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Microsoft Azure App Service vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Pega Platform support is mixed; helpful for simple inquiries but slow and less effective for complex issues.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
Pega Platform requires interface improvements, better AI features, and affordability while users question the low-code promise and documentation.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
 

Scalability Issues

No sentiment score available
Sentiment score
8.3
Pega Platform is scalable across large user bases, with integration challenges, necessitating strong infrastructure and capacity planning.
 

Setup Cost

No sentiment score available
Sentiment score
4.8
Pega Platform is costly, especially for SMEs, but appealing to large enterprises due to its robust features.
The pricing is expensive, and this is an issue.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
Pega Platform is stable with high reliability, though minor issues and setup require technical expertise to maintain performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.1
Pega Platform excels with a user-friendly interface, low-code capability, rapid prototyping, and scalable integration for seamless digital transformation.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Categories and Ranking

Microsoft Azure App Service
Ranking in Rapid Application Development Software
9th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
41
Ranking in other categories
Mobile Development Platforms (4th)
Pega Platform
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
81
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Microsoft Azure App Service is 3.4%, down from 4.3% compared to the previous year. The mindshare of Pega Platform is 6.6%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Mudasser Farooq Mian - PeerSpot reviewer
It's a one-stop shop, but the pricing could be more transparent
I want more transparency in billing. It would be better if we could understand and control the billing to customize it. Also, Microsoft should provide more guidance about the widgets and subsets of various products. The Microsoft portfolio is so huge that it's sometimes difficult to choose the correct option. There's always a chance we are paying more than necessary.
Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Do you recommend Microsoft Azure App Service?
I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, whi...
What do you like most about Microsoft Azure App Service?
One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

Azure App Service, MS Azure App Service
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Learn More

Video not available
 

Overview

 

Sample Customers

Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Microsoft Azure App Service vs. Pega Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.