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LeanIX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Customer service is praised for responsiveness and helpfulness, with high satisfaction ratings and a desire for localized support.
Sentiment score
10.0
LeanIX provides efficient customer service with rapid responses, though time zones and agent experience may occasionally present challenges.
 

Room For Improvement

Sentiment score
4.3
iServer needs UI and performance improvements, enhanced integration, better licensing, data modeling, customization, security, and visualization capabilities.
Sentiment score
4.7
LeanIX needs enhancements in integrations, diagramming, documentation, reporting, pricing transparency, UI intuitiveness, and multi-cloud and metadata strategies.
 

Scalability Issues

Sentiment score
7.9
iServer is scalable for diverse organizations, efficiently supporting teams of various sizes, with minimal performance concerns affecting scalability.
Sentiment score
8.6
LeanIX offers scalable, cloud-based adaptability with consistent user satisfaction across company sizes, despite potential performance issues and tiered pricing.
 

Setup Cost

Sentiment score
5.8
iServer's pricing varies with commitment duration, starting at $13K, making it feasible mainly for larger enterprises.
No sentiment score available
LeanIX pricing varies with usage, offering competitive value but challenging cost predictability and limited flexibility for sporadic use.
 

Stability Issues

Sentiment score
8.5
iServer is highly rated for stability and seamless Visio integration, with emphasis on synchronization, permissions, and user training.
Sentiment score
8.3
LeanIX is praised for its reliability and user-friendliness, scoring 8-10, with rare minor response time issues.
 

Valuable Features

Sentiment score
8.2
iServer's features include process modeling, Microsoft Office integration, customization, and SharePoint compatibility, enhancing enterprise architecture efficiency and ease of use.
Sentiment score
8.5
LeanIX is valued for its intuitive, flexible reporting, integration with ServiceNow, and efficient application portfolio management capabilities.
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
LeanIX
Ranking in Enterprise Architecture Management
1st
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Architecture Management category, the mindshare of iServer is 4.4%, down from 4.6% compared to the previous year. The mindshare of LeanIX is 15.9%, up from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
NickGenoese - PeerSpot reviewer
Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention
When we input our inventory and components, it tells us which ones are nearing end-of-life, deprecated, or obsolete. It also categorizes them. We've added flags, essentially tags, to mark certain things as non-strategic technologies. Using LeanIX, we made conscious decisions about which technologies are strategic and which aren't. This allows us to generate reports highlighting applications written in non-strategic technologies, giving us a better picture of our inventory size and what needs to migrate to the cloud or our target technology. So, it's about understanding what we have, seeing how it aligns with our strategic direction, and then driving the movement towards that direction.
report
Use our free recommendation engine to learn which Enterprise Architecture Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
11%
Government
10%
Computer Software Company
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What do you like most about LeanIX?
The ability to import data and generate reports from it. That's where its power lies.
What is your experience regarding pricing and costs for LeanIX?
LeanIX uses application-based account licensing, where the cost is multiplied by the number of applications in the software implementation. Essential Docker offers unlimited users and limited appli...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
adidas, Bosch, Chico's, Haworth, Helvetia, KuKa, Osram, Telekom, TUI, Santander, Swarovski, Vaillant, 7Eleven, and Zalando.
Find out what your peers are saying about LeanIX vs. iServer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.