Layer7 API Management Reviews

API security and API onboarding. We have on-premise deployment with legacy backends.

It improved the integration channel between partner companies. It also improved the time it took to onboard a new partner.

API security. Implementing security is hard in general but for this product, almost all security features are available out-of-the-box and can be deployed rapidly.

The product needs to keep up with newer trends even though customers might not be requesting it yet. For example, the usage of newer versions of Swagger and YAML format.

Its simplicity; and it's user friendly. Advanced Authentication and Security features. Ability of Gateway to create API on the go with compatibility to integrate with all Blackened Systems (MQ native, JMS, SFTP, HTTPS, SCP, Windows/Oracle, LDAP, etc.).

Improvement in developer portal customization.

Eight years.

Not yet.

No.

8 out of ten.

The only solution I use is CA APIM and it’s the best. I haven't even thought
of switching into another one.

Very easy.

Depends on the client's requirements.

Yes, IBM and Apigee.

CA APIM is the best product in the market. With API Gateway, you can expose
APIs with an advanced authentication mechanism and security, within days.

The built-in routing platform is the most valuable feature. It is easy to use.

There is a need to automate the process of retrieving the SSL certificate when it has expired. Currently, the product doesn't have this feature automated. It is only manual.

I have used this solution for two years.

There were no stability issues.

There were no scalability issues.

I am very satisfied with the level of technical support.

The setup was straightforward. I started using the product after it was already built-in.

This product is easy to use. We are able to troubleshoot with the logs that it creates and it's easy to get people up to speed on it.

We use it for managing policies and that process is simple and easy to perform.

We'd like to see an updated migration tool. Right now, the migration process works but it is a little clunky because there's not a good tool for migrating it. It's an older version tool so the services need to be restarted every once in a while.

It's pretty stable. Once in a while we'll have an issue or we have to restart it but the product itself is very stable for us.

I think it scales well. We've got a cluster going and we can increase the size if we have to so it works out well.

I have only used technical support to consult about upgrades. They are very good. They always have answers when we have questions so it has worked out really well.

We used Layer 7 before CA acquired it.

I recommend this product because of how successful we've been with it.

The most important criteria for me when selecting a vendor is the quality of their support and technical staff. If they are able to help us, it makes it a lot easier.

It's a secure product that allows us to expose API and lock down to only those devices and individuals which have the verified rights to access.

• Secure access to customer records – secured device, only access when in correct postal code area.
• Provide key, up to date information to engineers when engaging with customers.

• Ease of use
• Ability of development and ops teams to expose and manage their own API

30 months.

No issues with stability.

Cost and licencing model restrictive for auto scaling.

Seven out of 10. Not as focused on ensuring that the issues are fully resolved as I would like.

No. Selected after extensive "beauty contest."

Complex to set up and operate. Requires deep understanding of networks, security, as well as API management.

Consider if you need this advanced tool to undertake simple API management. Costly solution which is designed for heavy duty and complex work.

Apigee.

Consider if the product is needed – there are cheaper, less complex solutions out there.

Consultancy costs for CA should be considered – worth the money as it saves time (and therefore cost) with configuration.

Managing all of our APIs and the security around them.

• Standardization of our API deployment
• Improve security

The Portal API helps us with deployments. It also helps to have a catalog of everything.

The replication is also a critical feature for us. It helps to have a more robust architecture and makes our systems are highly available.

The portal is not the most intuitive and the way things are displayed makes it difficult to find the information we need. We never completely read the info. The way it's written does not make me want to read it.

Lately, we have had a replication problem, but it's possible the problem is on our side. We are still unsure.

No issues with scalability.

The technical support is fast and efficient.

It was a complicated setup but we had help.

You need a team to manage it.

The published API is easy. We don’t have any idea how to create or add value to the API to aggregate security, and we want to add the CA API gateway.

The API gateway is a great solution.

In two months, we want a new API publishing system to be opened. We need them to have fixed the issues of the API gateway by then.

We had no issues with deployment, but it's not a stable solution.

It's not stable. I want to publish new APIs with a socket, but it’s not stable enough for this. They need to fix this bug in order for it to be stable.

We introduced it on triad, but we haven’t tested the scalability of it yet. We'll know more in the coming weeks as we test the system.

We always consult with technical support.

I used to use a proxy to publish APIs, and now we want to use the CA API gateway, as it's more advantageous.

The initial setup was easy, but I had some issues with the software. I want them to simplify the upgrade method.