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ARIS BPA vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Design
4th
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (10th)
 

Mindshare comparison

As of February 2025, in the Business Process Design category, the mindshare of ARIS BPA is 8.1%, down from 9.3% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Q&A Highlights

KD
Nov 05, 2022
 

Featured Reviews

Veronika Ellermann - PeerSpot reviewer
Very user-friendly application; ARIS has an active user community; Content-sharing in the tool to be improved
The Risk and Compliance Management tool is rather complex. So, we customized it. Customization was done by SAG and was done fast. The facility for sharing content should be enhanced. For example, it would be nice if you could share content with viewers who do not explicitly have access to the model. As it is now, if you share a process with somebody that does not have access to the model, then the person receives a link that simply tells them they have no access. Particularly, when you're in the process of modeling something and you want to share it because you want to get feedback from your colleagues, I would appreciate being able to share that content. It could be valid for a period, such as 24 hours or one week. This is something that would help.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are business process modeling and reporting."
"There is a module designer, that one is very powerful and it creates very good reports."
"In general, the users really like it and they can get started using it very easily."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"Collaboration and governance over enterprise artifacts."
"ARIS BPA is customizable as per specific business requirements."
"I am impressed with the tool's integration. It also facilitates collaboration in the organization."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"The solution is very stable."
"Simulation is most valuable."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
 

Cons

"The tool's installation and configuration part needs to improve."
"The solution is difficult and not very exciting to learn."
"There is not enough documentation provided for the tool's support or administration.​"
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"I find it difficult to access the database as I want with direct querying."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"I would love to see a template and shapes for customer journey mapping."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It can be more user-friendly."
 

Pricing and Cost Advice

"Negotiate. Price is high so make sure you’re getting the best deal."
"ARIS is quite expensive."
"If you can afford it, it's the best so far."
"The solution has a fair price for the value it delivers."
"ARIS BPA is too costly from a licensing perspective."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"In terms of pricing, it would be nice if it were more affordable."
"The pricing and licensing costs are available on their website. They will assign a relationship manager to assist if you show further interest in their products."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Answers from the Community

KD
Nov 5, 2022
Nov 5, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​ Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution. The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in...
2 out of 3 answers
EB
Jul 25, 2022
Hi @Mohammed Sulty, @Andrew-Lim, @AnkushJain, @Niels Doeleman, @David March, @Harald Sommer, @Majd Abbassi, @Victor Lever ​and @SumitKumar9, Would you possibly have any inputs to help @Kaustubh Dani ​with their question? Thanks in advance.​ ​ ​ ​ ​ ​ ​
AL
Jul 27, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​  Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution.  The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in the same manner.  Things can get a bit more complex if there is customization from the source of import (e.g. iGrafx).  If you are dealing with a small number of process models, you can test the export and import functionality and see what attributes/ metadata are missing.  For a bigger volume of the process model, it's more economical for the new BPM consultant to prepare a script to import the model and attributes. The export model and task attributes will need to fit into the import ARIS Function Allocation Diagram (FAD).
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Computer Software Company
11%
Government
10%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
Improvement should be made as per customer requirements.
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Find out what your peers are saying about ARIS BPA vs. iGrafx Process360 Live Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.