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reviewer892860 - PeerSpot reviewer
System Administrator at a tech services company with 51-200 employees
Real User
Provides a level of confidence that no malware will infiltrate the system
Pros and Cons
  • "Being able to carry out a full scan on your system."
  • "Notifications are lacking."

What is our primary use case?

The primary use case of the solution is something I'm using myself, on my own computer. It sits in the background, works very well and does what you expect it to do. I'm using the free version at the moment but I'm considering getting the premium version because it's a pretty good product. My working environment is Windows, but my own personal preference is Mac, a Mac OS which I own. I have the solution on 24/7. 

What is most valuable?

The most valuable feature is the scan feature. Being able to carry out a full scan on your system is a great feature, it gives you a certain level of confidence that everything's okay. 

What needs improvement?

If the company was going to do something, it would be great if they could open up the free version to an app blocker that would block malicious applications. I don't think they would do that because they need to make money but it's what I would suggest they do. There's no indication on the system as to when the software is doing a scan.

Additional features they could include would be notifications. The solution doesn't let you know that it's scanning the system, it's all done in the background and it might be helpful if a little icon popped up and said, I'm just running a scan for you.

For how long have I used the solution?

I've been using Malwarebytes for two years. 

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January 2025
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What do I think about the stability of the solution?

The stability has been great. I've had it for about 18 months and nothing has gone wrong yet.  

What do I think about the scalability of the solution?

In terms of scalability, whether it would be something that I would extend to an entire office full of Macs, or a whole company that was running Macs, I'm not sure. I would imagine on the basis that it doesn't have a particularly big memory or CPU footprint, that it would be ideal for scalability. You would only install it on one machine at a time, not on a server. It would be on the user's system. 

How was the initial setup?

I did the setup myself, it was very simple. I think it took maybe five minutes. 

Which other solutions did I evaluate?

I didn't specifically evaluate other options but I did go through a decision analysis process to figure out the best option for me. I listed what I wanted from the software and then rated all the alternatives against my requirements. It was a checklist and the solutions that didn't pass got kicked out. That's how I ended up with Malwarebytes. It was about functionality. 

What other advice do I have?

The product is a client on my system at the moment. I think it gets a lot of its information, its virus signatures, things like that, from a cloud service. I can see that it takes a second to download new virus signatures and things. It's obviously getting its information from their website, so the real intelligence is based remotely.

I would very highly recommend this product and would rate it an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Oficer at EFC Zambia
Real User
A basic use solution that relies heavily on high bandwidth availability for cloud-based users
Pros and Cons
  • "The central management of devices from different sites is a very good feature; this has made them much easier to manage."
  • "It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."

What is our primary use case?

Our primary use of the solution is for malware protection.

What is most valuable?

The central management of devices from different sites is a very good feature; this has made them much easier to manage.

What needs improvement?

It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues.

For how long have I used the solution?

We have been using the solution for around four years.

What do I think about the stability of the solution?

We have found this solution to be stable for day-to-day use.

What do I think about the scalability of the solution?

We found the solution to be scalable. However, our increased usage caused performance issues, and required a lot of updates to be installed.

How are customer service and support?

The technical support could be improved; we find we have to make several requests before an issue is looked into.

How would you rate customer service and support?

Neutral

What about the implementation team?

Implementation of the solution was carried out by the vendor, via the cloud.

What's my experience with pricing, setup cost, and licensing?

We found that on-premises deployment of this solution requires a more expensive license than cloud-based deployment.

What other advice do I have?

I would recommend organizations in areas with low bandwidth to consider using the on-premises version of this solution. This will help avoid delays in updates via the cloud, as that depends on high internet speeds being available.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Malwarebytes
January 2025
Learn what your peers think about Malwarebytes. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
ITCompli570f - PeerSpot reviewer
IT Compliance Consultant at a tech company
Consultant
The product is good at keeping threats out
Pros and Cons
  • "We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
  • "Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."

What is our primary use case?

It is an endpoint antivirus.

We are using the most current version of the product.

Our company does security audits, so we are pretty secure.

How has it helped my organization?

We don't have to spend any time remediating bad things happening: Not viruses nor ransomware.

We are not spending time fixing anything, so worker productivity is enhanced.

What is most valuable?

We haven't had any problems with threats. The product is good at keeping threats out.

What needs improvement?

I would like to see it protect itself a little better from other people's updates.

Every once in a while, the product gets clobbered. It's not just one thing. So, it could be a Microsoft update or a Kaspersky update. It could be another update from some other application, then you just have to reload it. This doesn't happen that often. It happens around three or four times a year.

What do I think about the stability of the solution?

It's pretty stable, but every once in a while, it gets clobbered by updates from other places. I don't think this should happen.

What do I think about the scalability of the solution?

We are a small company, so it is scalable for us.

How are customer service and technical support?

The technical support is good. 

I really haven't received any good answers about what happens when the product gets disconnected. I have had to reinstall it, but I never received an answer to this issue. So, I went to their website and put in a question. However, the solution is working

Which solution did I use previously and why did I switch?

I did not use a previous solution. I have been using this solution for quite awhile.

How was the initial setup?

The initial setup was straightforward. I just downloaded it, then it did everything itself. Once it was on my desktop, it was working.

What about the implementation team?

We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

Yearly, it is around $50 per client.

Which other solutions did I evaluate?

I am also using Kaspersky for endpoint antivirus protection.

What other advice do I have?

This is a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chong Kah Wooi - PeerSpot reviewer
Technical Manager at Ipenet Solutions
Reseller
Secure, user-friendly, quite easy to set up, and able to prevent ransomware
Pros and Cons
  • "The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up."
  • "They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. It should also provide better protection because we have a new version of the malware."

