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Microsoft Azure App Service vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

Microsoft Azure App Service
Ranking in Rapid Application Development Software
8th
Average Rating
8.4
Number of Reviews
40
Ranking in other categories
Mobile Development Platforms (5th)
Pega Platform
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of October 2024, in the Rapid Application Development Software category, the mindshare of Microsoft Azure App Service is 3.4%, down from 4.4% compared to the previous year. The mindshare of Pega Platform is 6.6%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Reema Nandi - PeerSpot reviewer
Aug 2, 2022
A solution with great server management and helps improve performance.
We use this product for integration and use a bidirectional approach. Some cases are created in service now, which are pushed to Salesforce. When an item is created in Salesforce, it is also created in ServiceNow which exposes some risk APIs. Those risk APIs are Salesforce, snow and sales group…
Balaji  Choda - PeerSpot reviewer
May 9, 2024
Provides built-in frameworks that can be reused and reduces time and cost
The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support from Microsoft Azure App Service is good."
"The solution overall is very good."
"It's a platform as a service, so we don't have to manage the infrastructure to hold the websites."
"The program is stable and we've had no technical issues so far."
"The stability of Microsoft Azure App Service is good."
"It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."
"The solution can scale."
"The user interface and the ability to quickly develop are the two main advantages of Microsoft Azure App Service. You can develop anything without having any coding experience and it is not complex and the components are easily customizable."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."
"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places."
"The solution's case management is its most valuable aspect."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The interface is quite simple and easy to use, even for beginners."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
 

Cons

"Initially, there were some rare instances when the server went down because it was deployed on Linux."
"The logging and monitoring could improve in Microsoft Azure App Service."
"I thought it would be better to have a template to publish directly to Microsoft Azure App Service using GitHub because there were some documents related to Azure DevOps."
"Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
"The solution needs better integration capabilities on the network side."
"I would like to see some improvement in the UI/UX design, to make navigation of this solution more user friendly. For example, it could contain more explicit information on each of the features."
"Can be improved by increasing the number of data centres worldwide."
"Sometimes customer service and support can be challenging."
"The initial setup takes time."
"The UI needs reworking."
"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"Pega should work on redefining their model and creating a demand for their skills."
 

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten and is subscription based."
"On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four."
"The pricing for Microsoft Azure App Service is per hour, and you're billed per hour, and it depends on the plan you're using. Each plan can host up to a minimum of four to eight applications at a time, so the pricing is quite okay with how I use Microsoft Azure App Service currently, but with the little testing I've done, I saw that some other regions tend to be costlier than others. If the same SLE is delivered for all services, there should be a way to make the prices parallel across regions. Having more transparent pricing for Microsoft Azure App Service would give customers more comfort."
"The cost depends on the App Service plan that you choose. There are a number of tiers available."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the pricing a five. The product is affordable."
"The product is not expensive. The tool's price is okay for all of the benefits you get from the solution."
"The price of the solution is high overall."
"The pricing and cost of this solution depends on the use and needs of a business."
"We mostly have a yearly license."
"The pricing is pretty good, compared to other similar products."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
"There are multiple Pega licensing models, including outcome- and revenue-based licensing models"
"Pega is expensive."
"The price could be lower."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Do you recommend Microsoft Azure App Service?
I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, whi...
What do you like most about Microsoft Azure App Service?
One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

Azure App Service, MS Azure App Service
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Learn More

Video not available
 

Overview

 

Sample Customers

Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Microsoft Azure App Service vs. Pega Platform and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.