We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation."
"This solution has helped us in terms of discovering business processes."
"In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"Visualizes processes which helps the business see pain points."
"Tech support is very responsive. They solved issues within a prompt response time."
"I have to think less with this solution. It's simple."
"We like the governance."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The product has a valuable customized model."
"iServer has valuable features for workflow and document management."
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."
"In terms of improvement, the app could use some small details and functionalities."
"The solution is difficult and not very exciting to learn."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"There is not enough documentation provided for the tool's support or administration."
"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"End-to-end visibility and real-time are areas that will need greater attention."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"There could be features for process mining, process simulation, and analytics."
"There are other solutions out there that have a better user interface."
"More visualization techniques and ways to report the data might be helpful."
"It runs relatively slowly."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and iGrafx Process360 Live Platform, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.