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Visio vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (16th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
110
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. The mindshare of Visio is 6.7%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio6.7%
iGrafx Process360 Live Platform2.9%
Other90.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased accountability by providing defined documentation ownership."
"It is one of the top-tier solutions that are available."
"The solution is very stable."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Overall, the solution is very useful and has good features."
"It's my understanding that the initial setup is straightforward."
"Visio is easy to use."
"On the scalability front, the aspect of increasing the number of endpoints is relatively easy to handle."
"The product has a good interface and tool configuration which comes with the Microsoft Office package."
"I haven't needed to reach out to technical support the entire time I've used the product. It's very basic and very simple, and therefore I've never run into any issues I haven't been able to deal with personally."
"It is easy to use out of the box."
"For anything other than project planning, Visio seems to be absolutely fine and I recommend it."
"The usability in general is good. The integration of uploading custom stencils is also very nice."
 

Cons

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"It would be nice to have a Spanish user interface available to us."
"They can reduce the cost of the product and make it easily accessible for consultants."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It can be more user-friendly."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"The export and import functionality from Visio to other tools and the import and export functionality from other tools to Visio are areas with shortcomings."
"Indeed, Visio should progress beyond its current stage of solely drawing diagrams and transition into a more advanced phase, possibly integrating with different packages or aligning with Microsoft's offerings. It could potentially evolve into a comprehensive business process management solution, comparable to tools like Addis or Signavio, thereby competing in the realm of process management tools. It might be advantageous to explore functionalities such as process simulations or benchmarking, introducing simulators to discern potential bottlenecks or errors within complex flow diagrams. This addition would prove valuable for business analysts seeking insights into the intricacies of their diagrams, aligning with the evolving trends observed over the past six years."
"When I create an organization chart in Visio, and I want to show it to management, I shouldn't have to copy and paste it into a PowerPoint presentation or put it into a PDF file."
"The application grid seems to be unreliable which makes simple tasks complicated."
"There are too many features."
"An area for improvement would be the product's footprint - it's a very large install that uses many gigabytes."
"I would like to see the project planning element improved, although it won't happen because Microsoft deliberately made it worse."
"I have to let Visio go as most often it's too complex and it takes too much time."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"We pay annually for the Visio license and it is expensive."
"I give the cost of Visio a five out of ten."
"The price is reasonable for individual use but for an organization, the costs is high."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"The solution is expensive. The solution does come bundled in other packages."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices since this was taken care of by my administrative office."
"Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version of Visio may not be as expensive as the on-premises version."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
The pricing is reasonable now. Whereas before, I had used it when it was paid for by my work, but then as I moved to different projects, I wasn't paying $2,000 to have it. Visio is supplied by the ...
What needs improvement with Visio?
I would have said the pricing, but the pricing is fine now, so it's a good tool and a powerful one. When you know how to use it, it's very intuitive. People who don't know how to use it might want ...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.