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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (9th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visio is 10.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio10.4%
iGrafx Process360 Live Platform2.3%
Other87.3%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is of good quality since they offer fast and seamless services."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"We found the technical support to be helpful."
"Provides a valuable BPMN feature."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution is very stable."
"Process modeling is a good feature."
"They provide continual enhancements which are always very useful."
"I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though."
"The product is stable."
"The solution is finely stable."
"The solution is easy to scale."
"Overall, Visio is stable for my needs."
"We can easily add templates to SharePoint for collaboration."
 

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"With iGrafx, the implementation and the licensing were pretty complex."
"Extremely large complex drawings need to be saved on the cloud for access."
"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."
"We need the place and route capability for the lines when we have a database. I use it for architectures, and between the boxes, there are lines or interfaces from one tool to another. I wish those lines could be easily drawn without having to place them mechanically. I wish that there was some kind of place and route capability, so I just press a button, and all the lines get drawn."
"The solution could improve by making it more modern."
"The design and the look and feel, need to be improved."
"Portability from Visio to PowerPoint and vice versa could be simplified."
"The big downside to Visio is that it's very difficult to push the design through to Power Automate, to become a workflow that you can use."
"Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. The tools supplied or provided are very basic, and there are not enough tools for design."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs."
"We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices since this was taken care of by my administrative office."
"Visio is the cheapest solution because it has the basics. Everyone starts with Visio for designing processes because doing it in PowerPoint is a mess. I'm still a student, so I don't pay for licensing."
"The solution is expensive. The solution does come bundled in other packages."
"There are some cheaper as well as free solutions."
"It's not the cheapest product, but it's extremely valuable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
University
7%
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.