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MEGA HOPEX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
8th
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
MEGA HOPEX
Ranking in Enterprise Architecture Management
4th
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
GRC (4th)
 

Mindshare comparison

As of July 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.5%, up from 4.5% compared to the previous year. The mindshare of MEGA HOPEX is 6.8%, up from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Q&A Highlights

AS
Sep 17, 2014
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the governance."
"Good and effective reporting features, which help in decision making."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The product has a valuable customized model."
"Tech support is very responsive. They solved issues within a prompt response time."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer has valuable features for workflow and document management."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The strength of MEGA HOPEX lies in its ability to customize the metamodel."
"The tool is very simple and intuitive to use."
"An advantage is its accessibility."
"It generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure)."
 

Cons

"There are other solutions out there that have a better user interface."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Cannot see which activities are control activities."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It runs relatively slowly."
"It definitely needs help to improve the visual aspect of the solution."
"The product is more expensive than Spark."
"The performance is slow, which is something that should be improved."
"The interface must be improved."
"Lacking more out of the box integrations."
"Scalability can be a problem sometimes."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"The solution lacks additional models compared to other tools."
"The initial setup is a little complex."
"The training materials and learning process need improvement."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The pricing depends on the number of licenses purchased."
"The tool is relatively expensive."
"The product has a high cost."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"It is very expensive."
"MEGA HOPEX's licensing costs are yearly."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
12%
Educational Organization
10%
Computer Software Company
7%
Financial Services Firm
18%
Educational Organization
13%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.