Pega Platform vs Temporal comparison

Pega and Temporal Technologies are both solutions in the Process Automation category. Pega is ranked #2 with an average rating of 8.2, while Temporal Technologies is ranked #7 with an average rating of 8.6. Additionally, 91% of Pega users are willing to recommend the solution, compared to 94% of Temporal Technologies users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

4,259 Views
3,321 Comparison Views

91% willing to recommend

Temporal

Read 17 Temporal reviews

1,417 Views
1,108 Comparison Views

94% willing to recommend

Pega Platform

Temporal

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Temporal are competitors in workflow management and automation. Pega appears to have an advantage in robust enterprise features, while Temporal shines in open-source accessibility and developer-centric capabilities.

Features: Pega Platform is noted for its comprehensive case management, robust integration services, and low-code capabilities, supporting agile development with features like Pega Cloud. Temporal offers strong long-running workflow handling, distributed transaction management, and open-source accessibility, ideal for developers in microservice environments.

Room for Improvement: Pega users seek streamlined UX and better cloud capabilities, facing challenges with its complex interface and high licensing fees. Temporal requires improved documentation and community support, alongside better workflow visualization and enhanced data storage features.

Ease of Deployment and Customer Service: Pega supports deployment on-premises and in the cloud but has mixed reviews on setup complexity and customer service responsiveness. Temporal, largely open-source, offers simpler deployment yet presents a learning curve and limited community support.

Pricing and ROI: Pega's pricing is viewed as expensive by SMEs, but it offers high ROI with full utilization. Temporal provides cost savings with a free open-source model, appealing to those seeking reduced workflow management costs, with scaling considerations for cloud environments.

To learn more, read our detailed Pega Platform vs. Temporal Report (Updated: March 2025).

Buyer's Guide

Pega Platform vs. Temporal

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Temporal

Ranking in Process Automation

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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AbhishekDash

Senior Software Engineer at A.P. Moller - Maersk

Orchestrates infrastructure tasks like deployment, deletion, and management

Temporal focus on developers rather than business users. In contrast to older workflow orchestration engines like Camunda, which are more business-oriented and strongly emphasize UI and workflow authoring, Temporal is geared toward developers. It provides extensive capabilities for building complex workflows. A standout feature of Temporal is its handling of long-running workflows, a significant advantage over many other solutions. Temporal excels in managing distributed transactions and application state durability, especially in microservice environments where transactions might fail due to network issues. Temporal simplifies these challenges by managing retries, fail-safes, and circuit breakers. As a result, developers don't need to implement these features manually; Temporal handles them implicitly, though it also allows for tuning based on specific needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is quite simple and easy to use, even for beginners."

"The visualization of the business process and the collaboration aspects of the solution are its most valuable features."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

"Fast prototyping."

"getNext removes some of the managements overheads as well as inbuilt reporting."

"They're pretty easy to create, and they're pretty easy to deploy."

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."

More Pega Platform pros

"When some jobs take a lot of time and fail midway, the solution’s retry feature automatically causes them to retry."

"Temporal allows retryability for different workflows whenever they fail. It helps ensure idempotence and that things get done."

"It's easy to get started and user-friendly."

"What I like best about Temporal is its durable execution, which means you don't need to write many boilerplate code for critical pieces, especially for retries. It also has great observability and a nice dashboard to see issues without digging into logs. The interface for viewing activities is excellent, with good tracing that shows how long activities took and what ran, making it almost perfect for debugging."

"The solution's most valuable features include its ability to simplify the management of complex workflows, improve system resilience and fault tolerance, and reduce the need for extensive boilerplate code."

"The most valuable thing about Temporal is that we can create multiple and child workflows. We can segregate work as we want, which is good for work organization. It's also easy to maintain. We're trying to generate and fill PDF forms with custom data, including digital signatures. We call AWS and do all activities through Temporal, like calling and saving data in buckets. We do this because we have a lot of load, with multiple users requesting data. We have two types of users: admin and customer. The admin creates forms, and employees or customers fill them out. When admin gets a form, it's stored in Temporal."

"The solution's most valuable feature is its ability to fix things quickly."

"We like the fact that the whole process is durable, which is very useful to us."

More Temporal pros

Cons

"User interface needs improvement."

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."

"There is a scarcity of resources who have worked with this solution before."

"They need to support the solution better, at this time the company does not have enough support."

"The pricing model needs to be improved. Right now, it's too expensive."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."

More Pega Platform cons

"Temporal images aren’t FIPS compliant, and we have to be FIPS compliant."

"There are areas where Temporal could improve. For instance, calling multiple microservices with Temporal introduces latency due to workflow registration and analytics overhead."

"Sometimes it scales kind of badly, but it depends on the process of our products."

"Temporal could be improved by making it more user-friendly for beginners and non-technical staff, ensuring easier integration and usability across different use cases."

"Configuring workflows can be improved —the solution could offer more options, but it's not a must-have."

"One issue is that we don't have enough resources in the community to get answers when we face problems. We once had a cross-cluster persistence issue, which we solved using different keys. I think Temporal is good right now, but I'm part of the community and will let you know if I think of any improvements."

"Temporal doesn't have built-in data storage to store the state of the ongoing execution."

"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."

More Temporal cons

Pricing and Cost Advice

"The price could be lower."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"We do not have to purchase any licenses for the product."

"I rate Pega BPM a seven out of ten."

"Licensing is expensive. You need to wisely select between per user and per case."

"The pricing is pretty good, compared to other similar products."

More Pega Platform pricing and cost advice

"Temporal is a free, open-source tool."

"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."

"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."

"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."

"It is worth the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

28%

Computer Software Company

19%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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What is your experience regarding pricing and costs for Temporal?

Temporal OSS is expensive in infrastructure, but it brings back the reliability that companies need.

See all answers

What needs improvement with Temporal?

The actual user interface is still in its early stages. It’s very basic. Users don’t really have a complex permission model yet. Users don’t really have ways to automate things like, for example, p...

See all answers

What is your primary use case for Temporal?

We [my company] use it to run a large workload. We have a set of security scans we want to perform, and we distribute them over a full day, that’s over 24 hours. We use it to orchestrate all the st...

See all answers

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Product Reports

Buyer's Guide

Pega Platform

March 2025

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Buyer's Guide

Temporal

March 2025

Download Temporal product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.

Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.

What are Temporal's key features?

Automation and Efficient Management: Automatically handles workflows without manual intervention.
Resilience and Fault Tolerance: Features built-in retry policies for increased reliability.
Integration: Supports various programming languages, easing development.
Distributed Transactions: Simplifies complex transaction handling with reduced boilerplate code.
Durable Execution: Ensures long-running workflows are reliably managed.

What benefits or ROI should users evaluate?

Scalability and Reliability: Enhances IT environments through robust workflow management.
Ease of Integration: Supports seamless multi-platform automation.
Improved Operational Efficiency: Reduces need for extensive coding, streamlining processes.
Durability and Fault Tolerance: Provides reliable asynchronous operations.

Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.

Temporal Technologies

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available

Buyer's Guide

Pega Platform vs. Temporal

March 2025

Free Report: Pega Platform vs. Temporal

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