Maintech Desktop Outsourcing Services, a multi-platform support from a single trusted source, designed to support multi-platform, high-demand operations, Maintech's Desktop Support Services (DSS) offers on-site support to maintain and/or configure your company's hardware, Windows operating systems, applications, asset management and network devices. Desktop Services Highlights: 24 x 7 x 365 Service Desk; IT environment cost reduction & operational streamlining; Complete IT life cycle support including procurement, operations & systems replacement/retirement; Onsite Break/Fix hardware management; Microsoft System Center and/or client tool capabilities; Coordination of technology refresh programs with OEMs/VARs/Distributors; Fully-tracked asset management tracked from procurement to disposal; Technology management from installation to refresh and upgrade; Configuration management, including security, storage & performance; and Windows patch management, Windows software distribution & Incident Management.