The most valuable aspects for us are the security features, such as OAuth and access control. Furthermore, it's a flexible tool that performs well.
VP, EIM Data Architect at a financial services firm with 1,001-5,000 employees
It provides us security on the gateway to handle the throughput from digital channel projects that require back-end integration. I'd like to be able to import a Swagger file through the gateway.
What is most valuable?
How has it helped my organization?
It's a great tool, but I wouldn’t say it streamlined anything. It does just exactly what we acquired for, which is to connect and manage data from our legacy system to the cloud and to mobile. We had some digital channel projects that required back-end integration and needed security on the gateway to handle the throughput that would be coming, so we chose API Management.
What needs improvement?
I'd like to be able to import a Swagger file through the gateway.
For how long have I used the solution?
We have been using it for three years.
Buyer's Guide
Layer7 API Management
February 2025
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Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It has been stable from day one. We haven’t seen anything to suggest it won’t continue to be.
What do I think about the scalability of the solution?
It's scaled just fine.
How are customer service and support?
The online material is fantastic and the CA API Academy videos are excellent.
How was the initial setup?
The initial setup was complex and difficult mainly because we didn’t have heavy Linux support guys.
What other advice do I have?
It takes longer than you would think; timing it is essential.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Business development manager at Sec4you
A visual user interface to instantly create APIs
Pros and Cons
- "The mobile access gateway (MAG) is tremendous."
- "They need a multifactor authentication solution for the API layer and the other layers, as well."
What is our primary use case?
We use Layer7 API Management for digital banking: for signing, validation, transactions, etc.
We are a partner, so there are roughly 40 people inside my company working with Layer7.
What is most valuable?
The mobile access gateway (MAG) is tremendous.
What needs improvement?
Its ID authentication is a little outdated. I think they should start using face ID.
They need a multifactor authentication solution for the API layer and the other layers, as well. Today, we don't have face recognition for the gateway. We don't have palm recognition either. This would add a needed additional security layer.
For how long have I used the solution?
I have been using this solution for roughly two to three years.
What do I think about the stability of the solution?
This solution is very stable. Once you have the other patches applied it's really stable.
What do I think about the scalability of the solution?
Layer7 API Management is very scalable.
How are customer service and technical support?
Overall, I would give their technical support a rating of six. It was better before Broadcom acquired it from CA. If they improved their response time, I would give the technical support a higher rating.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We have implemented this solution for three banks. One bank took three months and another took six months to fully implement due to an additional security layer.
It really depends on the size of the bank and the number of transactions that you have to validate, the board members, and the customer flows within the bank.
What other advice do I have?
If you wish to implement Layer7 API Management, it is paramount that you understand, first, what you need.
Most of the time, the customer doesn't understand the power of APIs and how they should be managed inside an organization. If your customer doesn't have a plan, it doesn't matter what solution they use — nothing will work.
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Layer7 API Management
February 2025
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Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Experts in Integration Models at a consultancy with 5,001-10,000 employees
Support through the forum is very good and efficient for partners
Pros and Cons
- "The product documentation helps the client and/or user to evolve quickly while using the tool."
- "As the number of instances increases, its complexity of installation increases if you do not use the OVA."
What is our primary use case?
We use it for public API security.
How has it helped my organization?
The governance of the new business models generated by the APIs has been simplified and is improving the daily control over them.
What is most valuable?
- Current security models which are the focus of the industry.
- The product documentation helps the client and/or user to evolve quickly while using the tool.
- Support has efficiently combined with the forum.
What needs improvement?
The portal is an important point in the lifecycle of the APIs. Right now, the portal lacks many features. We hope that the new version will have them and that there will be a quality jump, which is needed.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
There is no real problem. However, as the number of instances increases, its complexity of installation increases if you do not use the OVA.
How are customer service and technical support?
Support through the forum is very good and efficient for partners.
Which solution did I use previously and why did I switch?
