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Real User
Top 20
A stable solution that provides vertical and horizontal scaling and works much better with dot net applications
Pros and Cons
  • "The most valuable features of Microsoft Azure App Service are its vertical and horizontal scaling, along with its ability to throw a docker image."
  • "Microsoft Azure App Service needs some improvement in the scaling area."

What is most valuable?

The most valuable features of Microsoft Azure App Service are its vertical and horizontal scaling, along with its ability to throw a docker image.

What needs improvement?

Microsoft Azure App Service needs some improvement in the scaling area. The solution should also be able to easily host apps that don't have an HTML front end.

For how long have I used the solution?

I have been using Microsoft Azure App Service for ten years.

What do I think about the stability of the solution?

I rate Microsoft Azure App Service ten out of ten for stability.

Buyer's Guide
Microsoft Azure App Service
October 2024
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Around 1,000 users use Microsoft Azure App Service in our organization.

I rate Microsoft Azure App Service a nine out of ten for scalability.

How was the initial setup?

The solution's initial setup is pretty simple. I rate Microsoft Azure App Service an eight out of ten for the ease of its initial setup.

What about the implementation team?

Microsoft Azure App Service's deployment is very quick and could take minutes since it is on an app-by-app basis. The solution's deployment requires minimal staff.

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Azure App Service a seven out of ten for pricing.

Which other solutions did I evaluate?

Before choosing Microsoft Azure App Service, we evaluated AWS. Ultimately, we decided to go with Microsoft Azure App Service because it natively works much better with dot net applications than AWS. Not that AWS does it badly, but Microsoft Azure App Service is much more up-to-date.

What other advice do I have?

Microsoft Azure App Service is deployed on-cloud in our organization.

I advise users to think about the types of applications they want to host on the cloud and adapt it for the cloud instead of doing a lift and shift.

Overall, I rate Microsoft Azure App Service an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Christian Sanabria - PeerSpot reviewer
IT Professional at Tecnológico de Costa Rica
Real User
Top 10
A good app development tool that is easy to use, but requiring a lot of improvement in its technical support
Pros and Cons
  • "Enroll in some kind of formal training, not from Microsoft, but from a partner, and keep up with the change because the Azure platform changes a lot."
  • "I would like to see some significant improvement in the technical support provision for this solution."

What is our primary use case?

I use this solution to learn about the application development technology and platform and be able to recommend it to my employer.

How has it helped my organization?

I'ts not being used yet.

What is most valuable?

I particularly appreciate that this is a very straightforward and easy solution to use.

What needs improvement?

I would like to see some significant improvement in the technical support provision for this solution. 

For how long have I used the solution?

I have been working with this solution for around six months.

What do I think about the stability of the solution?

I have found this to be a mostly stable solution during my time using it.

What do I think about the scalability of the solution?

This is a very easily scalable solution with practically unlimited growth potential.

How are customer service and support?

The technical support for this solution is terrible.  I regularly experience delays in response times when I raise and issue, and have often had occasions when no response at all has been given.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup of this solution is very straightforward.

What about the implementation team?

I implemented this solution myself, as it is for personal use.

What other advice do I have?

I would recommend that potential users of this solution enroll in some kind of formal training, perhaps from a Microsoft partner. They should also be prepared to keep up with the regular changes applied to this platform.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure App Service
October 2024
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Ferran T. - PeerSpot reviewer
Executive Director at Sosteca
Real User
Top 5Leaderboard
Integrates well with Microsoft infrastructure and developer solutions
Pros and Cons
  • "One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
  • "In terms of improvement, the technical support could be better."

What is our primary use case?

We use Azure App Service for both app development and deployment. Sometimes, we use it for testing, and we also have several products running in production on the platform.

What is most valuable?

One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process. It is user-friendly once you understand how it works, although getting to that point can be a challenge. Additionally, Azure App Service offers excellent integration with Microsoft infrastructure and developer solutions.

What needs improvement?

In terms of improvement, the technical support could be better.

For how long have I used the solution?

I have been working with Microsoft Azure App Service for almost six years.

What do I think about the stability of the solution?

We have faced reliability issues due to configuration issues on our end, not the technology itself. While Azure App Service provides information on problems, sometimes it is not sufficient, and resolving issues can be time-consuming.

What do I think about the scalability of the solution?

In terms of scalability, we haven't encountered any issues with Azure App Service. 

How are customer service and support?

