Microsoft Azure App Service Reviews

We use Azure App Service for both app development and deployment. Sometimes, we use it for testing, and we also have several products running in production on the platform.

One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process. It is user-friendly once you understand how it works, although getting to that point can be a challenge. Additionally, Azure App Service offers excellent integration with Microsoft infrastructure and developer solutions.

In terms of improvement, the technical support could be better.

I have been working with Microsoft Azure App Service for almost six years.

We have faced reliability issues due to configuration issues on our end, not the technology itself. While Azure App Service provides information on problems, sometimes it is not sufficient, and resolving issues can be time-consuming.

In terms of scalability, we haven't encountered any issues with Azure App Service. 

The support I have received, mostly from individuals in India, hasn't been very helpful. They tend to send long emails with lots of links, which often don't directly address my specific issue. This can be frustrating and time-consuming, as it doesn't efficiently solve the problem at hand. Azure App Service might offer better support with higher-priced plans, but those might be too costly for smaller external companies like ours. I would rate the support as a three out of ten.

Negative

I have used SolarWinds along with Azure App Service for web application development.

Installing Azure App Service has been challenging at times. Whether deploying through Azure pipelines or directly from Azure, the process can be time-consuming due to configuration complexities. We have encountered instances where resolving issues took days or even two to three weeks to complete the deployment.

Microsoft offers various pricing plans and licensing options, which initially seem reasonable, especially for small companies like ours. However, as we grow, the pricing can become less flexible. We pay for Azure monthly, while some licenses, like the Action Pack, are paid annually.

Overall, I would rate Azure App Service as an eight out of ten. It is a good tool but could be more user-friendly.

Our primary use case for this solution is for hosting web apps so people can deploy this application and host it on an app service.

We have found the scalability feature most valuable. When you host an application on Microsoft Azure App Service and have a lot of users, there are times that there will be high traffic. High traffic is when many people try to access the Microsoft Azure App Service simultaneously. So Microsoft Azure App Service can scale up to meet the demand of those trying to access it. It has been at approximately 98% availability, and if any maintenance is required, it will notify you. You can find an alternative solution and use multiple instances to mitigate the downtime.

For now, I don't think there are any improvements to highlight.

We have been using this solution for approximately a year and a half.

We have had a fun experience with customer service and support, but sometimes customer service and support can be challenging. However, all the challenges we face are related to technology.

There are two options for setting up the CLI shop and the portal. In terms of the portal, you can easily create an app service from the Azure portal. Some people are comfortable using the CLI shop, and some don't like going to the portal and creating the app service. I believe Azure did very well in that aspect.

The pricing is quite fair because of its scalability. Before you choose the type of plan you want, you should look at the workloads that the apps have and what your organization needs. For example, if you have minimal traffic, you can use the basic plan. There's a plan for every type of workload which determines the subscription cost.

I rate this solution nine out of ten. The solution is good. If somebody is considering using Microsoft Azure App Service, it is the best because it's easy to use, and there's a plan for every type of workload. Some features can give you certificates for the domain. If you already have an existing domain, you can bring it in to do it from Azure. Additionally, you can buy your domain and bind it to Azure, but if you already have an existing third-party domain, you can also use it with Azure.

We primarily use the solution for MDM management. 

We primarily use the solution for application deployment. It is very easy to use. 

The solution is very simple to set up. 

It is stable and reliable. 

The solution can scale.

Pricing is moderate.

So far, it has been good. We haven't used it for that long and haven't had any issues. 

The pricing is average. It could be lower.

There are still some improvements that could be leveraged in the future to make it even better.

The response time could be better.

We've used the solution for about one year. We've used it quite often.

This is a stable, reliable product. We haven't had issues. There are no bugs or glitches, and it doesn't crash or freeze. I'd rate stability ten out of ten. 

We have 600 people using the solution.

It is a scalable product. I'd rate scalability ten out of ten. 

I've never contacted technical support. I'm not sure how helpful they would be.

I did not previously use a different solution. We chose this solution to help improve the daily management of mobile users. 

The initial setup and implementation have been quite straightforward. It is not complex. I'd rate the ease of setup ten out of ten. It's very easy. 

The deployment process was very good. It took maybe a few hours, including lead time. 

We have 500 people deploying and maintaining the solution. 

We've witnessed ROI while using the solution. It's worth the purchase. 

The pricing is decent. It's not overly expensive. I'd rate the affordability five out of ten. The pricing is average. 

We may have looked at other options as well. We did also look into Office 365. 

We are end-users and customers. 

I'd rate the solution six out of ten. 

