ARIS BPA vs Pega Platform comparison

Software AG and Pega are both solutions in the Business Process Management (BPM) category. Software AG is ranked #5 with an average rating of 8.6, while Pega is ranked #3 with an average rating of 8.0. Software AG holds a 5.8% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

ARIS BPA

Read 65 ARIS BPA reviews

5,704 Views
4,450 Comparison Views

89% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

ARIS BPA

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and ARIS BPA are key tools in the BPM space. Pega Platform is noted for its streamlined adaptability, while ARIS BPA stands out for its comprehensive functionality, giving each a unique upper hand.

Features: Pega Platform delivers robust automation, seamless integration, and adaptable processes. ARIS BPA is recognized for its detailed process modeling, extensive analysis, and capability-focused features.

Room for Improvement: Pega Platform could improve its reporting and expand customization options and navigation intuitiveness. ARIS BPA could benefit from a more intuitive navigation system, increased usability, and broader accessibility.

Ease of Deployment and Customer Service: Pega Platform offers quick deployment and responsive support. ARIS BPA, despite a complex setup, provides comprehensive customer support.

Pricing and ROI: Pega Platform is cost-effective upfront with satisfactory ROI. ARIS BPA, despite higher initial costs, offers extensive capabilities that are valuable for larger operations.

To learn more, read our detailed ARIS BPA vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

ARIS BPA vs. Pega Platform

October 2024

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Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

5th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Business Process Design (3rd)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 5.8%, up from 5.3% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Libor Černý

Process manager at a insurance company with 5,001-10,000 employees

Jan 26, 2022

I can usually find an answer to my issue on ARIS Community

From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system."

"The tool defines the processes. It's the documentation of everything."

"The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language."

"It is a well-featured, functional product."

"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."

"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."

"Fully-reportable database over Visio."

"The matrix model makes building relations easier."

More ARIS BPA pros

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."

"The most notable feature is the dynamic workflow changes, allowing adjustments without completing the entire cycle. Transitioning from test to build to production was seamless and on the fly, which is something truly remarkable about Pega. Additionally, the workflow creation doesn't require users with extensive technical skills, thanks to its low-code platform, making it accessible and efficient."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"It's an end-to-end solution and a digital transformation tool."

"The solution's case management is its most valuable aspect."

"The most valuable feature of Pega BPM is its architecture."

"We can use the rules as per the class."

More Pega Platform pros

Cons

"Sometimes, ARIS BPA breaks down, and its stability can be improved."

"The governance mechanism could be better, as could automation."

"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."

"User interface (UI)."

"The tool needs to improve its support since they take long to respond."

"It needs external API and the ability to navigate back, similar to "Back" in web browser."

"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."

"I would like to see the reporting aspects improved."

More ARIS BPA cons

"PegaRULES should provide a more drag-and-drop interface to make it a low-code, no-code product."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

"UI needs improvement."

"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."

"The solution's pricing model or licensing model could be a little better."

"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

"The quality of partners available with Pega specialisation can be improved."

"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."

More Pega Platform cons

Pricing and Cost Advice

"The product is expensive."

"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."

"It is an expensive solution."

"The product is inexpensive."

"I would recommend the product to only enterprise companies because of the pricing."

"The price could be better."

"If you can afford it, it's the best so far."

"ARIS BPA is too costly from a licensing perspective."

More ARIS BPA pricing and cost advice

"Licensing is expensive. You need to wisely select between per user and per case."

"I rate Pega BPM a seven out of ten."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The price could be lower."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"Licensing varies across geographical regions for us."

"The pricing is pretty good, compared to other similar products."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

11%

Computer Software Company

11%

Government

10%

Financial Services Firm

27%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

Improvement should be made as per customer requirements.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 26% of the time

ADONIS vs ARIS BPA

Compared 9% of the time

Camunda vs ARIS BPA

Compared 8% of the time

Bizagi vs ARIS BPA

Compared 6% of the time

iServer vs ARIS BPA

Compared 3% of the time

More ARIS BPA Competitors

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Bizagi vs Pega Platform

Compared 2% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

ARIS BPA

October 2024

Download ARIS BPA product report

Buyer's Guide

Pega Platform

September 2024

Download Pega Platform product report

Also Known As

ARIS, ARIS BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Software AG

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Pega

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

ARIS BPA vs. Pega Platform

October 2024

Free Report: ARIS BPA vs. Pega Platform

Find out what your peers are saying about ARIS BPA vs. Pega Platform and other solutions. Updated: October 2024.

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