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MEGA HOPEX vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (18th), Process Mining (9th)
MEGA HOPEX
Ranking in Business Process Design
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Architecture Management (5th), GRC (7th)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.7%, up from 1.2% compared to the previous year. The mindshare of MEGA HOPEX is 4.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
MEGA HOPEX4.1%
iGrafx Process360 Live Platform2.7%
Other93.2%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"I find the IT portfolio management very valuable and helpful."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
"The support experience in Latin America is great."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"It provides a central repository of all architecture artifacts as well as application inventory, has made it easier to do impact analysis, and is slowly becoming the authoritative source of current state application architecture."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"My advice is that if you have the budget for it, MEGA HOPEX is a fantastic tool."
"The strength of MEGA HOPEX lies in its ability to customize the metamodel."
 

Cons

"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"Scalability can be a problem sometimes."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"I cannot recall coming across any missing features."
"I would say the other big issue is documentation. Mega needs better documentation."
"Better documentation and training would be helpful."
"I feel that there isn't enough time spent on conversation or knowledge sharing with the MEGA support team."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"The pricing depends on the number of licenses purchased."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"It is very expensive."
"MEGA HOPEX's licensing costs are yearly."
"The tool is relatively expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
20%
Government
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Overview

 

Sample Customers

Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
886,174 professionals have used our research since 2012.