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IBM Operational Decision Manager vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Operational Decision Ma...
Ranking in Business Rules Management
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Business Rules Management
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Process Management (BPM) (4th), Process Automation (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of March 2025, in the Business Rules Management category, the mindshare of IBM Operational Decision Manager is 35.8%, up from 34.3% compared to the previous year. The mindshare of Pega Platform is 22.5%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Rules Management
 

Featured Reviews

Bhasker ReddyPIdintla - PeerSpot reviewer
The solution provides an efficient, comprehensive way to manage polices for all the applications.
We use ODM to set complex business rules. For instance, we deploy this solution for most of our banking customers because there are frequent changes in the policies and business rules. These are complex to manage for enterprise applications.  ODM provides an efficient, comprehensive way to manage…
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to untangle hard coded rules and put them in a more manageable structure."
"The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their decisions and their rules, and therefore, finally, they take proper ownership, and model and maintain them properly."
"With ODM as a centralized rules engine, it's easy to track. You can version the rules in the ODM engine itself."
"The most valuable features are the Decision center, a web UI that allows us to make direct edits to our policies or rules; the Rule Execution Server, which allows us to analyze the rules and performance; and Rule Designer, where you can write rules and decision tables."
"I like the fact that I don't have to deal with business rules, and then our business partners deal with it. I'm a developer, so I don't have to deal with that kind of stuff. I just make the code, then our business people take care of the business side. It's a great split."
"The solution has reduced the backlog for IT."
"The most valuable feature is the deployment part because it is very easy to deploy. Even a businessperson or someone from a non-technical background can easily deploy it and the rules will work."
"ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible."
"Pricing is a little on the high side."
"Pega is the leader in business process management solutions"
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The most valuable feature is the situational layer cake."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."
 

Cons

"Extracting specific rules could be better. We've had to do a lot of custom work on that. The testing, we've played a little bit with it, but we have our own testing methods. If it could be as simple as we have for our custom work, that would be great."
"It hasn't totally helped our decision-making."
"An area for improvement is that the documentation for ODM is huge and not very clear."
"I think there should be a facility for business to really create rules from scratch. The only part for IT should be to make sure the platform is stable, the technology platform, but everything else, the business should be able to create those rules."
"ODM could be improved with better integration with other platforms."
"One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data."
"I think it's stable, but if they could beef it up a little bit for bigger businesses, that'd be great, because we have so much in there. We have products that we have to split up because they are too big for it to handle sometimes. But that's just in development, within ODM. Again, processing has been fine, but I wish things were a little bit beefier."
"If merging could be just like SVN, that would help. It should be a lot simpler. That's the only thing I don't like about ODM, merging from our local computer up to the Decision Server. I feel like it could be a lot easier."
"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."
"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."
"There is a scarcity of resources who have worked with this solution before."
"I would like to see Pega BPM improve the user experience."
"There is a lack of support and community presence in the country, leading to challenges in finding developers."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
 

Pricing and Cost Advice

"It will definitely improve the cash flow of our clients, thereby it will improve the cash flow to us."
"ODM's pricing could be more competitive as there are open-source business rules engines that are becoming standard."
"We have a client who had a three-month ROI on this tool, just in additional sales, from sort of the next best action of what product that they should offer to their clients. ROI can be very quick with this product."
"It is an expensive solution."
"It was not a large cost. It was a one-time cost."
"We made a lifetime purchase. We purchased it by number of PVUs for our stage and product environments."
"Licensing varies across geographical regions for us."
"I would rate the product's pricing a six out of ten."
"The licensing fees are based on the number of users."
"The price could be lower."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"The pricing is pretty good, compared to other similar products."
"The price of Pega BPM is in the middle range compared to other solutions."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Insurance Company
12%
Healthcare Company
8%
Computer Software Company
8%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

IBM Operational Decision Management, ILOG JRules, IBM ODM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about IBM Operational Decision Manager vs. Pega Platform and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.