I work in a consultancy, so we do projects with other products. However, our partner product is with CA Technologies.
How was the initial setup?
They have different installation models. Therefore, there are always small drawbacks. Fortunately, if you use the OVA, your installation is direct.
What's my experience with pricing, setup cost, and licensing?
We are a partner with our own prices.
Which other solutions did I evaluate?
We evaluated the following solutions: IBM, WSO2, and Oracle.
What other advice do I have?
Begin by using the installation offered on an OVA, then in production environments make use of your own installation, e.g., in CentOS.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Associate at a financial services firm
As a financial services company, the security it provides is key for us
What is our primary use case?
We use it for security.
So far so good. We have our own challenges - some monitoring and some performance related things - but at the same time, I think it's pretty good.
What is most valuable?
The security that it provides, actually. Being in the financial services industry, obviously security is very important for us.
How has it helped my organization?
I'm part of an engineering team so this product coming with out-of-the-box security, that is valuable to our organization.
What needs improvement?
We are evaluating the next release, actually. We would like to see more stability.
What do I think about the stability of the solution?
It needs to be a bit more stable. I think they see that, as Support is working on that. We have our own challenges related to the stability. For example, the log space filling up the entire disk because of gateway went down. CA is aware of this issue.
But otherwise, as I said, we have had a pretty good experience with the product.
What do I think about the scalability of the solution?
We do not use it on a massive scale at this point, so it's pretty good.
How are customer service and technical support?
It's pretty good. It's been a fruitful experience so far.
Which solution did I use previously and why did I switch?
We were transitioning from another product, DataPower. We switched because of the native support for APIs in API Management.
Which other solutions did I evaluate?
We didn't consider any other vendors.
What other advice do I have?
What's important to us when selecting a vendor, support is the most important factor.
I would tell anyone who is researching this type of solution to go for API Management.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP Of IT Development at a tech services company with 1-10 employees
We have secured APIs, exposing them to the international and domestic partners.
What is most valuable?
- Availability of Security Assertions: Addresses all the industry security standards
- High Flexibility: Allows policy-driven orchestration and security mediation, in a drag-and-drop manner
How has it helped my organization?
Thanks to this product, we have successfully secured SOAP and REST APIs and exposed them to international/domestic partners using the standard industry protocols.
What needs improvement?
The Policy Manager UI is very busy. It lacks a graphical representation for the flow of the assertions that can significantly improve the clarity of the policy. Thus the Policy Manager UI can be improved in terms of usability. For example, instead of policy assertions in the policy being in a line by line form, it could be represented as graphical flow, similar to how Vordel Gateway does it.
For how long have I used the solution?
I have used this solution for six years.
What do I think about the stability of the solution?
We have not experienced any stability issues. The product has been very stable.
What do I think about the scalability of the solution?
The CA API Gateway solution is highly scalable. It is very easy to add more nodes to the cluster, which increases the processing power.
How are customer service and technical support?
The technical support is excellent and very timely. The engineers are extremely knowledgeable, not only in regards to the product, but also in terms of the protocols and standards that are used by the product.
Which solution did I use previously and why did I switch?
We were using Vordel Gateway, but it lacked the flexibility and integration capabilities that CA API Gateway provided at the time.
How was the initial setup?
The initial setup was very straightforward. CA has clear and concise documentation to walk you through the initial setup process for both simple and complex deployments.
Which other solutions did I evaluate?
Vordel Gateway and IBM DataPower. Both these solutions were evaluated from our end, before CA API Gateway was selected.
What other advice do I have?
You should read the documentation.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
API Champion at a tech services company with 501-1,000 employees
It integrates with other solutions that we already have. We can move people around because they already have a basic skill set.
What is most valuable?
The best features for us are documentation, the development portal, ease-of-use, and click-to-market. Our API landscape is increasing exponentially and one if the differentiators that allow us to reach our goals is how fast we can get to the market. And our speed-to-market is based on ease-of-deployment and how fast we can iterate and change.