The support I have received, mostly from individuals in India, hasn't been very helpful. They tend to send long emails with lots of links, which often don't directly address my specific issue. This can be frustrating and time-consuming, as it doesn't efficiently solve the problem at hand. Azure App Service might offer better support with higher-priced plans, but those might be too costly for smaller external companies like ours. I would rate the support as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have used SolarWinds along with Azure App Service for web application development.

How was the initial setup?

Installing Azure App Service has been challenging at times. Whether deploying through Azure pipelines or directly from Azure, the process can be time-consuming due to configuration complexities. We have encountered instances where resolving issues took days or even two to three weeks to complete the deployment.

What's my experience with pricing, setup cost, and licensing?

Microsoft offers various pricing plans and licensing options, which initially seem reasonable, especially for small companies like ours. However, as we grow, the pricing can become less flexible. We pay for Azure monthly, while some licenses, like the Action Pack, are paid annually.

What other advice do I have?

Overall, I would rate Azure App Service as an eight out of ten. It is a good tool but could be more user-friendly.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
IT Manager at Olympus Global
Real User
Top 20
Easy to use and simple to set up but could offer lower pricing
Pros and Cons
  • "The solution is very simple to set up."
  • "The pricing is average. It could be lower."

What is our primary use case?

We primarily use the solution for MDM management. 

What is most valuable?

We primarily use the solution for application deployment. It is very easy to use. 

The solution is very simple to set up. 

It is stable and reliable. 

The solution can scale.

Pricing is moderate.

What needs improvement?

So far, it has been good. We haven't used it for that long and haven't had any issues. 

The pricing is average. It could be lower.

There are still some improvements that could be leveraged in the future to make it even better.

The response time could be better.

For how long have I used the solution?

We've used the solution for about one year. We've used it quite often.

What do I think about the stability of the solution?

This is a stable, reliable product. We haven't had issues. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability ten out of ten. 

What do I think about the scalability of the solution?

We have 600 people using the solution.

It is a scalable product. I'd rate scalability ten out of ten. 

How are customer service and support?

I've never contacted technical support. I'm not sure how helpful they would be.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. We chose this solution to help improve the daily management of mobile users. 

How was the initial setup?

The initial setup and implementation have been quite straightforward. It is not complex. I'd rate the ease of setup ten out of ten. It's very easy. 

The deployment process was very good. It took maybe a few hours, including lead time. 

We have 500 people deploying and maintaining the solution. 

What was our ROI?

We've witnessed ROI while using the solution. It's worth the purchase. 

What's my experience with pricing, setup cost, and licensing?

The pricing is decent. It's not overly expensive. I'd rate the affordability five out of ten. The pricing is average. 

Which other solutions did I evaluate?

We may have looked at other options as well. We did also look into Office 365. 

What other advice do I have?

We are end-users and customers. 

I'd rate the solution six out of ten. 

It's useful for companies that use iPads. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Abdul Ghani Shahzaib - PeerSpot reviewer
Principal Consultant at a tech services company with 5,001-10,000 employees
Consultant
Reliable, works well within the Microsoft environment, and capable of expansion
Pros and Cons
  • "The solution can scale."
  • "The solution is somewhat expensive."

What is our primary use case?

We are a reseller of Microsoft services and deliver this product to our customers. 

It is for hosting web and mobile applications and data. When we are integrating different applications, we need to connect them with Microsoft Azure services for integration.

What is most valuable?

We like that it's a close environment where we can do a lot of things. It integrates well across Microsoft products. 

It's stable. Microsoft recently announced it will be adding a local cloud into the UAE.

The solution can scale.

What needs improvement?

They need to be more transparent in terms of the scalability of the product. It's not clear how many users can use it in tandem. The non-functional information about the platform should also be readily available. 

Unlike AWS, which has many offerings, Microsoft's choices are more limited. AWS also has manuals and videos in order to clarify how things work. Microsoft needs more of that. 

Jordan and Saudi Arabia do not yet have local in-country clouds. 

The solution is somewhat expensive. They have a lot of competition from open-source rivals and need to make their offering more competitive somehow. 

For how long have I used the solution?

My background is in Microsoft technology, and I have been working with Microsft for five years and with this particular solution for almost three years. 

What do I think about the stability of the solution?

It's extremely stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't had any issues with scaling just yet. I haven't hit any limitations. We work with both SMEs and enterprises, and it has met the needs of both. 

How are customer service and support?

I handle pre-sales of software and therefore do not deal with technical support. 

