The most valuable feature is the basic authentication.
Senior Consultant at a financial services firm with 10,001+ employees
Stable, scalable, and easy to set up
Pros and Cons
- "Tech support is fast and responsive."
- "Some problems with response time."
What is most valuable?
What needs improvement?
Some areas for improvement would be the security the product provides and the response time when a client is making a call with their payload.
For how long have I used the solution?
I've been working with this solution for three years.
What do I think about the stability of the solution?
There are some issues from the front and backend, but none relating to the API portal.
Buyer's Guide
Layer7 API Management
March 2026
Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,328 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The scalability depends on configuration, but if that is correct, then the scalability is good.
How are customer service and support?
The tech support is fast and responsive.
How was the initial setup?
The deployment was pretty straightforward.
What other advice do I have?
I would rate this solution as nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 51-200 employees
The best part about it is that it doesn't stop if something is missing during the installation, it looks for it on its own
What is our primary use case?
We primarily use Layer7 API Management to monitor stuff. I'm the one who installs it. They sent me a TAR file, I unloaded it to TAR, brought it up, and made everything work. I gave it the three different network configurations to talk to the three different domains, and then I turn it over to the guys, and they do what they got to do with it.
What is most valuable?
The best part about it is that it doesn't stop if something is missing during the installation. It looks for it on its own. I don't have to be there to do it physically.
For how long have I used the solution?
I've been using Layer7 API Management for about three months.
What do I think about the stability of the solution?
Layer7 API Management appears to be stable. No one has called me to say that it's not working.
What do I think about the scalability of the solution?
Layer7 API Management is a scalable solution.
How was the initial setup?
The initial setup wasn't that hard. You got all the Postgres and all those other little add-ons. It makes sure you've got this installed and that installed. There are prerequisites for what it needs before it gets up and running, but that's a piece of cake.
It all depends on how good your developers are. I know Nutanix and VMware. If you want to do a quick setup with VMware, they have everything preloaded, everything comes in one package, and everything needed for your application to work is already loaded into the bundle.
With SolarWinds, everything is configured for their SolarWinds app, and it's like having a Windows disc with the little features you can add. It's like, if you install the software for Windows or some of these other applications, you can break it down to where you can add in features as needed.
What other advice do I have?
I'd rate it an eight out of 10, no solution is perfect.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Layer7 API Management
March 2026
Learn what your peers think about Layer7 API Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,328 professionals have used our research since 2012.
Business development manager at Sec4you
A visual user interface to instantly create APIs
Pros and Cons
- "The mobile access gateway (MAG) is tremendous."
- "They need a multifactor authentication solution for the API layer and the other layers, as well."
What is our primary use case?
We use Layer7 API Management for digital banking: for signing, validation, transactions, etc.
We are a partner, so there are roughly 40 people inside my company working with Layer7.
What is most valuable?
The mobile access gateway (MAG) is tremendous.
What needs improvement?
Its ID authentication is a little outdated. I think they should start using face ID.
They need a multifactor authentication solution for the API layer and the other layers, as well. Today, we don't have face recognition for the gateway. We don't have palm recognition either. This would add a needed additional security layer.
For how long have I used the solution?
I have been using this solution for roughly two to three years.
What do I think about the stability of the solution?
This solution is very stable. Once you have the other patches applied it's really stable.
What do I think about the scalability of the solution?
Layer7 API Management is very scalable.
How are customer service and technical support?
Overall, I would give their technical support a rating of six. It was better before Broadcom acquired it from CA. If they improved their response time, I would give the technical support a higher rating.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We have implemented this solution for three banks. One bank took three months and another took six months to fully implement due to an additional security layer.
It really depends on the size of the bank and the number of transactions that you have to validate, the board members, and the customer flows within the bank.
What other advice do I have?
If you wish to implement Layer7 API Management, it is paramount that you understand, first, what you need.
Most of the time, the customer doesn't understand the power of APIs and how they should be managed inside an organization. If your customer doesn't have a plan, it doesn't matter what solution they use — nothing will work.
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CEO at Next Generation Technocom Pvt Ltd
A good solution for microservices and APIs, but its price is high
Pros and Cons
- "We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features."
- "The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high. From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement."
What is our primary use case?
We had a test version, which was more of an on-prem version, and we also had some on the Docker for a live API creator.
We are a security service company, and we provide a lot of solutions in that space. We were just trying to have a frictionless authentication product, so we were working on that. We were looking for a Gateway that can serve in an API, and we've already got an open-source solution.
