One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly.
Integration Engineer at a financial services firm with 201-500 employees
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
- "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
- "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
What is most valuable?
What needs improvement?
If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.
For how long have I used the solution?
I have been working with the product for more than two years.
What do I think about the stability of the solution?
The product is quite stable.
Buyer's Guide
Microsoft Azure App Service
January 2025
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What do I think about the scalability of the solution?
The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment.
How are customer service and support?
The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes.
What was our ROI?
The solution is worth its money.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a five out of ten and is subscription based.
What other advice do I have?
I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Architect at a computer software company with 1,001-5,000 employees
With features like auto-scaling and SSL integration, the tool also offers stability at an affordable price
Pros and Cons
- "Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service."
- "When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved."
What is our primary use case?
Our clients use Microsoft Azure App Service for running their websites. The tool also has Azure Functions, which work in coordination with App Service. Azure Functions and Azure Logic Apps are different objects in Azure, but they all work together. I don't know details about how Microsoft Azure App Service works.
What is most valuable?
Some of the features I found valuable are auto-scaling, SSL integration, cost-effectiveness, and the certificates provided by Microsoft Azure App Service.
What needs improvement?
Sizing is an area where Microsoft Azure App Service lacks, so it should be made possible to upscale. When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved.
The features we use in Microsoft Azure App Service are thirty percent of the tool's services. There are a lot of other options. There's nothing that I can think of that we wanted to configure or the client wanted that was not there in App Service. Nothing needs to be added to the solution.
For how long have I used the solution?
I have experience with Microsoft Azure App Service. My company has a partnership with Microsoft. Microsoft Azure App Service doesn't have versions.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine and a half out of ten. The product doesn't have stability problems.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
Microsoft Azure App Service is used by 200 users in my business. We use the product as a part of medium-sized healthcare businesses.
How are customer service and support?
Support is somewhat of an issue with Microsoft Azure App Service. I rate the support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
As a part of my company's partnership with Microsoft, I was involved in the implementation process of Microsoft Azure App Service.
On a scale of one to ten, where one is the difficult setup phase, and ten is an easy setup phase, I rate the setup phase a nine and a half out of ten. The setup process of Microsoft Azure App Service is relatively easier and less complex.
It took me a couple of days to deploy the solution, including deploying a few solutions.
We had to go through with the development team and the client's team to understand the flow of their application, including the logic, and all other different components, having a dependency on Microsoft Azure App Service for the setup phase. We also had to understand how it would function, and then we had to devise a strategy accordingly. We enabled the firewall and communication since, obviously, the traffic should have to go through a firewall, after which we can configure routing and firewall rules accordingly.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing a five. The product is affordable.
There are no costs in addition to the standard licensing fees.
The prices are dependent on the size of the solution required. If there is a need for auto-scaling, then the charges increase as per the size.
I don't see any con for this solution. The only thing is that if the website is huge, like that of Amazon or Flipkart, where auto-scaling may be considered, causing a need to test if Microsoft Azure App Service can cater to that much workload.
What other advice do I have?
Even with all of its limitations, Microsoft Azure App Service is good.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Microsoft Azure App Service
January 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Enterprise Architect at Prinzhorn IT
A scalable, highly stable solution with easy deployment and competitive pricing
Pros and Cons
- "The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
- "There is always room for improvement price-wise."
What is our primary use case?
We use this solution for small rep services. We are using it currently for three or four small use cases and it is a perfect fit for all of them, which is why we chose it.
What is most valuable?
The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.
What needs improvement?
There is always room for improvement price-wise.
For how long have I used the solution?
We have been using this solution for about three or four years.
What do I think about the stability of the solution?
I have found this solution to be highly stable.
What do I think about the scalability of the solution?
The scalability of the solution is awesome.
How was the initial setup?
The deployment of this solution is easy.
What was our ROI?
On a scale of one to five, I would rate the ROI of this solution as a three.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four.
What other advice do I have?
I would rate this solution as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Expert Architect / Development Leader at Viewnext
Easy to deploy, great for testing, and offers a free version
Pros and Cons
- "The solution overall is very good."
- "There are no issues with the solution."
What is our primary use case?
We’ve used the solution for deploying several applications. We use it for testing purposes. It’s used for testing web apps and developing some proof of concepts.
What is most valuable?
