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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (10th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
105
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of January 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.1%, down from 1.5% compared to the previous year. The mindshare of Visio is 12.4%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"It has simplified compliance with regulations and company standards."
"The solution is very stable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"It works really well for flowcharting, it can label."
"Simple to use and very intuitive."
"I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though."
"Visio has improved our organization through an essential collaboration with the other Microsoft applications like SharePoint and Excel. So basically in the earlier days, what used to happen, a majority of the organization captured all the as-is process, the time and motion data in the form of Excel and then they used to create process diagrams using other freeware applications. Collaboration allows easy and convenient sharing with other stakeholders, that is really helpful with Visio."
"The product provides a lot of flexibility in writing graphs and customizing them."
"The ability to visualize a workflow is certainly an advantage over just tracking a process in something like Excel."
"The diagramming and swimlane features allow for separating business functions."
"I find the control flow and settings features valuable."
 

Cons

"The price could be more competitive."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"I would love to see a template and shapes for customer journey mapping."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It can be more user-friendly."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be nice to have a Spanish user interface available to us."
"The solution's flexibility can be perceived as both a strength and a weakness."
"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."
"The database modeling has deteriorated significantly in the more current versions."
"There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other."
"Layout configuration is sometimes a little difficult to use."
"It's a very large install that uses many gigabytes."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
"They have to improve shapes. It has good shapes, but it certainly can have more shapes. There are no U shapes. It also requires more customizations. There are a lot of icons, but they can be modernized more. These icons have to be more customizable so that we are able to change the color and things like that. It should also have more integration so that we can use it with other tools on the web. We don't use Microsoft Teams. We use Discord, which is more for gamers. It would be helpful if Visio is integrated with Discord. I can then show my work to my team. We use Visio, and it is a must-have solution for us, but being a startup, we don't have the money to use the whole Microsoft system. Some day we will use Office. For companies like us, there should be connectors for other software. We should be able to use a connector with the software that we are using or with the new generation solutions. Connectors will make it very easy to transfer data."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I think costs are on a per user basis."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
"The price is reasonable for individual use but for an organization, the costs is high."
"Our license for Visio is including with the Office 365 subscription."
"The solution could be less expensive."
"My organization has paid for the solution. However, I have used it personally without payment. There is a free option available."
"I believe Visio to be priced pretty reasonably."
"We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices since this was taken care of by my administrative office."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
6%
Government
5%
Financial Services Firm
15%
Government
12%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Learn More

 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.