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MEGA HOPEX vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iServer
Ranking in Business Process Design
14th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
MEGA HOPEX
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Architecture Management (4th), GRC (4th)
 

Q&A Highlights

AS
Sep 17, 2014
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Navi Thejesh - PeerSpot reviewer
Interactive with good functionality and helps with productivity
The latest version is HOPEX WiFi. HOPEX can be on the cloud and accessed from anywhere within the given access network area. It is very interactive. We can do things from anywhere, and all the applications will work as specified. We can generate documents and can publish the documents. We can create a data match and visualize graphs and everything. Everything can be generated from the web interface itself. It has good functionality. We can develop our own customizations and meta models to define requirements, in-house business functions, and requirements. MEGA is already defined by global standards. A company can adapt to global standards and work in such a way to design its own methodology to define its structure. The interface is very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"Business users understand it really well, which means we can then help them automate their business processes."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"Good and effective reporting features, which help in decision making."
"The product has a valuable customized model."
"We like the governance."
"This flexibility is the most helpful part in the standard version."
"This is a flexible tool compared to some other solutions."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"I have to think less with this solution. It's simple."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This is a complete package with all of the functionality that we need."
"Every module sets up the same information in a unique repository."
"The support experience in Latin America is great."
"What I find the most valuable is the process workflow. It is really good."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The solution itself was easy to use."
 

Cons

"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"I haven't used this solution long enough to know what areas could be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"More visualization techniques and ways to report the data might be helpful."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"Scalability can be a problem sometimes."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"The tool needs to have a viewer portal. Currently, we have to use a custom solution to display information, which requires additional effort and tracking of data on a daily basis. Having a built-in viewer dashboard portal would be beneficial."
"The initial setup is a little complex."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
 

Pricing and Cost Advice

"The solution is very, very cost-effective."
"The solution is not very expensive."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"Making it less expensive would be good."
"We are seeing ROI from this solution. The solution has saved us time."
"They have a free subscription model that gives a lot of power to the users."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The product has a high cost."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"It is very expensive."
"The tool is relatively expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
10%
Computer Software Company
10%
Government
9%
Educational Organization
37%
Financial Services Firm
11%
Government
9%
Computer Software Company
6%
Educational Organization
43%
Financial Services Firm
13%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool ...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
 

Comparisons

 

Also Known As

IBM Lombardi Blueprint
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Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.