Camunda vs iGrafx Process360 Live Platform comparison

Camunda and iGrafx are both solutions in the Business Process Design category. Camunda is ranked #2 with an average rating of 8.4, while iGrafx is ranked #18 with an average rating of 8.0. Camunda holds a 11.3% mindshare in BPD, compared to iGrafx’s 1.6% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

Camunda

Read 78 Camunda reviews

21,608 Views
6,050 Comparison Views

89% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,278 Views
856 Comparison Views

91% willing to recommend

Camunda

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Jun 15, 2025

iGrafx Process360 Live Platform and Camunda are both prominent in the business process management category. Data comparisons indicate that iGrafx has an advantage in terms of pricing and support, while Camunda is favored for its extensive feature set and high perceived value.

Features: iGrafx Process360 Live Platform is known for its comprehensive process documentation, governance, and integration capabilities, along with detailed analytics. Camunda excels in workflow automation, scalability, and offers a developer-friendly environment with open-source flexibility. These features make Camunda the preferred choice for organizations looking for customizable solutions.

Room for Improvement: iGrafx could enhance its user interface for even better user experience and expand its range of integrations with other enterprise software. Additionally, improving its mobile platform could offer users better accessibility. Camunda might benefit from simplifying its deployment process to reduce the learning curve for new users. It could also enhance its out-of-the-box feature set to better serve non-technical users and improve customer support response times.

Ease of Deployment and Customer Service: iGrafx offers an intuitive deployment model coupled with comprehensive customer support praised for its ease and reliability. Camunda, while providing solid customer service, is recognized for a more technical deployment process. However, its extensive documentation and robust community support benefit more tech-oriented teams.

Pricing and ROI: iGrafx features a competitive pricing structure and attractive ROI driven by low setup costs and efficient process optimization tools. Although Camunda is priced higher, it justifies this with enhanced capabilities that promise significant long-term ROI. Organizations often find investing in Camunda worthwhile for the extensive operational efficiencies achieved.

To learn more, read our detailed Camunda vs. iGrafx Process360 Live Platform Report (Updated: September 2025).

Buyer's Guide

Camunda vs. iGrafx Process360 Live Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Camunda

Ranking in Business Process Design

2nd

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (1st)

iGrafx Process360 Live Plat...

Ranking in Business Process Design

18th

Ranking in Business Process Management (BPM)

24th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Mining (9th)

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of Camunda is 11.3%, up from 11.4% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
Camunda	11.3%
iGrafx Process360 Live Platform	1.6%
Other	87.1%

Business Process Design

Featured Reviews

CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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Ganesh-Iyer

Managing Director at SSA Techknowlogies (P) Ltd

Helps simplify processes of a business

One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."

"We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"

"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."

"One valuable feature of the solution is its flexibility."

"Camunda is a scalable product."

"The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."

"The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."

"One reason we selected Camunda or Cloud/DB is that it comes with the support of the BPMN notation, which helps to define processes in a standard manner. Another reason was that Camunda Cloud, as the name says, is designed for a new cloud era."

More Camunda pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"We found the technical support to be helpful."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The solution is very stable."

"Provides a valuable BPMN feature."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

More iGrafx Process360 Live Platform pros

Cons

"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."

"There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

"Camunda Platform's customer support could be improved because their response is quite slow."

"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."

"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."

"The GUI needs to be improved, with more configuration options."

"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."

"Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow."

More Camunda cons

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"It would be nice to have a Spanish user interface available to us."

"It can be more user-friendly."

"I would love to see a template and shapes for customer journey mapping."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"The price could be more competitive."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective."

"Generally, the price could be better, as well as the licensing fees."

"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."

"The open-source version of the product is free to use."

"There is a bit of scope for improvement in how the licensing and pricing are done. They are based on the number of processing instances you execute on the cluster... but on the self-hosted mode, the pricing model should be customized."

"We pay for the license of this solution annually."

"Its price is decent. Everything is included in the license. The Community version is also good to start with. We are using the Community version."

"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."

More Camunda pricing and cost advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

14%

Government

Insurance Company

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	15
Large Enterprise	29

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

Comparisons

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Compared 11% of the time

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Compared 10% of the time

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Compared 8% of the time

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Compared 8% of the time

IBM BPM vs Camunda

Compared 8% of the time

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Compared 18% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 12% of the time

Visio vs iGrafx Process360 Live Platform

Compared 10% of the time

Lucidchart vs iGrafx Process360 Live Platform

Compared 8% of the time

Appian vs iGrafx Process360 Live Platform

Compared 6% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

Camunda

October 2025

Download Camunda product report

Buyer's Guide

iGrafx Process360 Live Platform

October 2025

Download iGrafx Process360 Live Platform product report

Also Known As

Camunda BPM

No data available

Interactive Demo

Camunda

Demo not available

iGrafx

Overview

Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.

Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.

What are Camunda's key features?

Lightweight Architecture: Offers streamlined and efficient process management.
Scalability: Supports growth and complexity in operations.
Flexibility with BPMN, CMMN, and DMN Standards: Ensures adaptability to different process modeling needs.
Open-Source: Encourages customization and user-specific enhancements.
Graphical Process Modeling: Intuitive interface for designing and automating processes.

What benefits or ROI should users look for?

Enhanced Efficiency: Streamlines processes for optimized performance.
Seamless Integration: Ensures smooth workflow across different systems.
Improved Collaboration: Facilitates effective cooperation between business and IT.
Customizability: Adapts to specific user requirements and system environments.

In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.

Camunda

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Multinational Bank

Buyer's Guide

Camunda vs. iGrafx Process360 Live Platform

September 2025

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