What is most valuable?
We loved the portal part the most, which had monetization and showed how people were using the stuff. It is a good product as a whole and has a lot of microservices and granular features.
What needs improvement?
The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high.
From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement.
For how long have I used the solution?
We have been using this solution for four to five years.
How are customer service and technical support?
Technical support was okay. We were getting good support. We had access to the portal, and the support was good enough.
How was the initial setup?
It was a little complex initially. We struggled a bit initially to understand this solution, but later on, it was okay. I do not exactly remember the issues, but initially, our team was facing a lot of problems in terms of virtualization.
What's my experience with pricing, setup cost, and licensing?
It was very high at that time. We are a Broadcom CA partner, and we got it only for testing purposes. We didn't pay anything for it.
What other advice do I have?
I would recommend this solution to others. This is one of the good solutions for microservices and APIs and for people who need to go the digital way. There are a lot of other solutions that are coming into the market, and the infrastructure landscape is changing.
I would rate Layer7 API Management a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Automation Engineer at a computer software company with 10,001+ employees
Stable, straightforward to set up, and has centralized management
Pros and Cons
- "It is helpful to have a central API that is hosted and managed."
- "If they had different levels of support available then it would be easier to justify the costs."
What is our primary use case?
This product is used to expose some internal APIs to help us automate different activities.
How has it helped my organization?
What is most valuable?
It is helpful to have a central API that is hosted and managed. It reduces costs and customers, suppliers, and vendors receive a uniform interface.
What needs improvement?
The license model and the cost of licensing can be improved. Especially given that we are in a stable operational mode.
For how long have I used the solution?
We have been using Layer7 API Management for five or six years, and we have been actively using it this year.
What do I think about the stability of the solution?
It has been working quite well for a long time.
What do I think about the scalability of the solution?
It's been working for us, from a scalability perspective. It's implemented within a central group, so there are just a couple of roles that run it. The APIs we host are stable.
How are customer service and technical support?
We are in a stable maintenance mode, so we haven't had to engage customer service/technical support for some time.
Which solution did I use previously and why did I switch?
We did not use another similar solution prior to this one.
How was the initial setup?
It's a complex product, but I would say that the initial setup is straightforward.
What about the implementation team?
Our in-house team handled the deployment.
We have a handful of IT admins and app admins who specialize in maintaining Layer 7
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
It is a pricey product, although priced to the market.
Which other solutions did I evaluate?
What other advice do I have?
Overall, this is a good product. It's been stable and working for us, and our main difficultly is people calling out the price point on it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technology Analyst at Infosys Technologies Ltd
Gives us insight to the original view and tells us how much data there is
Pros and Cons
- "This improved our organization, because it gives the management data to discuss for the next course of action and it suggests what to work on, as the next thing."
- "From the last version, they have added more dashboard support, but there is still a lot they need to improve. In terms of monitoring, it's almost all covered. The interface can be improved, though."
What is our primary use case?
We've been using it to program intermittently. There's a problem with one version, which saves pretty slowly. Now it's good. Then we found that this is cheaper. The advantages include the coding, as well as getting emails and alerts from them.
How has it helped my organization?
I mostly used it when working in the banking sector. There are many bank connections going on every day, especially during the holiday season, which can be kind of tough. We need to straighten the books, which can include how much money came in, how much money was lost, etc. If the information is not there, there will be a problem. We needed a program to keep track of the data.
This solution gives us an insight to the original view. It tells us how much data is there and it provides manuals to use it. So the technician office is there and it gives us some data. For the moment, we can change anything in the software, like enlarging it for example.
It improved our organization because it gives the management data to discuss for the next course of action and it suggests what to work on, as the next thing.
I published APIs in the CA environment also. That's very good. I haven't done it in my workspace on a personal level, but it's a good thing. I have already published APIs with other solutions, but there is a bit of a difference and that is good for CA. CA is better than Apigee because CA allows you to make changes and is a little generous in terms of where to go with the project. It's good.
It's very good at supporting a large number of APIs or transactions. The transport of APIs is needed. Everything in CA is very easy for developers, because when a developer logs he can view it right away. With other systems, it isn't as easy. I like this. It's going up in the market.
What is most valuable?
I think it's very valuable because of the support desk in one application. It protects us well. That is very important.
In terms of security, it's mostly been enough until now. I had used them in my local work. I was playing with them and saw that they support everything. It's almost all covered so far.