What is our primary use case?

I am using it to prevent ransomware and malware. I am also using EDR, which means if the data is attacked, I'll be able to recover my data, that is, roll back the data and go to the pre-attack state.

What is most valuable?

The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up.

What needs improvement?

They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. 

It should also provide better protection because we have a new version of the malware. 

For how long have I used the solution?

I have been using Malwarebytes for two years. 

What do I think about the stability of the solution?

I don't have any problems so far. I maintain it myself. 

I don't really use it on a daily basis. Because it's a power version, so normally, after I install it on a laptop or desktop, I just check the reports once in a week or month. 

What do I think about the scalability of the solution?

It is quite easy to scale because it's a power version. Currently, we have 25 users. 

How are customer service and technical support?

I've made some contact with support. I didn't have much need for support.

Which solution did I use previously and why did I switch?

My previous endpoint protection couldn't prevent ransomware. One of my users had a ransomware attack. After I installed Malwarebytes, until now, it is good. It provides more security than the previous one.

How was the initial setup?

It has an easy setup. It was quite straightforward and user friendly.

What about the implementation team?

I handled the deployment on my own. It took me one to two hours. 

What's my experience with pricing, setup cost, and licensing?

It is expensive. 

What other advice do I have?

I would recommend Malwarebytes because it's quite secure and able to prevent ransomware.  It has a good reputation.

I would rate Malwarebytes an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1265718 - PeerSpot reviewer
Founder at a tech services company with 1-10 employees
Real User
Stops all ransomware attacks and is easy to manage
Pros and Cons
  • "The solution has a good management interface."
  • "Overall, I haven't found any ways the solution lacks in features or usability."

What is our primary use case?

One of our clients right now is using Malwarebytes for their endpoint security, and they were part of a security assessment we ran. This organization was hit by ransomware and therefore getting a solution specifically that addressed ransomware was of primary importance.

How has it helped my organization?

The solution was successfully deployed and so far has been able to stop all ransomware attacks, which has been extremely beneficial to the organization. The IT manager is also able to manage the solution easily. Our observation is that the company is getting the updates as it should be and it's functioning successfully.

What is most valuable?

The solution has a good management interface. 

The fact that we are able to successfully deploy it on all the endpoints and the client has not had any recurrence of a ransomware event has been very good. It means that it's doing what it's supposed to do.

What needs improvement?

Overall, I haven't found any ways the solution lacks in features or usability.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

Our impression is that the solution has a good reputation for stability and is a good choice. Sophos is our number one partner, however, we find that working with Malwarebytes is also fine. We would have no objections to somebody making the choice to use it.

What do I think about the scalability of the solution?

The solution scales up just fine, especially for mid-tier organizations.

How are customer service and technical support?

I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.

How was the initial setup?

The initial setup was not too complicated. It deployed easily. I don't think there were any difficulties around implementation. The client actually did it before we were involved with them, so it must not have been too difficult.

The organization wasn't large, so the deployment only took about two to three days. It wasn't too lengthy. It went pretty quickly.

In terms of maintenance, one person can handle the job easily.

What's my experience with pricing, setup cost, and licensing?

In terms of licensing, the solution is certainly comparable to other choices. I would say they're comparable to Sophos or Symantec among others. They'd be very close to each other price-wise. I don't think they're cheaper; I believe they're at a similar price point.

I'm not really totally familiar with all of their licensing choices, so I'm not sure if there are costs over and above the standard licensing fees.

What other advice do I have?

We've never resold Malwarebytes. We've just worked with customers that had already begun using it.

This is one of the best solutions for ransomware.

It deploys as one would expect, and it manages as one would hope. 

It's perfectly fine for small to mid-tier organizations and I would say that it works as advertised.

I'd give them an eight out of ten. Sophos Intercept X is probably technologically more rigorous and it has some technical advantages for Sophos users in that that it can integrate with the firewalls and have incident response capabilities. However, Malwarebytes is perfectly fine on its own. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
PeerSpot user
Works at COLUMBIA STATE COMMUNITY COLLEGE
Real User
Good customizability, but with too many false positives it needs more built-in exclusions
Pros and Cons
  • "The most valuable feature is its ability to customize for different groups."
  • "We experience a lot of false positives."

What is our primary use case?

We use this solution for the detection and elimination of malware.

How has it helped my organization?

Not sure it has improved, but malware is on the decline.

What is most valuable?

The most valuable feature is its ability to customize for different groups.

What needs improvement?

We experience a lot of false positives. I would be helpful to have more built-in exclusions.

For how long have I used the solution?

Five months.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2326089 - PeerSpot reviewer
Retired at a government with 51-200 employees
Real User
Top 5
Scans very well

What is our primary use case?

We use the solution for scanning malware.

What is most valuable?

The solution scans very well.

What needs improvement?

The UI could be more user-friendly.

For how long have I used the solution?

I have been using Malwarebytes for three years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

How was the initial setup?

The initial setup is straightforward. It took probably about 10-15 minutes to complete.

What other advice do I have?

Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Tech at a non-tech company with 201-500 employees
Real User
It gets the job done, and they are consistently updating it monthly
Pros and Cons
  • "It gets the job done, and they are consistently updating it monthly."
  • "They should make it faster, less taxing on the processor."

What is our primary use case?

We use it to protect the organization's cybersecurity posture.

How has it helped my organization?

It gets the job done, and they are consistently updating it monthly.

What needs improvement?

They should make it faster, less taxing on the processor.

Which other solutions did I evaluate?

It is the best solution out there currently.

What other advice do I have?

I would rate the product as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Malwarebytes Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Malwarebytes Report and get advice and tips from experienced pros sharing their opinions.