It's useful for companies that use iPads. 

We are a reseller of Microsoft services and deliver this product to our customers. 

It is for hosting web and mobile applications and data. When we are integrating different applications, we need to connect them with Microsoft Azure services for integration.

We like that it's a close environment where we can do a lot of things. It integrates well across Microsoft products. 

It's stable. Microsoft recently announced it will be adding a local cloud into the UAE.

The solution can scale.

They need to be more transparent in terms of the scalability of the product. It's not clear how many users can use it in tandem. The non-functional information about the platform should also be readily available. 

Unlike AWS, which has many offerings, Microsoft's choices are more limited. AWS also has manuals and videos in order to clarify how things work. Microsoft needs more of that. 

Jordan and Saudi Arabia do not yet have local in-country clouds. 

The solution is somewhat expensive. They have a lot of competition from open-source rivals and need to make their offering more competitive somehow. 

My background is in Microsoft technology, and I have been working with Microsft for five years and with this particular solution for almost three years. 

It's extremely stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

We haven't had any issues with scaling just yet. I haven't hit any limitations. We work with both SMEs and enterprises, and it has met the needs of both. 

I handle pre-sales of software and therefore do not deal with technical support. 

It is moderately easy to deploy. A company would require some technical help or know-how. There's maybe 50% complexity in general. Half is hard, half is easy. 

Our support team is able to assist clients in setting up the solution. 

The price is relatively high compared to other platforms. I can't speak to the exact pricing, however. 

There may be some ancillary services that may cost more. They don't have a comprehensive plan, yet they charge for everything. 

We're a partner.

I'd rate the solution eight out of ten. 

Microsoft Azure App Service is primarily used to host web-based applications.

Microsoft Azure App Service could improve by having better integration with on-premise solutions.

I have been using Microsoft Azure App Service for approximately five years.

The stability of Microsoft Azure App Service is good.

Microsoft Azure App Service is scalable.

We have customers with 20,000 employees and others with 100,000 employees using this solution.

The support from Microsoft Azure App Service has been supporting my clients.

The setup of Microsoft Azure App Service is easy. The Microsoft Azure App Service can be created within seconds.

The cost of the solution is based on usage. It is less expensive than other solutions.

I would recommend this solution to others.

I rate Microsoft Azure App Service a ten out of ten.

I use Azure App Service as an application deployment environment. It allows me to access the FTB directly in deployed applications and change certain rules and regulations like filtering of access management.

The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.

If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration. This is a weakness in the cloud version compared to desktop. In the next release, Microsoft should provide additional options for configuring the deployment environment.

I've been using this solution for three to four years.

This is a stable solution.

Scalability is one of this solution's strongest points.

Microsoft's technical support meets expectations - sometimes there's a bug on their side, and we have some downtime, but it's usually minimal. However, there are some issues with technical staff passing cases on instead of dealing with them.

Neutral

Azure App Service is expensive compared to its competitors, especially its cloud-only version. I would rate their pricing as two out of five.

I would rate Azure App Services as eight out of ten.

Our primary use case for this solution is hosting applications such as function apps, web apps or API. The solution is deployed on cloud.

The ability to scale the App Service is very valuable. It allows you to host your App Service on Azure and provides the ability to bypass online. Additionally, it offers the ability to autoscale. That ability to scale out the infrastructure or the instances hosting the application is also a very good advantage in Azure which is cost-effective.

The solution can be improved by increasing the number of data centres worldwide.

We have been using this solution for approximately two years.

The solution is stable.

The solution is scalable. Approximately 1,000 people are currently using it across major sites.

We have had a good experience with customer service and support. I rate the service provided a ten out of ten.

The initial setup is neither easy nor difficult. However, it is simplified because documentation is provided to guide you. The documentation instructs how to host the applications and manage operations. In addition, the documentation aids in training and familiarizing people with the platform's requirements. 

There are different licensing options available, and we use the pay-as-you-go option. A student subscription is available with its requirements, other payment plans, and additional support. A free trial option is available to try out the platform and see how it works before subscribing.

We chose this solution because we support Microsoft Azure.

I rate this solution a ten out of ten. The solution is good but can be improved by increasing the number of data centres worldwide. I advise future users to understand how to use the platform and utilize the documentation provided online, which offers guidance.

One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly. 

If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.  

I have been working with the product for more than two years. 

The product is quite stable. 

The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment. 

The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency. 

Neutral

The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes. 

The solution is worth its money. 

I would rate the product's pricing a five out of ten and is subscription based. 

I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version.