What is our primary use case?
We will primarily use the solution for regression testing.
What is most valuable?
Katalon is very easy to record and then we can use the identifiers very easily. Katalon automatically gets you all the identifiers. It's very user-friendly. How it finds the objects and gets the identifiers is excellent.
The initial setup is very easy.
The automation is very fast and you don't need to be overly proficient in coding.
What needs improvement?
I just started using it, however, if I get the demo, I'm looking for mobile as well, so that I can get more area on it. As of right now, I don't have that much. I'm just starting with it. Once I get to be a full-fledged user, then I can give better input.
There could potentially be more reporting within the solution. We need more issue reports, for example.
For how long have I used the solution?
We've only been using the solution for a couple of months at this point. It's still pretty new to us. We're still exploring the product.
What do I think about the stability of the solution?
We are still very new to the solution and we need more time to test the stability, to see if it is reliable. We haven't had any problems just yet, however, we haven't had enough time with the product to really make a judgment call on stability.
What do I think about the scalability of the solution?
We are still simply exploring the solution and therefore only have maybe ten users on the solution at this time.
How are customer service and technical support?
I've never had an opportunity to interact directly with technical support. I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We have used Selenium in the past.
How was the initial setup?
We did not find the initial setup to be very difficult or complex. It was straightforward. It was easy. A company shouldn't have any trouble with the process.
We were using the trial version and it was very easy to install.
What about the implementation team?
We mostly installed the trial version ourselves, although we were in touch with Katalon during the process.
Which other solutions did I evaluate?
Before implementing Katalon, we compared it with Selenium, which we were already using.
If a user has good programmatic skills, I'd go for Selenium. Otherwise, due to its relative speed and faster automation, I'd go for Katalon.
What other advice do I have?
We want to use Katalon Studio RE. I had a call with the salesperson. He said that he'll arrange one day a demo, however, that has not been scheduled yet.
In general, I would rate the solution at a seven out of ten.
I'd recommend it specifically for users that don't have that much programming prowess.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.