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Visio vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
Sentiment score
8.3
Customer service is praised for responsiveness and helpfulness, with high satisfaction ratings and a desire for localized support.
No sentiment score available
Most users rely on documentation and forums, with satisfaction varying; Microsoft offers support packages to improve experience.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.3
iServer needs UI and performance improvements, enhanced integration, better licensing, data modeling, customization, security, and visualization capabilities.
Sentiment score
4.9
Visio users seek improvements in layering, integration, templates, usability, pricing, collaboration, automation, and data visualization features.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
7.9
iServer is scalable for diverse organizations, efficiently supporting teams of various sizes, with minimal performance concerns affecting scalability.
Sentiment score
7.2
Visio's scalability is mixed, with ease of scaling but limited by desktop nature, compatibility, and collaborative shortfalls.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
Sentiment score
5.8
iServer's pricing varies with commitment duration, starting at $13K, making it feasible mainly for larger enterprises.
Sentiment score
8.5
Visio offers varied pricing with Professional higher, but subscriptions and enterprise bundles can reduce costs, especially for extensive use.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
8.5
iServer is highly rated for stability and seamless Visio integration, with emphasis on synchronization, permissions, and user training.
Sentiment score
8.4
Visio is generally stable and reliable, though minor issues may require restarts, with ratings often between eight and ten.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
Sentiment score
8.2
iServer's features include process modeling, Microsoft Office integration, customization, and SharePoint compatibility, enhancing enterprise architecture efficiency and ease of use.
Sentiment score
8.3
Visio offers seamless integration, user-friendliness, customization, collaboration, and automation for efficient diagram creation and business process management.
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iServer
Ranking in Business Process Design
14th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
104
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of iServer is 1.6%, down from 2.2% compared to the previous year. The mindshare of Visio is 12.6%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Enas Selim - PeerSpot reviewer
A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams
Indeed, Visio should progress beyond its current stage of solely drawing diagrams and transition into a more advanced phase, possibly integrating with different packages or aligning with Microsoft's offerings. It could potentially evolve into a comprehensive business process management solution, comparable to tools like Addis or Signavio, thereby competing in the realm of process management tools. It might be advantageous to explore functionalities such as process simulations or benchmarking, introducing simulators to discern potential bottlenecks or errors within complex flow diagrams. This addition would prove valuable for business analysts seeking insights into the intricacies of their diagrams, aligning with the evolving trends observed over the past six years.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Educational Organization
36%
Financial Services Firm
11%
Government
10%
Computer Software Company
6%
Financial Services Firm
14%
Government
12%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool ...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task a...
What is your experience regarding pricing and costs for Visio?
I purchased an older version of Visio and pay about twelve or thirteen dollars a month, but this subscription does no...
 

Comparisons

 

Also Known As

IBM Lombardi Blueprint
No data available
Microsoft Visio
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iServer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.