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Visio vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of April 2025, in the Business Process Design category, the mindshare of iServer is 1.6%, down from 1.9% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iServer has valuable features for workflow and document management."
"Tech support is very responsive. They solved issues within a prompt response time."
"This flexibility is the most helpful part in the standard version."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"I have to think less with this solution. It's simple."
"The solution is easy to scale."
"The product efficiently visualizes various business processes, including building and networking architecture."
"Visio has improved my workflow by making it easy to create charts, diagrams, and basic illustrations that I can use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients by hand."
"The interface of the solution is very good. It's easy to navigate."
"The most valuable feature is how easy it is to use."
"I haven't needed to reach out to technical support the entire time I've used the product. It's very basic and very simple, and therefore I've never run into any issues I haven't been able to deal with personally."
"It is easy to learn and implement."
"I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though."
 

Cons

"The migration tool needs to be included in the main package, and not as a separate license."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The performance is slow, which is something that should be improved."
"There could be features for process mining, process simulation, and analytics."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"It runs relatively slowly."
"It does not integrate well with other solutions."
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
"The price could be better."
"Integration with other applications need improvement. Having the functionality to integrate with databases will also make this solution better."
"Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio."
"The performance sometimes lags and has room for improvement."
"The price could be better."
"The user interface could be simplified and easier to use."
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The product has a moderate pricing."
"The pricing is reasonable and I would rate it 6 out of 10."
"I pay for the license and it is very expensive. If you're only going to use this tool from time to time, you can save money by just using the available online tools. But if you plan on using it heavily, then it's worth it to invest."
"We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices since this was taken care of by my administrative office."
"I think costs are on a per user basis."
"The price of Visio is reasonable."
"Now we pay about $200, which is maybe $10 per user per month."
"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
13%
Government
10%
Computer Software Company
7%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iServer and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.