What needs improvement?
From the last version, they have added more dashboard support, but there is still a lot they need to improve. The thing is, on the chart you can set it to forty seconds or one minute. That's fine, but if you hold any request it should be clear on the graph. For instance, on the dashboard of the graph it should be written around it. It should say, this is the response time here, etc. In terms of monitoring, it's almost all covered. The interface can be improved, though.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
It's really stable. That I can assure you. That is the one thing which I have to fight for with my managers because they ask why we should not move to a different solution. They said another solution is more stable. I told them that they are looking at the market analysis. We should test it ourselves. It's a really major banking project that we're working on.
What do I think about the scalability of the solution?
Scalability is really good because it's very easy to create new users. It's really good.
There are 43 people using CA. We will use CA to its maximum capacity. It has become very popular in my office.
How are customer service and technical support?
I never needed to use their technical support. If you need it, you could chat with the online support team. That's it.
Which solution did I use previously and why did I switch?
We used Apigee and API Connect. I found that CA is more stable than the others. When you are deploying code, you also need the previous versions. With CA I can track all the changes. It's more stable and reliable.
How was the initial setup?
The initial setup is simple. If you are a novice it could be complex, but if you are good at working with computers it should be very simple. It takes about seven or eight minutes, including configuration.
All we have to do is consider our code and environment for the applications. For instance, what things are going to happen.
We used three people for deployment. One is project development guy that we might move because development is getting smooth nowadays.
We currently have 18 people, of which seven are developers and three are in management. So there are eight people in back-end maintenance.
What was our ROI?
You can imagine that we are in a gem mine. It costs money to supply the equipment and then we can get 45 gems. It's difficult to know the ROI until you get the gems out.
What other advice do I have?
I would say implement it. If you are new to APIs and things, you won't understand it, but if you have some experience it will be okay.
I would rate this as eight of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultor de segurança at a tech company with 1-10 employees
Information Security Features Allow Our Developers to Focus on Just Writing the Support Code
Pros and Cons
- "I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs."
- "One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it."
What is our primary use case?
In my company, we use CA API Management for banks in the financial markets. Our primary use case is for the basic protection of the APIs. We also use the authentication feature.
How has it helped my organization?
One of the main ways that CA API Management has improved our company is that we do not require a lot of people to work in developing new security code when they are programming for the APIs. They leave all the responsibility to CA API Management.
In this manner, our developers can focus on just writing the code and on important business.
What is most valuable?
I work for an information security company. CA API Management is capable of using tokens for authorization to manage access control for the APIs.
What needs improvement?
One improvement for CA API Management would be better integration with the web access console. Better integration of the web access console would be great.
One specific feature that we need is the ability to authenticate directly to the server with API data. It's not complex nowadays. This is a feature that we need and CA doesn't have it.
CA API Management can't do the same authentication functionality with the APIs as the other competitive products in the marketplace.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability of CA API Management is very good. We have very little problems with the solution. Just once, there were a couple of days that became filled up with logs of reporting information. Overall, CA API Management is certainly stable.
What do I think about the scalability of the solution?
We don't have any problems with scalability. We have only a few customers that have deployed it. We only use it for a total of 4 clients. We don't use it in all of our projects. We work with other technology.
Our final customer maintains the CA API Management installation and only needs our contractors to make other new improvements.
How are customer service and technical support?
Technical support is okay. We have opened some cases and all of them were quickly solved.
Which solution did I use previously and why did I switch?
This was the first tool that we used for API Management.
How was the initial setup?
The initial setup is good. For our requirements, it fits our appliances.
The initial deployment of the software was two hours, i.e. to have the API data up and running.
What about the implementation team?
We are a reseller company that makes the final setup for our customers. We always do the final installation for our clients.
What's my experience with pricing, setup cost, and licensing?
Our CA API Management license is for five years with no additional cost other than the standard licensing fees.
Which other solutions did I evaluate?
Nowadays, we are looking at IBM solutions because other customers required it of us.
What other advice do I have?
CA API Management is very helpful. I would rate the product an 8 out of 10. In my opinion, the features are all very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a tech vendor with 501-1,000 employees
APIs can be developed to provide security and we can show everything in a single pane of glass
Pros and Cons
- "As an organization grow, you can use CA API Management for authentication purposes through the CA API Gateway. It allows for multiple identity providers with different Active Directories."
- "They need a workflow for the API Developer Portal, where the process only allows requests to go to the correct person."
What is our primary use case?