How was the initial setup?

It is moderately easy to deploy. A company would require some technical help or know-how. There's maybe 50% complexity in general. Half is hard, half is easy. 

What about the implementation team?

Our support team is able to assist clients in setting up the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is relatively high compared to other platforms. I can't speak to the exact pricing, however. 

There may be some ancillary services that may cost more. They don't have a comprehensive plan, yet they charge for everything. 

What other advice do I have?

We're a partner.

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
KrishnaMurthy3 - PeerSpot reviewer
Practice Director - Microsoft & Opensource at GyanSys Inc.
Real User
Top 5
Simple setup, scalable, and reliable
Pros and Cons
  • "The stability of Microsoft Azure App Service is good."
  • "Microsoft Azure App Service could improve by having better integration with on-premise solutions."

What is our primary use case?

Microsoft Azure App Service is primarily used to host web-based applications.

What needs improvement?

Microsoft Azure App Service could improve by having better integration with on-premise solutions.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately five years.

What do I think about the stability of the solution?

The stability of Microsoft Azure App Service is good.

What do I think about the scalability of the solution?

Microsoft Azure App Service is scalable.

We have customers with 20,000 employees and others with 100,000 employees using this solution.

How are customer service and support?

The support from Microsoft Azure App Service has been supporting my clients.

How was the initial setup?

The setup of Microsoft Azure App Service is easy. The Microsoft Azure App Service can be created within seconds.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is based on usage. It is less expensive than other solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure App Service a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at a computer software company with 1,001-5,000 employees
MSP
Top 5
With features like auto-scaling and SSL integration, the tool also offers stability at an affordable price
Pros and Cons
  • "Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
  • "When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved."

What is our primary use case?

Our clients use Microsoft Azure App Service for running their websites. The tool also has Azure Functions, which work in coordination with App Service. Azure Functions and Azure Logic Apps are different objects in Azure, but they all work together. I don't know details about how Microsoft Azure App Service works.

What is most valuable?

Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service.

What needs improvement?

Sizing is an area where Microsoft Azure App Service lacks, so it should be made possible to upscale. When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved.

The features we use in Microsoft Azure App Service are thirty percent of the tool's services. There are a lot of other options. There's nothing that I can think of that we wanted to configure or the client wanted that was not there in App Service. Nothing needs to be added to the solution.

For how long have I used the solution?

I have experience with Microsoft Azure App Service. My company has a partnership with Microsoft. Microsoft Azure App Service doesn't have versions.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine and a half out of ten. The product doesn't have stability problems.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Microsoft Azure App Service is used by 200 users in my business. We use the product as a part of medium-sized healthcare businesses.

How are customer service and support?

Support is somewhat of an issue with Microsoft Azure App Service. I rate the support a seven out of ten.


How would you rate customer service and support?

Neutral

How was the initial setup?

As a part of my company's partnership with Microsoft, I was involved in the implementation process of Microsoft Azure App Service.

On a scale of one to ten, where one is the difficult setup phase, and ten is an easy setup phase, I rate the setup phase a nine and a half out of ten. The setup process of Microsoft Azure App Service is relatively easier and less complex.

It took me a couple of days to deploy the solution, including deploying a few solutions.

We had to go through with the development team and the client's team to understand the flow of their application, including the logic, and all other different components, having a dependency on Microsoft Azure App Service for the setup phase. We also had to understand how it would function, and then we had to devise a strategy accordingly. We enabled the firewall and communication since, obviously, the traffic should have to go through a firewall, after which we can configure routing and firewall rules accordingly.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing a five. The product is affordable.

There are no costs in addition to the standard licensing fees.

The prices are dependent on the size of the solution required. If there is a need for auto-scaling, then the charges increase as per the size.

I don't see any con for this solution. The only thing is that if the website is huge, like that of Amazon or Flipkart, where auto-scaling may be considered, causing a need to test if Microsoft Azure App Service can cater to that much workload.

What other advice do I have?

Even with all of its limitations, Microsoft Azure App Service is good.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Integration Engineer at a financial services firm with 201-500 employees
Real User
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
  • "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
  • "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."

What is most valuable?

One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly. 

What needs improvement?

If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.  

For how long have I used the solution?

I have been working with the product for more than two years. 

What do I think about the stability of the solution?

The product is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment. 

How are customer service and support?

The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a five out of ten and is subscription based. 

What other advice do I have?

I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.