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MEGA HOPEX vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
Sentiment score
8.3
Customer service is praised for responsiveness and helpfulness, with high satisfaction ratings and a desire for localized support.
Sentiment score
8.2
MEGA HOPEX support is praised for responsiveness and skill, though customization challenges exist; quality varies by region.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.3
iServer needs UI and performance improvements, enhanced integration, better licensing, data modeling, customization, security, and visualization capabilities.
Sentiment score
5.0
MEGA HOPEX needs improved reporting, stability, user interface, integration, and documentation to enhance usability and customer appeal.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
7.9
iServer is scalable for diverse organizations, efficiently supporting teams of various sizes, with minimal performance concerns affecting scalability.
Sentiment score
7.3
MEGA HOPEX's scalability receives mixed reviews, excelling for some but facing challenges with high-volume tasks and licensing costs.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
Sentiment score
5.8
iServer's pricing varies with commitment duration, starting at $13K, making it feasible mainly for larger enterprises.
No sentiment score available
MEGA HOPEX pricing varies annually, with costs seen as high by some users, ranging $2,000-$3,000 per user.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
8.5
iServer is highly rated for stability and seamless Visio integration, with emphasis on synchronization, permissions, and user training.
Sentiment score
7.8
MEGA HOPEX's recent versions show improved stability, scoring 7-9/10, with better performance on Windows, handling users effectively.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
Sentiment score
8.2
iServer's features include process modeling, Microsoft Office integration, customization, and SharePoint compatibility, enhancing enterprise architecture efficiency and ease of use.
Sentiment score
8.3
MEGA HOPEX integrates business processes with IT strategies, offering customizable tools, interactive dashboards, and efficient stakeholder collaboration.
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iServer
Ranking in Business Process Design
14th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
MEGA HOPEX
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Architecture Management (4th), GRC (4th)
 

Q&A Highlights

AS
Sep 17, 2014
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Navi Thejesh - PeerSpot reviewer
Interactive with good functionality and helps with productivity
The latest version is HOPEX WiFi. HOPEX can be on the cloud and accessed from anywhere within the given access network area. It is very interactive. We can do things from anywhere, and all the applications will work as specified. We can generate documents and can publish the documents. We can create a data match and visualize graphs and everything. Everything can be generated from the web interface itself. It has good functionality. We can develop our own customizations and meta models to define requirements, in-house business functions, and requirements. MEGA is already defined by global standards. A company can adapt to global standards and work in such a way to design its own methodology to define its structure. The interface is very good.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Educational Organization
37%
Financial Services Firm
11%
Government
10%
Computer Software Company
6%
Educational Organization
42%
Financial Services Firm
13%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool ...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
 

Also Known As

IBM Lombardi Blueprint
No data available
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.