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SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
14th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (7th)
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (9th)
 

Mindshare comparison

As of February 2025, in the Business Process Design category, the mindshare of iServer is 1.6%, down from 2.0% compared to the previous year. The mindshare of SAP Signavio Process Manager is 8.9%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The initial setup is easy."
"This flexibility is the most helpful part in the standard version."
"The product has a valuable customized model."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Tech support is very responsive. They solved issues within a prompt response time."
"Good and effective reporting features, which help in decision making."
"One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"Process management/Process governance is what we think Signavio is very good at."
"It is a very scalable solution."
"This product has helped us to work within standards for process planning."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"The product's most valuable feature is the transformation process."
"This is one of the best solutions and it is easy to implement."
 

Cons

"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Cannot see which activities are control activities."
"Requirements management needs to be improved."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There are other solutions out there that have a better user interface."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The tool's navigation could be improved."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"Customized reporting can be improved to make this a more versatile tool."
"The price can be made cheaper."
"For us, it would help a lot if this solution had floating licenses."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"There is always room for improvement is the capability of integration with other solutions."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The price of iServer is reasonable compared to other solutions."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"It is expensive. The license is monthly."
"I found the pricing of the solution to be moderate compared to other choices."
"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"SAP Signavio charges a lot of money."
"This solution provides really great value for the money."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Financial Services Firm
11%
Government
8%
Computer Software Company
6%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.