My company uses McAfee Total Protection for Data Loss Prevention for data protection.
Network Security & Data Management Admin at Digitaltrack
A tool requiring an easy setup phase that needs to consider providing automatic classification capabilities to its users
Pros and Cons
- "The initial setup process was easy."
- "The product fails to offer automatic classification capabilities to its users."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are that it is a single agent and single management.
What needs improvement?
The product fails to offer automatic classification capabilities to its users. The tool should offer automatic classification in future releases.
For how long have I used the solution?
I have been using McAfee Total Protection for Data Loss Prevention for around ten years. My team uses the product.
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McAfee Total Protection for Data Loss Prevention
October 2024
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What do I think about the stability of the solution?
In the latest version of the solution, we have faced some issues, as per the feedback from my team. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight to eight and a half out of ten.
How was the initial setup?
The initial setup process was easy.
The solution is deployed on the cloud and on-premises.
What other advice do I have?
Around 10 to 15 engineers are involved in the maintenance phase of the solution.
Since the tool doesn't offer automatic classification, I rate the overall solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
AIX System Administrator at HBTF
Provides good protection features and security; lacks GDPR regulations to enhance security
Pros and Cons
- "Offers some good protection features."
- "Lacks GDPR regulations to enhance security."
What is our primary use case?
I work in a banking environment and we use this solution for security. We are end users and I'm a system administrator.
What is most valuable?
There are some good protection features here such as prohibiting people from taking screenshots or taking data that is copied on their external devices. It's easy to use, provides good security and has many valuable features.
What needs improvement?
It was a struggle prohibiting email content from being sent outside the company. We have some restrictions and obligations from the Central Bank of Jordan and the corporate and ISO and PCITS list. That was a problem for us. I'd like to see GDPR regulations included in this solution as it would enhance the security of the DLP for protecting data.
For how long have I used the solution?
I've been using this solution for about 18 months.
What do I think about the scalability of the solution?
The solution is scalable, but you need to plan ahead and identify your scope very well, including the asset management and asset values. Without that, DLP won't work properly.
How was the initial setup?
With some initial supervision, the initial setup is straightforward.
What other advice do I have?
I recommend this product and rate it seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
McAfee Total Protection for Data Loss Prevention
October 2024
Learn what your peers think about McAfee Total Protection for Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
IT consultant at a insurance company with 501-1,000 employees
Provides good protection for our data
What is our primary use case?
We use the solution for data.
What is most valuable?
The solution is simple with simple settings. It provides good protection for our data.
What needs improvement?
The product’s pricing could be cheaper.
For how long have I used the solution?
I have been using McAfee Total Protection for Data Loss Prevention for five years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is easy to scale.
Around 3000 users are using the solution.
I rate the solution’s scalability a nine out of ten.
How was the initial setup?
The initial setup is simple and quick, but the configuration is complex. We have to put documents and other pieces which cannot be sent to an outside company.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Engineer at Trends and Technologies, Inc
Straightforward to configure and affordable but needs better partial matching
Pros and Cons
- "The pricing of the product is excellent. It's very affordable."
- "In my experience, it's not really user-friendly for me, in terms of how I navigate with the ePolicy Orchestrator. They need to upgrade their management console."
What is most valuable?
The beauty of McAfee Data Loss Prevention is, for one, it's in a single management product for all other McAfee solutions. It's also a single-agent platform. That's one really unique aspect of Data Loss Prevention.
The configuration of McAfee is also pretty straightforward.
On the data loss prevention side, it's pretty straightforward. It's capable of doing the basic tasks such as basic data loss prevention capabilities that any DLP can do.
With respect to its capability of being able to block, being able to provide responses and justification, and the management of the DLP in itself, it is pretty straightforward.
One thing that I like about McAfee is the Tamper Protection and the help desk feature. Symantec also has that, however, the help desk feature from McAfee is more user-friendly but also it's more strict and more secure, as compared to the one in Symantec.
The pricing of the product is excellent. It's very affordable.
What needs improvement?
In my experience, it's not really user-friendly for me, in terms of how I navigate with the ePolicy Orchestrator. They need to upgrade their management console.
You can't navigate McAfee without going through all of the administration and product guides. You have to read everything first before you navigate it. That's how it was for me, at least, in my experience. However, in my colleague's case, that didn't happen and I don't know why I can't just navigate the McAfee management console without reading first the administrator or product guide. What's really tedious about reading those things is that the documents are separate. The product guide and the administrator guide for the DLP solution are quite different from the administrator guide and product guide of the ePolicy Orchestrator.
They need to improve more with partial matching and exact data matching. The partial matching and the exact data matching are features of Symantec. There, it's pretty sophisticated. If McAfee wants to catch up with that, they have to upgrade their partial matching capabilities.
