only a certain amount of testing and automation required for our project.
How are customer service and technical support?
Technical support for this solution is mainly through forums, and the forums are quite good.
Which solution did I use previously and why did I switch?
We are trying to get away from Micro Focus products because they're extremely expensive. For functional testing, we're migrating to Katalon Studio, for example.
In the organization as a whole, people are using UFT from Micro Focus, and they are paying a lot of money for it. From the perspective of the user, I would say that this solution is better than UFT, and would encourage people to migrate from UFT to Katalon.
Personally, I have also used Rational Functional Tester, Tricentis Tosca, and Ranorex.
Tosca has a very good analysis, but if you're working with complex web GUIs, such as Angular for example, then Tosca is a pain in the neck. Tosca is more for test analysis.
Ranorex is a good product and it is more flexible. I believe that it can handle Windows GUIs, which Katalon cannot do at the moment. However, Katalon is free, and they are also implementing Winium if we should have the need for Windows GUIs.
How was the initial setup?
The initial setup is straightforward. You just download a ZIP file, copy the contents of it into a directory, and you're ready to go. It is a bit like installing Eclipse. The deployment is quick.
What's my experience with pricing, setup cost, and licensing?
This product is freeware, so there is no charge for using it.
There is a paid service available that offers a cloud database where you can store your test cases, pull your test executions, get reports, etc. We're not currently using this service so I cannot comment on it.
Which other solutions did I evaluate?
I was recently tasked with looking at different testing tools, and I evaluated several including Katalon. Once I tried it, I liked it, and so far we've been happy with it.
What other advice do I have?
My advice for anybody who is considering this project to have some familiarity with Groovy and Java. If you don't like coding then it will not be the product for you. Otherwise, in our experience, it's a good product. It is well thought through and continues to improve.
This solution semi-automatically updates to the latest version, so it is always up to date.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Organizational Development at Banco Pichincha
Has a custom chat in the IDE, a good tutorial, and the ability to always update the solution
What is our primary use case?
I made functional scripts with Katalon Studio integrated with GitLab for another company. For now, I need to know about other tools in order to make functional tests for apps.
How has it helped my organization?
Katalon Studio is easy to install and to learn for other technical people who work in quality assurance and don't work in developing software for a long time. In the other company, they always use Katalon to build the principal test of the business that they need to run when there are changes.
What is most valuable?
Easy to learn, I don't need to have any expertise in software development. This tool has a custom chat in the IDE, a good tutorial, and I can always update the solution. I like to work with Gherkin language, and I think that I can have results very soon with Selenium. On the other hand, in the same framework, I can work with web applications, mobile applications or web services, and I can record a test in one browser and run it in another browser.
What needs improvement?
I would like if this tool can work without any problems for React Native.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software QA Engineer at a tech vendor with self employed
Can convert the test steps from manual mode to script mode and vice versa.
What is most valuable?
- Ability to convert the test steps from manual mode to script mode and vice versa.
- The web recording feature is very amazing and helpful in capturing test steps as user interacts on websites.
- Can create common test cases for later re-use.
- Can define custom keywords.
- Supports data-driven testing.
- Free.
How has it helped my organization?
We achieve better productivity with this tool because of easily created, stored, maintained tests. We don't have to perform again and again every manual test step when it comes to regression. Moreover, this tool also solves our problem of having too many manual testers that are afraid of writing scripts.
What needs improvement?
- Restricted choice for scripting language (just Groovy).
For how long have I used the solution?
I have used this tool for three months and still do not want to leave it.
What was my experience with deployment of the solution?
I did not encounter any deployment issues.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is 8/10.
Katalon Studio customer service is good and fast. They rapidly answer users' questions and usually do surveys to enhance the performance.
Technical Support:Technical support is 9/10.
Thank the technical support team for their help. I appreciate their efforts on giving us quick and correct answers. Their answers are always on point and polite.
Which solution did I use previously and why did I switch?
I previously used TestComplete, but now I use Katalon Studio because it matches my job requirements and it is free.
How was the initial setup?
Initial setup was easy.
What about the implementation team?
An in-house team implemented it. I think the tool can be easily implemented by an in-house team.
What was our ROI?
The learning curve is not steep, and it is quite easy to get used to it. I'm sure it won't take you much time, but the results will be worth it many times over. Plus, it's free, so especially teams with a low budget will find it worth investing.
What's my experience with pricing, setup cost, and licensing?
It's free (freeware license). So, go ahead!
Which other solutions did I evaluate?
Before choosing this product, I also evaluated Selenium, TestComplete, and Telerik.
What other advice do I have?
I think Katalon Studio and the team behind it did a great job. The tool is not only useful but also cost-effective. I think they are continuing to upgrade the tool (really hope so). I and other users will be very happy with upcoming astonishing features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Quality Assurance Engineer at a computer software company with 201-500 employees
Easy to deploy and not hard to learn, but keeps on crashing on Linux and is a bit slow
Pros and Cons
- "It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help."
- "Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful."
What is our primary use case?
We are using it for API testing. I am just running it from my local machine. I am using it just locally.
What is most valuable?
It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help.
What needs improvement?
Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful.
It is a bit slow. The other tools on my Mac are not slow, but Katalon is slow.
For how long have I used the solution?
It has been more than six months.
Which solution did I use previously and why did I switch?
How was the initial setup?
It was easy. I just had to double-click on Mac.
What's my experience with pricing, setup cost, and licensing?
I am using the free version.
What other advice do I have?
It should support all operating systems. Most of the developers use a Linux machine, but it doesn't support Linux. I would like an update from the Katalon team about why it is not working properly on a Linux machine.
I would rate it a six out of 10. It is a good product, but it needs some improvements.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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