It's easy to deploy web apps through Common Line or Visual Studio Editor, which is useful as I can deploy container solutions.
It is scalable.
The solution overall is very good.
The implementation process is easy. It’s also fast.
It’s stable.
What needs improvement?
There are no issues with the solution. I’m happy with the product.
For how long have I used the solution?
We’ve been using the solution for three years.
What do I think about the stability of the solution?
It's a stable solution if you select the standard sizing. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well.
How are customer service and support?
Technical support is rapid and extremely helpful. Whenever I have questions, they provide feedback very fast.
How was the initial setup?
The product is straightforward to set up and quick to deploy.
What's my experience with pricing, setup cost, and licensing?
I’m using the free version of the solution. I do not pay for licensing.
What other advice do I have?
I’m using the latest version of the solution. I’m an end-user of the product.
I’d recommend this solution. You can start to use App Service immediately. You only need to have a subscription. If you would like to test App Service, then you only need to deploy in a free sizing version, and you can get going.
I’d rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Chief Analytics Officer at Idiro Analytics
Still familiarizing ourselves, but the data factory tool has proved to be most beneficial
Pros and Cons
- "Azure data factory is a good tool."
- "Lacking somewhat in template data flows."
What is our primary use case?
Our primary use case of the solution is for ETL. We're slowly moving everything over to Azure, so I think this will be our expected hub for the near future. I'm the chief analytics officer and we are a Microsoft partner.
What is most valuable?
The Azure data factory is the tool we're using the most. And again, we're using it for moving data around and data management. For now, we're pretty happy with the product although we're probably using it in a slightly more limited way. All the tasks we've done would have some reasonable degree of complexity and we've been able to achieve those tasks, or complete those processes. We're still getting familiar with it.
What needs improvement?
There has been some building of pipelines where we've had to test and redesign a little so if there were maybe some easier to setup guides or more template data flows that would be an improvement. It would simplify the center processes. It would probably be impossible to have a template for everyone, but maybe there's some way to kind of simplify the initial stack and point frame for new users like ourselves, to make getting off the ground a little bit easier.
For how long have I used the solution?
I've been using the solution for almost a year.
What do I think about the stability of the solution?
The solution is stable. We don't have very large data volumes and we haven't yet migrated high data processing power onto the cloud.
What do I think about the scalability of the solution?
We haven't been attempting to push the boundaries in scalability. It's probably something we will gradually get to, maybe over the next six to 12 months where we will be migrating some additional processes and workload onto the cloud that we may start to see if scalability becomes an issue.
How are customer service and technical support?
We haven't yet needed to contact technical support.
How was the initial setup?
The initial setup was reasonably straightforward. We've kind of been taking slow steps and migrating requirements as we gradually move certain tasks or certain processes into the cloud. We've done all the deployment ourselves.
What's my experience with pricing, setup cost, and licensing?
I think at the moment we're spending less than USD $100 a month. Because we're a Microsoft partner, we get a certain amount of credit on our partner account, but I don't think we've spent more than about $100, maybe $200 in a single month.
What other advice do I have?
I would recommend the product. I would suggest giving yourself time to learn and adapt to the product. A lot of people would probably come to it having some historic or some existing software product in place and they're maybe migrating onto it. And so it will likely involve changing or redesigning how some existing process works. It's a good time to kind of learn some of the intricacies or the way Azure operates that might be slightly different to what they do on-premise. Ultimately it seems like it can do anything that you might be doing with a different tool or in a different location. It's just a matter of figuring out the configurations and the process.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
DGM (Software) at a tech services company with 10,001+ employees
Offers a good feature set and has a user-friendly look and feel
Pros and Cons
- "Overall, all of the features are very good."
- "I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users."
What is our primary use case?
The primary use case has been pretty vague so far. Right now, my scope is on DevOps. I'm looking at it from the point of view of having a DevOps platform. We already have a team foundation server and are working from the cloud.
What is most valuable?
For me, the DDT has been very valuable.
The code is very good. We are using that. We are currently exploring Azure Codes and Artifacts.
Overall, all of the features are very good.
It's a Microsoft solution, so it's very familiar in look and feel.
What needs improvement?
It's too early to really say what features are lacking at this point.
I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users.
The pricing could be a bit less.
For how long have I used the solution?
We haven't been using the solution for too long.
