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LeanIX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (16th)
LeanIX
Ranking in Enterprise Architecture Management
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.2%, down from 4.3% compared to the previous year. The mindshare of LeanIX is 13.1%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
LeanIX13.1%
iServer4.2%
Other82.7%
Enterprise Architecture Management
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
SidneyWong - PeerSpot reviewer
Has provided a structured way to align business capabilities with IT while showing potential for support improvements
What it does is it creates a register in the documentation of all your applications and technologies. When you align or map it to your business capabilities, this is how you identify duplication of technologies in your business and how you can potentially rationalize and standardize on them. In conjunction with my business policies, LeanIX is quite effective because using it as a tool to determine what is an endorsed technology can prevent other technologies from being used. I would call it effective in preventing technology sprawl in my environment if it is used alongside my business policies. It does assist in aligning IT with business goals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"I have to think less with this solution. It's simple."
"The initial setup is easy."
"This flexibility is the most helpful part in the standard version."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This is a flexible tool compared to some other solutions."
"I can develop a report and then do a presentation, or develop a report and some other diagrams and then put them all in one presentation, and from there, I can present things directly, so there is no need to move images."
"The solution has a very useful assessment tool that automatically populates from input data to produce a detailed analysis of customer's environments."
"I would rate LeanIX at an 8.5, trending towards nine."
"For the reporting capabilities, LeanIX provides dashboards for different levels, including CXO dashboards. There are plenty of dashboards for reporting."
"My favorite feature of LeanIX is its ability to induct attribute-driven surveys."
"LeanIX has good usability and stability. This SaaS is intuitive, easy to use, and comes with a nice reporting feature."
"The most valuable features are the clean user interface and the fact sheet feature in Application Portfolio Management. The tool integrates well with ServiceNow, which is the usual CMDB platform."
"The most valuable features include the reporting capabilities and the LeanIX Academy's educational resources."
 

Cons

"We could allocate permissions to use only specific components to the users rather than the entire instance."
"It definitely needs help to improve the visual aspect of the solution."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Cannot see which activities are control activities."
"What would make LeanIX better is more variety in terms of reporting, and more flexibility with its data importing feature."
"I think the tool's main issue might be direct integrations."
"They could include a combination of LeanIX and some modeling extensions."
"LeanIX experiences a lot of server timeouts. Nearly every transaction needs to be done twice due to these issues."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"The solution uses Gartner's time-based framework for application rationalization. One more thing that you can consider is having some add-on frameworks for the same, not just Gartner."
"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer."
"The solution needs to incorporate a data patch tool that moves within and irons data."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The product has a moderate pricing."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"There is a sweet spot of where they need to be on pricing right now. They could go up a little bit in pricing, but it has to do with the cost savings, and it has to do with the practitioners using it. I use it where I get cost savings and I can justify it, but they probably have the ability to flex a 10% up channel on their sales on that. So, they could increase their settle price, not their offering price, when they sell. They can probably hold that up a little bit higher than it is because there are cost savings that we can drive from it."
"The tool needs to include more flexible licensing options. We do not use the tool all the time. So pricing should be considered only when we use the tool."
"The pricing is very good. We definitely get good value for the money."
"It cost me $91,000 a year for 300 applications. For any enterprise, 300 applications are minimal, as many have well over 1,000 applications."
"I would rate the pricing a one out of ten, where one is cheap, and ten is expensive."
"The solution's pricing is based on a licensing model that is competitive and in line with other products."
"As the tool is cloud-based, its cost is more affordable."
"LeanIX uses application-based account licensing, where the cost is multiplied by the number of applications in the software implementation."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
12%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What do you like most about LeanIX?
The ability to import data and generate reports from it. That's where its power lies.
What is your experience regarding pricing and costs for LeanIX?
My experience with pricing is not directly known, as it was handled by others, but it is subscription-based. The tool was part of the RISE license in a previous project.
 

Comparisons

 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Bosch Rexroth, NSW Department of Education, Yamaha Motor Corporation, Tetra Pak, Deutsche Bahn, Flynn, SKF AB, NTT Group, Travis Perkins, SEEK, Haworth, Asahi Beverages, MediaMarktSaturn, KAO USA, Ørsted, The Mark Anthony Group of Companies, AmTrust, Banco Itaú Unibanco, SHL Medical,...
Find out what your peers are saying about LeanIX vs. iServer and other solutions. Updated: September 2025.
872,706 professionals have used our research since 2012.