We also had a client who wanted to have at least three, two to three, set of conditions on a single policy or on a single rule, to have that kind of combination. For example, a combination of a serial number from a device, from a removable device, plus a user and a computer or the hosting or the workstation. That's three combinations. User, computer, and removable device. What they wanted is to have the three pieces of that combination in a single rule, however, we were not able to do that as McAfee conditional statements are only limited to two. That's something that they need also to improve. They need to make it more flexible.
For how long have I used the solution?
I've used McAfee for three years at this point. It's been a while.
How are customer service and technical support?
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be helpful and responsive.
Which solution did I use previously and why did I switch?
I also work with Symantec. It's a bit more expensive, and I find McAfee offers a few better, more advanced features.
What's my experience with pricing, setup cost, and licensing?
This is one of the least expensive solutions on the market right now. It's even less expensive than Symantec.
What other advice do I have?
I'm using the latest version of the solution at this time.
The clients I work with are mostly enterprise-level businesses.
I'd rate the solution at a seven out of ten. For the most part, I have been pleased with its capabilities, however, there are some improvements that could be made.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Management Executive at a security firm with 11-50 employees
Good compliance management but the support is lacking and the effectiveness needs to be improved
Pros and Cons
- "You can manage your compliance in line with legislation such as GDPR and POPIA."
- "Our client is not very happy with the lack of support, the skills, and the effectiveness of the tool."
What is our primary use case?
We are a consulting house for various clients. We provide consultancy to our clients in terms of which product they should use based on their requirements and environment.
Our clients use this solution for DLP. They are using it for the basis of endpoint protection, prevention of malware infection, detection, and management of the endpoint.
The client has not fully utilized the DLP because they have not done the data classification well enough to actually get the full value of the DLP solution.
What is most valuable?
If a DLP is implemented correctly, the value is that you can address the human error issues. You can manage your compliance in line with legislation such as GDPR and POPIA.
The value proposition is great if it is implemented correctly.
What needs improvement?
If you do not have a team that is supporting your DLP implementation, there may be a challenge, which is a concern.
The support in South Africa should have more knowledgeable and professional McAfee resources.
Our client is not very happy with the lack of support, the skills, and the effectiveness of the tool.
For how long have I used the solution?
Our client has been using McAfee Total Protection for Data Loss Prevention for three years.
What do I think about the stability of the solution?
It works and is stable if it is implemented correctly.
What do I think about the scalability of the solution?
It is a scalable solution. We have two customers who are using it and one who will be moving onto another solution. They are considering Cynet or CrowStrike.
How are customer service and technical support?
The support in South Africa could be much better.
Which solution did I use previously and why did I switch?
I was the chief information security officer at one of the largest banks in Africa. I have used all of the products including McAfee DLP, McAfee Endpoint, and Forcepoint DLP as well.
How was the initial setup?
I wasn't involved in the implementation for this client in particular.
My experience with McAfee from a vendor perspective is if you have the right skills, it can be deployed quite easily. The only challenge is it uses a lot of hardware.
The time it takes for deployment depends on the variety of clients. Some clients have 1,000 users, so it's quite easy.
The actual deployment before rollout to all of your users is not long. It takes approximately two weeks.
The number of people required to maintain this solution depends on the scale of the project, the customer itself, and the number of users. There is a lot of awareness that needs to go into DLP and Endpoint DLP to train the user.
What about the implementation team?
We utilized specialists to implement it for us because we are not a vendor.
We are vendor agnostic. We advise our clients, and then we get professional people like McAfee Professional Service to install it. We wouldn't get involved in it.
We use integrators.
What's my experience with pricing, setup cost, and licensing?
If the client purchases the entire suite of McAfee Endpoint, the license is included.
Which other solutions did I evaluate?
We evaluated Cynet and CrowdStrike in comparison to McAfee. Our client wants to find an alternative to McAfee Endpoint Security.
What other advice do I have?
We are purely consultants. We do not get involved primarily with the implementation.
What we do is advise clients. For example, we are doing a lot of work for Coca-Cola and we advise them on how to configure.
It doesn't matter whether you're using Defender, or whether you are using MCAS as a cloud solution, we help you configure according to the standard that is applicable, whether it's a legislative standard or an internal policy.
We ensure that the necessary implementation and configuration settings are aligned. Then we give it back to the technical integrators to implement according to the standard that we have set. That is the level of involvement we have. We don't do the implementation, but we advise on how the implementation should be done in line with the internal policy or the legislation.
I would not recommend this solution to others. I think there are better products available at the moment.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Reliable and easy to maintain, but does not have a good user interface
Pros and Cons
- "It can scale."
