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SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (9th)
 

Mindshare comparison

As of March 2025, in the Business Process Design category, the mindshare of iServer is 1.6%, down from 1.9% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.0%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This flexibility is the most helpful part in the standard version."
"Good and effective reporting features, which help in decision making."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"We like the governance."
"The initial setup is easy."
"Tech support is very responsive. They solved issues within a prompt response time."
"I like the collaboration and the real-time aspects of it."
"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."
"The features I find most valuable are ease of use and the Collaboration Hub."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
 

Cons

"The migration tool needs to be included in the main package, and not as a separate license."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"There are other solutions out there that have a better user interface."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There could be features for process mining, process simulation, and analytics."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram."
"The user administration, the user-group administration, and the license models need improvement."
"It is not easy to learn the product."
"Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
"The workflow automation of the solution is an area of concern where improvements are required."
"There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare"
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"The product is expensive."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"SAP Signavio charges a lot of money."
"It is expensive. The license is monthly."
"We are using the free trial version."
"SaaS has no setup cost, just licensing fees."
"I found the pricing of the solution to be moderate compared to other choices."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
12%
Government
9%
Computer Software Company
6%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.