Lucidchart vs iGrafx Process360 Live Platform comparison

The compared iGrafx and Lucid Software solutions aren't in the same category. iGrafx is ranked #16 in BPD , with an average rating of 8.3, and holds a 1.2% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 22.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

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Executive Summary

We performed a comparison between iGrafx Process360 Live Platform and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: November 2024).

Buyer's Guide

Business Process Design

November 2024

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Categories and Ranking

IBM Blueworks Live

Mindshare comparison

Business Process Design

Mind Mapping Software

Featured Reviews

AjarMathur

Global Innovation Director at Ernst & Young

An easily scalable and affordable solution that enables users to document and digitize processes with ease

IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.

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SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."

"Business users understand it really well, which means we can then help them automate their business processes."

"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."

"This solution is good at utilizing standards rules for connectivity."

"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."

"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."

"It is a stable solution since there has not been any downtime. Everything loads fast."

"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."

More IBM Blueworks Live pros

"The solution is very stable."

"Simulation is most valuable."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"Provides a valuable BPMN feature."

"It has simplified compliance with regulations and company standards."

"The solution's technical support is of good quality since they offer fast and seamless services."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

More iGrafx Process360 Live Platform pros

"The interface is really good and it is very easy to use."

"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."

"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."

"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

"The interface is easy for a layperson to use and adapt to."

"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."

"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."

More Lucidchart pros

Cons

"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."

"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."

"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."

"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."

"Spaces are not well organized; space controls are lacking."

"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."

"IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts."

"In the Blue Works Live software boxes and lines are automatically placed by the programme and can't be easily manipulated."

More IBM Blueworks Live cons

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"It can be more user-friendly."

"It would be nice to have a Spanish user interface available to us."

"The price could be more competitive."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"With iGrafx, the implementation and the licensing were pretty complex."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

More iGrafx Process360 Live Platform cons

"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."

"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."

"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."

"I would like to have access to more colorful and more vibrant icons."

"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."

"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"

More Lucidchart cons

Pricing and Cost Advice

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"They have a free subscription model that gives a lot of power to the users."

"The solution is very, very cost-effective."

"Making it less expensive would be good."

"We are seeing ROI from this solution. The solution has saved us time."

"The solution is not very expensive."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"I pay $95 a year for it. It seems like a reasonable price."

"I was using the free version of Lucidchart, which was very helpful."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Government

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...

See all answers

What is your experience regarding pricing and costs for IBM Blueworks Live?

The solution costs around 600-700 dollars/year, which is quite affordable.

See all answers

What needs improvement with IBM Blueworks Live?

Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...

See all answers

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the...

See all answers

Can we use a product like Lucidchart for "personal" use?

Absolutely! Lucidchart is a clever tool that is fit for purpose for whatever activity you would like - whether it's y...

See all answers

Comparisons

Visio vs IBM Blueworks Live

Compared 37% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 17% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 9% of the time

Camunda vs IBM Blueworks Live

Compared 8% of the time

ARIS BPA vs IBM Blueworks Live

Compared 5% of the time

More IBM Blueworks Live Competitors

Visio vs iGrafx Process360 Live Platform

Compared 24% of the time

ARIS BPA vs iGrafx Process360 Live Platform

Compared 21% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 19% of the time

Camunda vs iGrafx Process360 Live Platform

Compared 14% of the time

More iGrafx Process360 Live Platform Competitors

Figma vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 12% of the time

Lucidspark vs Lucidchart

Compared 9% of the time

Visual Paradigm vs Lucidchart

Compared 9% of the time

No Magic MagicDraw vs Lucidchart

Compared 3% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

IBM Blueworks Live

December 2024

Download IBM Blueworks Live product report

Buyer's Guide

iGrafx Process360 Live Platform

December 2024

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Lucidchart

December 2024

Download Lucidchart product report

Also Known As

IBM Lombardi Blueprint

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IBM

iGrafx

Lucid Software

Overview

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Multinational Bank

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

November 2024

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