- "McAfee needs to clarify its rules."
What is our primary use case?
We primarily used the solution for data loss prevention.
It is for national identity purposes, for our management, office management of mail, for sending office documents, and for monitoring bad behavior via email or writing.
What is most valuable?
The solution is stable and reliable.
It can scale.
The product is very easy to maintain.
What needs improvement?
The product is difficult to use.
I don't like the McAfee product and have had a negative user experience.
They really need to simplify their offering. The interface is not so good.
McAfee needs to clarify its rules.
If you don't know what you are doing, scaling can be challenging.
For how long have I used the solution?
I used the solution for four months.
What do I think about the stability of the solution?
We never had a complaint from IT. The solution seemed to have been stable.
What do I think about the scalability of the solution?
We had 150 people using the solution.
If you know what you are doing, it's scalable. That said, if you use the interface and you are not a qualified person for that, it gets complicated.
How are customer service and support?
We did not directly reach out to McAfee, the corporation, in terms of support. We can get help from their partners. If we have questions, we'll ask the partner, not McAfee directly.
Which solution did I use previously and why did I switch?
We've moved from McAfee products as we changed our environment, and we focus mostly on Microsoft now.
I now prefer Microsoft. If you had asked me nearly eight months ago, I would have said I hate Microsoft. While I'm still not a huge fan, I appreciate the scalability and visibility. It's a native environment of Windows 10, Windows 8.1 servers, and Android and iPhones. The price is very low as well for CRM and ERP solutions. Now, there is no need to buy any antivirus for the ERP solution if you've got licenses, of course, from Microsoft.
How was the initial setup?
The solution was already pre-installed in an on-premises environment by the time I arrived. I wasn't a part of the initial implementation.
The maintenance is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the exact pricing is.
What other advice do I have?
We were using the latest version of the solution.
I'd warn new users to prepare for the interface, which is not user-friendly.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager Technical Support at Syscon
Enables customization of file types and customization for different scenarios
Pros and Cons
- "Enables customization of file types and for different scenarios."
- "The UI needs to be simplified."
What is our primary use case?
Our main use case of this DLP solution is for endpoint protection of data breaching. Systems have to be protected both internally and externally. Our company offers multiple solutions for endpoint security, network security, data loss prevention and firewalls. We are a service provider and a partner of McAfee. Here in Pakistan, very few companies take data loss prevention seriously. We work with the financial sector and they all need that level of security. I'm an assistant manager of technical support.
What is most valuable?
Of course the data loss prevention is the most valuable feature. The solution also enables us to customize in that space and that's why I prefer this product. We can add different file types, and different scenarios or implement McAfee DLP on-site for our customers. The solution fulfills the vast majority of our customers' needs. This is a sharp and intuitive solution.
What needs improvement?
For our new engineers, it is difficult to understand the McAfee DLP interface, or configure it in the deployment scenario. The UI needs to be simplified.
For how long have I used the solution?
I've been using this solution for six years.
What do I think about the stability of the solution?
McAfee DLP is very stable. I've compared it with other solutions and it's a very mature and comprehensive solution.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is quite complex. Each scenario is different depending on our customers. We have multiple teams providing multiple services. I have three engineers who work with McAfee and we also provide support.
What other advice do I have?
My advice to any organization is to support appropriate security levels because following Covid many people have moved to online work and that needs supporting on a security level. Companies should be working in a zero-trust environment.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Benelec
Scales well, reliable, but difficult to manage
Pros and Cons
- "The stability of the solution can be good. However, the configuration takes a long time for it to be done properly."
- "When this solution is used it requires a lot of administration because the users can have difficulties using it and require assistance. The administrators are continuously modifying the policies for the users. Technical support will be used frequently."
What needs improvement?
When this solution is used it requires a lot of administration because the users can have difficulties using it and require assistance. The administrators are continuously modifying the policies for the users. Technical support will be used frequently.
For how long have I used the solution?
I have been using McAfee Total Protection for Data Loss Prevention for a few years.
What do I think about the stability of the solution?
The stability of the solution can be good. However, the configuration takes a long time for it to be done properly.
What do I think about the scalability of the solution?
We have approximately three customers using this solution.
McAfee Total Protection for Data Loss Prevention is scalable.
How are customer service and support?
The support from McAfee Total Protection for Data Loss Prevention could improve.
How was the initial setup?
The initial setup of McAfee Total Protection for Data Loss Prevention is complex. The configuration can be complex. For example, configuring the policies and filters.
What about the implementation team?
Our team did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could improve, it is expensive. We typically sell one and three-year licenses.
What other advice do I have?
The amount of staff needed for maintenance depends on the size of the company.
I rate McAfee Total Protection for Data Loss Prevention a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: October 2024
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