What do I think about the stability of the solution?
So far, the solution's stability is very good. We have no complaints.
What do I think about the scalability of the solution?
We haven't found any issues with scalability so far. It's been quite good.
How are customer service and technical support?
We haven't requested any troubleshooting or help so far, as we haven't used the solution for too long just yet.
How was the initial setup?
The deployment varies, but could take up to one or two months. There are a few things we are currently trying. We were looking for a CATD type of model.
We have our own team that is able to maintain the solution.
What other advice do I have?
We've had a long business relationship with Microsoft. We're partners.
We're still in the process of exploring the solution. However, so far, I would recommend it. I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Intelligence Manager at a consumer goods company with 10,001+ employees
Good Data Factory features and good scalability but the stability could be improved
Pros and Cons
- "The product is scalable."
- "The solution is quite expensive. If you need more features, you need to pay for them."
What is most valuable?
The Data Factory is very good, as is the SSIS, which I also use on the cloud.
What needs improvement?
The cost of the solution needs improvement.
For how long have I used the solution?
I've been using the solution for three months.
What do I think about the stability of the solution?
We're still testing the product. We occasionally have some problems and get some errors. Right now, we have a lot of issues with it.
What do I think about the scalability of the solution?
The product is scalable.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive. If you need more features, you need to pay for them.
What other advice do I have?
We use the cloud deployment model.
I'd rate the solution seven out of ten. There are other solutions that seem to be okay as well. Windows, for example, has a good protocol. There's also AWS, but it's just on the cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Architect at a tech services company with 11-50 employees
An easy to use solution with good infrastructure
Pros and Cons
- "It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."
- "Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
What is most valuable?
Azure App Service is a fully managed Platform as a Service (PaaS) that integrates bunch of services into a single service. One of its valuable service is Azure Web Apps that helps to develop and deploy enterprise-ready web applications. Microsoft Azure will take care of application deployment and management, while the developer only needs to concentrate on app development.
What needs improvement?
It is not unsual that we run into problems related to the deployment and post-installation. But Azure team is aware of these issues and continuously keeps improving the Azure stack.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Microsoft provides a lot of scalability in all their services. Microsoft provides services and infrastructure, but for full scalability, the maker should take into consideration the scalability of the app home. The full scalability Microsoft provides is a way to scale up and scale up in your environment. But it doesn't take responsibility to make your web application scalable or not. It helps you to scale up, but it doesn't take care of your application's scalability.
How are customer service and technical support?
Technical support from Microsoft is very good at all levels.
How was the initial setup?
The initial setup is not too simple but not too complex. The interface makes it easy to use if you have known it for a while. For me, it's easy because I've already gotten used to it. But it could be, complex if you haven't.
The initial setup level of difficulty is dependent on what you want exactly. To set up a website on the app service, for example, is very easy for a simple website because all you need is to develop your website, build it with the Visual Studio, and configure. Once you want to deploy to app service, once you finish, it's only one button you click and everything will be deployed. It's very easy.
Deployment depends on how big your website is, so I cannot say exactly how long it will take in every case, but it is quite fast. It depends what are you sending, how many megabytes you're sending to the app service, but the app service is very fast. If you have a small website, just a few megabytes, 2, 3, 4, megabytes, you will see that it is very fast, but if you have a website with a lot of updates that takes probably five minutes, or ten minutes. That's because you need to push data to push the files to app service. The thing that I can tell you about the in-app service is that because the in-app service normally uses clocks, that means you have a development environment, staging and production environment, the customer can push more into the development environment or staging and then swap. And to swap is quite fast as well. That's the only bottleneck that is possible but Microsoft guarantees no downtime.
Most of the time we configure the ICG configuration and we put the effort in at the beginning to set up the pipeline and want to set it up so that it works automatically, so if you want to start a push code or anything will be deployed automatically. That way, fewer people are required down the road.
What's my experience with pricing, setup cost, and licensing?
The benefits and costs of the Azure App Service plan varies between different tiers of web apps. It is free if you choose the Free and Shared plans app service. These plans are good only for development and testing purposes. So, before you start setting up your app service plans with multiple apps, make sure you are aware of how your chosen plan implements this.
What other advice do I have?
Azure App Service is too easy to setup and appropriate for developers with no knowledge in infrastructure.
I would rate this solution an eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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