How has it helped my organization?
It sets itself apart mainly because it's a bigger product and a bigger company, so it integrates well with other solutions that we already have on-premises. That makes it a lot easier for us to move people around, since they already have a basic skill set. That really helps. The support that we get from CA in general, including the talks, the books and the documentation that explains how to sell from a technical and a non-technical side, really benefits us.
What needs improvement?
I would like to see a lot more information about design, such as design thinking and design UX, UI, information about the technology, and the problems it's solving for everyday customers.
What do I think about the stability of the solution?
The cloud-based solution that we use right now is stable. We have an on-premise solution as well, which we still have some issues with, but we're still moving forward.
What do I think about the scalability of the solution?
Scalability is unmatched. Since it is cloud and AWS backed, if we need more power, we just call it up and it's pretty quick.
How are customer service and technical support?
Technical support, including the communities, Twitter, and being able to reach somebody on the phone is phenomenal; it's a good working relationship.
Which solution did I use previously and why did I switch?
We have multiple solutions in house. This is the one we choose for now for certain products. There weren't really better products and there's only certain product groups in the market, and we only pick the best-in-breeds. CA was one of them.
For me, the most important quality in a vendor is technical support. I want support from end-to-end, including documentation, technology, and written materials that I can download and review myself and then reapply.
How was the initial setup?
Initial setup was a little bit of both straightforward and complex. We are a large company and have certain scenarios that make things a little bit more complex. CA's always been really good about being right there with us to understand some of our challenges.
What other advice do I have?
Dig in really deep, not only from a technical standpoint but also from a design and product standpoint. That's probably the biggest piece of advice that I can give you. If you miss this, you will forget to see the forest through the trees.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Next Generation Technocom Pvt Ltd
A good solution for microservices and APIs, but its price is high
Pros and Cons
- "We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features."
- "The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high. From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement."
What is our primary use case?
We had a test version, which was more of an on-prem version, and we also had some on the Docker for a live API creator.
We are a security service company, and we provide a lot of solutions in that space. We were just trying to have a frictionless authentication product, so we were working on that. We were looking for a Gateway that can serve in an API, and we've already got an open-source solution.
What is most valuable?
We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features.
What needs improvement?
The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high.
From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement.
For how long have I used the solution?
We have been using this solution for four to five years.
How are customer service and technical support?
Technical support was okay. We were getting good support. We had access to the portal, and the support was good enough.
How was the initial setup?
It was a little complex initially. We struggled a bit initially to understand this solution, but later on, it was okay. I do not exactly remember the issues, but initially, our team was facing a lot of problems in terms of virtualization.
What's my experience with pricing, setup cost, and licensing?
It was very high at that time. We are a Broadcom CA partner, and we got it only for testing purposes. We didn't pay anything for it.
What other advice do I have?
I would recommend this solution to others. This is one of the good solutions for microservices and APIs and for people who need to go the digital way. There are a lot of other solutions that are coming into the market, and the infrastructure landscape is changing.
I would rate Layer7 API Management a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Consultant at a financial services firm with 10,001+ employees
Stable, scalable, and easy to set up
Pros and Cons
- "Tech support is fast and responsive."
- "Some problems with response time."
What is most valuable?
The most valuable feature is the basic authentication.
What needs improvement?
Some areas for improvement would be the security the product provides and the response time when a client is making a call with their payload.
For how long have I used the solution?
I've been working with this solution for three years.
What do I think about the stability of the solution?
There are some issues from the front and backend, but none relating to the API portal.
What do I think about the scalability of the solution?
The scalability depends on configuration, but if that is correct, then the scalability is good.
How are customer service and support?
The tech support is fast and responsive.
How was the initial setup?
The deployment was pretty straightforward.
What other advice do I have?
I would rate this solution as nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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