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LeanIX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (13th)
LeanIX
Ranking in Enterprise Architecture Management
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.7%, up from 4.5% compared to the previous year. The mindshare of LeanIX is 16.3%, up from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Umit Sengul - PeerSpot reviewer
A platform that facilitates efficient IT architecture management and integration, improving organizational coordination and decision-making
LeanIX is primarily used to create and manage architectural models, link capabilities, activities, and products and generate comprehensive reports. It serves as a central platform for overseeing the IT landscape within EON, a large organization, streamlining operations and enhancing governance…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iServer is a very flexible platform for defining your own enterprise architecture model."
"The initial setup is easy."
"iServer has valuable features for workflow and document management."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Good and effective reporting features, which help in decision making."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This flexibility is the most helpful part in the standard version."
"The product has a valuable customized model."
"I like the tool’s integration and maps."
"The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
"LeanIX has a great application information architecture."
"Interfaces well with downstream systems of data."
"My favorite feature of LeanIX is its ability to induct attribute-driven surveys."
"The usability is very high. It almost looks like a Facebook for Enterprise architecture, it's pretty nice. It's HTML5 based. The repository is very easy. It has 10 different ways of sorting the objects you have in your architecture repository. Maintaining new data or to add data to your repository is very easy."
"Ease of use is the most valuable feature. From an enterprise architecture perspective, it's not too cumbersome with too many functionalities, yet it has a lot of attributes for the content it covers."
"The solution provides a single window view of business, application, data, and technology views of the IT ecosystem."
 

Cons

"There are other solutions out there that have a better user interface."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Requirements management needs to be improved."
"The performance is slow, which is something that should be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"LeanIX has limited in-build diagramming capabilities, requiring the purchase of another tool. That is the main drawback of LeanIX because they don't have a built-in add-on product for diagramming."
"I think the tool's main issue might be direct integrations."
"I find LeanIX's pricing expensive for the functionality it offers. However, with the acquisition by SAP, the pricing might become more affordable due to scale and tiered application pricing. Currently, it offers different tiers for the first 400 applications: 400 to 600 and 600 to 1,000, making it expensive from a pricing standpoint."
"Not a ten because you always have that gap between complexity and easy to use. And the more complex the tool becomes, the more difficult it is to get the usability."
"Does a poor job of being able to allocate detailed costings to components within the network."
"LeanIX experiences a lot of server timeouts. Nearly every transaction needs to be done twice due to these issues."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"Improvements in user interface simplicity could be made, particularly with the reporting and filtering capabilities."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"It cost me $91,000 a year for 300 applications. For any enterprise, 300 applications are minimal, as many have well over 1,000 applications."
"I would rate the pricing a one out of ten, where one is cheap, and ten is expensive."
"LeanIX uses application-based account licensing, where the cost is multiplied by the number of applications in the software implementation."
"As the tool is cloud-based, its cost is more affordable."
"The solution's pricing is based on a licensing model that is competitive and in line with other products."
"The tool needs to include more flexible licensing options. We do not use the tool all the time. So pricing should be considered only when we use the tool."
"The pricing is very good. We definitely get good value for the money."
"There is a sweet spot of where they need to be on pricing right now. They could go up a little bit in pricing, but it has to do with the cost savings, and it has to do with the practitioners using it. I use it where I get cost savings and I can justify it, but they probably have the ability to flex a 10% up channel on their sales on that. So, they could increase their settle price, not their offering price, when they sell. They can probably hold that up a little bit higher than it is because there are cost savings that we can drive from it."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
12%
Government
9%
Computer Software Company
6%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What do you like most about LeanIX?
The ability to import data and generate reports from it. That's where its power lies.
What is your experience regarding pricing and costs for LeanIX?
LeanIX is associated with high costs. It cost me $91,000 a year for 300 applications. For any enterprise, 300 applications are minimal, as many have well over 1,000 applications. The first pricing ...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
adidas, Bosch, Chico's, Haworth, Helvetia, KuKa, Osram, Telekom, TUI, Santander, Swarovski, Vaillant, 7Eleven, and Zalando.
Find out what your peers are saying about LeanIX vs. iServer and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.