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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (23rd), Process Mining (9th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of July 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.5%, up from 1.3% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"We found the technical support to be helpful."
"Provides a valuable BPMN feature."
"The solution is very stable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The product is stable."
"It works really well for flowcharting, it can label."
"Just the fact that a majority of the industry uses it, and you've got third-party templates that were created."
"The product provides a lot of flexibility in writing graphs and customizing them."
"The most valuable feature is that it is integrated with other tools in the Microsoft Office suite, as well as at the backend with products like SharePoint and Microsoft Teams."
"The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with."
"The diagramming and swimlane features allow for separating business functions."
"I like that once you create what you need, you can group that, at least within that drawing, and you have access to that new stencil object or that custom object throughout that drawing."
 

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The price could be more competitive."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I would love to see a template and shapes for customer journey mapping."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The product only functions well professionally, with adding additional software for configuration."
"In terms of features, it could provide more automation to display data flowing through architecture."
"The database modeling has deteriorated significantly in the more current versions."
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
"I would like to see traceability. It doesn't have it. You cannot find one object amongst several sheets of Visio diagrams."
"The user interface could be more robust."
"The solution should be included in Microsoft Office 365. For some reason, it's not. It should be bundled in with everything else."
"The price could be better."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"We have an enterprise license. I'm not sure what the cost is."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"The yearly cost is approximately $400 CAD ($300 USD)."
"There are some cheaper as well as free solutions."
"It's cheaper than other solutions."
"My organization has paid for the solution. However, I have used it personally without payment. There is a free option available."
"My company does pay toward the licensing costs of Visio. It is a cheap product based on my experience, and since I purchased Visio for my own use."
"Visio is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
9%
Manufacturing Company
7%
University
6%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.