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MEGA HOPEX vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (10th)
MEGA HOPEX
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Architecture Management (4th), GRC (4th)
 

Mindshare comparison

As of December 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.2%, down from 1.5% compared to the previous year. The mindshare of MEGA HOPEX is 3.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Navi Thejesh - PeerSpot reviewer
Interactive with good functionality and helps with productivity
The latest version is HOPEX WiFi. HOPEX can be on the cloud and accessed from anywhere within the given access network area. It is very interactive. We can do things from anywhere, and all the applications will work as specified. We can generate documents and can publish the documents. We can create a data match and visualize graphs and everything. Everything can be generated from the web interface itself. It has good functionality. We can develop our own customizations and meta models to define requirements, in-house business functions, and requirements. MEGA is already defined by global standards. A company can adapt to global standards and work in such a way to design its own methodology to define its structure. The interface is very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"The solution is stable. All the refreshes run very well."
"Business users understand it really well, which means we can then help them automate their business processes."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"This solution is good at utilizing standards rules for connectivity."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It has simplified compliance with regulations and company standards."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"We found the technical support to be helpful."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Provides a valuable BPMN feature."
"The solution is very stable."
"The support experience in Latin America is great."
"Every module sets up the same information in a unique repository."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"The platform is stable."
"It's excellent for supporting decision-making."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
 

Cons

"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"Lacking more out of the box integrations."
"Scalability can be a problem sometimes."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The solution lacks additional models compared to other tools."
"The solution is quite expensive."
"This product is expensive and would be improved by lowering its price."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
 

Pricing and Cost Advice

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"The solution is not very expensive."
"The solution is very, very cost-effective."
"We are seeing ROI from this solution. The solution has saved us time."
"Making it less expensive would be good."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"They have a free subscription model that gives a lot of power to the users."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"It is very expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The tool is relatively expensive."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The product has a high cost."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
10%
Computer Software Company
10%
Government
9%
Financial Services Firm
23%
Computer Software Company
8%
Manufacturing Company
7%
Government
5%
Educational Organization
43%
Financial Services Firm
13%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
 

Also Known As

IBM Lombardi Blueprint
No data available
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iGrafx Process360 Live Platform and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.