Previously, we don't have a security for our web or mobile applications. In a scenario where I have an application that gives APIs to everyone in the world, they can directly access that particular application. However, this allows for different types of attacks on that particular application too. This becomes a problem if a number of users access it, whether they are valid or invalid users, they will see performance issues. If a number of attacks are happening on a particular application, it goes down. So, from a security perspective, CA API Management acts like a reserve proxy.
It makes the end user feel like it is a real system. It does not show the back-end and what the API tool does. CA API management will not let people know that there is an original server running behind the tool. That is the security point of it.
For use cases, there are databases that some people have to query on. With the help of CA API Management tool, we can give APIs to the end user, and with the help of those APIs, they can access the data instead of the database.
How has it helped my organization?
APIs can be developed to provide security. We can show them in one single pane of glass, such as the CA API Management API Developer Portal. It is there that we can provide the monetization for their APIs and what is happening on third-party applications, like Paytm or BookMyShow.
Customers go to the portal and register there. It is there that they chose their APIs from a list. Based on the registration of the APIs, the customer will be charged.
Our customers will purchase these APIs and give to their application users. The functionality provided by the CA API Management tool is about the work framework, and the API Gateway also provides work functionalities. In the API Gateway, there are features called Solution Kits. These provides work protocol functionalities and the framework.
In order to develop an API, we'll face so many problems:
- What method we should use?
- What is the data it should return?
- If I give this API data to the browser, how will it be processed?
There are so many problems from the perspective of designing an API. However, the CA API Management tool, along with the CA API Gateway, eliminate all our issues.
As an organization grow, you can use CA API Management for authentication purposes through the CA API Gateway. It allows for multiple identity providers with different Active Directories.
What is most valuable?
It takes an existing service, like JSON or SOAP, and converts it for use on the application (e.g., REST services).
From a security point of view, there are different types of attacks: cross-origin resource sharing, SQL injection, shell scripting, and code injection. These type of attacks can be eliminated with the help of this tool because they are built-in with rules. If I drag and drop one rule called cross-origin resource sharing to the website I want to allow it on, only that website can contact CA API Management regarding this assertion.
For an OAuth perspective, the application needs to be registered at my API Gateway. Once the application is registered, every time a user requests access to my API Gateway, I have to capture whether it is a valid application or not. Once it is getting validated, only then will it show them the access page for the login page to the application.
What needs improvement?
Based on the method an API, we need to be able to access that particular API.
They need a workflow for the API Developer Portal, where the process only allows requests to go to the correct person.
The CA Mobile API Gateway (MAG) for mobiles has too much latency.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
If an entire cluster fails, we have disaster recovery with this solution. It provides an exact replica.
Because it contains Java, the heap memory needs to be cleaned constantly or problems will occur.
For day-to-day maintenance, two people are enough staff, e.g., checking the logs.
What do I think about the scalability of the solution?
CA API Management is okay when it comes to supporting a large number of APIs or large number of transactions. It has high availability. With the help of a load balancer, we distribute the load among all the API Gateways. In this way, we provide high-availability for all the API Gateways.
We have scaled the product out to different countries, like China and Australia.
Which solution did I use previously and why did I switch?
Previously, there was only SOAP services. When you are making an API call with SOAP services, It has a lot of impact on the application by taking too much of the bandwidth.
Now, all the users are filling our their forms in the back-end with form data into JSON, and sending the information to the REST services.
People want the REST services. There are already existing applications which are running on the SOAP services. Rather than losing their businesses, with the help of CA API management, they can have both their REST and SOAP services in the back-end.
How was the initial setup?
The initial setup is straightforward, like creating and deploying an API. Everything happens in one single loop.
If you install the CA API gateway, it takes about 15 minutes, as it is available in OVA format. If you go with the OVA format, you don't need to do much configuration. Then, it comes up in an internal MySQL database.
The API Developer Portal takes easily an hour to set up.
What about the implementation team?
When we introduce the solution to a new organization, it's not a complicated process. If we describe to them how an API can reduce work in their regular life, then they can easily understand that. When we give this to the customers, they become happy.
We use two people for deployments.
What's my experience with pricing, setup cost, and licensing?
CA API Management has a licensing path. If you want more features, it requires more licenses and more installation time.
Which other solutions did I evaluate?
Compared to other tools, like Apigee, this is the best tool that I have used.
What other advice do I have?
This product is available on-premise, in the cloud, and Docker.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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Updated: March 2026
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