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SAP Signavio Process Manager vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (10th)
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.1%, down from 1.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 8.9%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Provides a valuable BPMN feature."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Simulation is most valuable."
"We found the technical support to be helpful."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"The solution provides data mining and AI features."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"SAP Signavio Process Manager is very responsive."
"It is a stable solution."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"When comparing my experience with Celonis and Signavio, I can discern the distinctions between these two platforms. However, I'm unable to differentiate between ARAs and add-ons, as that falls outside my scope of familiarity. Regarding Celonis, it comes with its set of advantages and disadvantages. Notably, it boasts robust features like action flows, task mining, and seamless integration with AML programming. Conversely, Signavio lacks action flows and instead relies on action segments and tasks for interaction. This discrepancy is a significant factor setting Selenium and SecureView apart. In the context of Signavio, it offers a combination of BPMN and process discovery, a feature absent in Celonis. This tandem of BPMN and process insight contributes to Signavio’S potency. Meanwhile, Celonis primarily features the process miner tool, setting it apart from Signavio. These variations collectively outline the numerous differences existing between Celonis and Signavio."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
 

Cons

"I would love to see a template and shapes for customer journey mapping."
"With iGrafx, the implementation and the licensing were pretty complex."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"It would be nice to have a Spanish user interface available to us."
"It can be more user-friendly."
"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."
"Being able to integrate the Workflow Accelerator with more products would be good."
"I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare"
"There is always room for improvement is the capability of integration with other solutions."
"Its reporting feature could have customization options."
"If you're going to use the tool the way I'm using it, which is to work with businesses and capture what they're thinking, it would be helpful to be able to insert other objects onto a diagram."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The product is expensive."
"Lower than the competition with highly flexible licensing plans."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"I found the pricing of the solution to be moderate compared to other choices."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"We are using the free trial version."
"The solution is quite expensive compared to other vendors."
"This solution provides really great value for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
6%
Government
5%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Multinational Bank
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iGrafx Process360 Live Platform and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.