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Pega Platform vs Temporal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
Sentiment score
6.0
Temporal's cost-effectiveness reduces maintenance costs, essential for high-reliability needs, automating processes and saving time and expenses.
The ROI is apparent in terms of business case automation; previously, a bunch of people filled in data in NetSuite or managed stocks between warehouses and Amazon, but now everything is automated, saving time.
 

Customer Service

Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
Sentiment score
6.7
Temporal service excels through active forums and Slack, despite time zone delays; users praise its responsive support.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
Sentiment score
7.1
Temporal excels in scalability, managing numerous workflows while requiring robust infrastructure like Cassandra and Kubernetes for optimal performance.
 

Stability Issues

Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
Sentiment score
6.7
Users find Temporal stable with minor SDK challenges, suggesting better documentation and diagnostics for enhanced stability perceptions.
 

Room For Improvement

Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Improving Temporal's user-friendliness, documentation, visualization, features, and support would enhance usability for beginners and non-technical users.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
Temporal provides cost-effective, flexible pricing with open-source tools, offering savings over competitors, especially for self-hosted deployments.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
 

Valuable Features

Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
Temporal streamlines workflow management with robust automation, fault tolerance, language integration, and easy deployment via Kubernetes and Docker Compose.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
The deployment process is quite straightforward as it provides both Kubernetes and Docker Compose versions, allowing us to run it in ECS containers.
 

Categories and Ranking

Pega Platform
Ranking in Process Automation
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (5th), Rapid Application Development Software (9th), Low-Code Development Platforms (7th)
Temporal
Ranking in Process Automation
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of Pega Platform is 6.0%, down from 10.5% compared to the previous year. The mindshare of Temporal is 7.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
AbhishekDash - PeerSpot reviewer
Orchestrates infrastructure tasks like deployment, deletion, and management
Temporal focus on developers rather than business users. In contrast to older workflow orchestration engines like Camunda, which are more business-oriented and strongly emphasize UI and workflow authoring, Temporal is geared toward developers. It provides extensive capabilities for building complex workflows. A standout feature of Temporal is its handling of long-running workflows, a significant advantage over many other solutions. Temporal excels in managing distributed transactions and application state durability, especially in microservice environments where transactions might fail due to network issues. Temporal simplifies these challenges by managing retries, fail-safes, and circuit breakers. As a result, developers don't need to implement these features manually; Temporal handles them implicitly, though it also allows for tuning based on specific needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
28%
Computer Software Company
16%
Retailer
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What is your experience regarding pricing and costs for Temporal?
Temporal OSS is expensive in infrastructure, but it brings back the reliability that companies need.
What needs improvement with Temporal?
The actual user interface is still in its early stages. It’s very basic. Users don’t really have a complex permission model yet. Users don’t really have ways to automate things like, for example, p...
What is your primary use case for Temporal?
We [my company] use it to run a large workload. We have a set of security scans we want to perform, and we distribute them over a full day, that’s over 24 hours. We use it to orchestrate all the st...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Information Not Available
Find out what your peers are saying about Pega Platform vs. Temporal and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.