Visio vs iGrafx Process360 Live Platform comparison

iGrafx and Microsoft are both solutions in the Business Process Design category. iGrafx is ranked #17 with an average rating of 8.0, while Microsoft is ranked #2 with an average rating of 8.0. iGrafx holds a 2.3% mindshare in BPD, compared to Microsoft’s 10.4% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 80% of Microsoft users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

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91% willing to recommend

Visio

Read 109 Visio reviews

7,149 Views
5,862 Comparison Views

80% willing to recommend

iGrafx Process360 Live Plat...

Visio

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Executive SummaryUpdated on Nov 3, 2024

Visio and iGrafx Process360 Live Platform are competing products in the process mapping and business modeling solutions market. iGrafx seems to have the upper hand with its comprehensive feature set for complex enterprise needs, whereas Visio offers competitive pricing and seamless Microsoft integrations.

Features: Visio provides intuitive diagramming tools, seamless integration with Microsoft Office suite, and a user-friendly interface beneficial for creating detailed flowcharts and diagrams. Its templates and shape libraries facilitate quick and customizable diagram creation. iGrafx Process360 Live Platform offers advanced business modeling, robust analytics capabilities, and collaboration functions, making it ideal for professionals requiring deep process analysis and enterprise-level integration.

Room for Improvement: Visio could enhance its process analysis capabilities and improve features related to enterprise-level collaboration. It would benefit from expanding its business modeling functionalities. iGrafx could improve by simplifying its setup and deployment processes, reducing the complexity that may deter smaller businesses. Enhancements to user interface intuitiveness could also make the platform more approachable for beginners.

Ease of Deployment and Customer Service: Visio benefits from a straightforward setup due to its integration with the Microsoft ecosystem, supported by reliable customer service familiar to Microsoft users. On the other hand, iGrafx Process360 Live Platform requires a sophisticated deployment process but compensates with excellent customer service and comprehensive training resources to navigate its complexities.

Pricing and ROI: Visio typically requires a lower initial investment with cost-effective subscription options, making it attractive for small to medium-sized businesses focusing on budget-friendly solutions. iGrafx Process360 Live Platform, though having higher upfront costs, is designed to promise significant ROI through its advanced analytics and optimization capabilities, appealing to enterprises aiming to maximize process efficiencies.

To learn more, read our detailed Visio vs. iGrafx Process360 Live Platform Report (Updated: February 2026).

Buyer's Guide

Visio vs. iGrafx Process360 Live Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th), Process Mining (9th)

Visio

Ranking in Business Process Design

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

109

Ranking in other categories

Mind Mapping Software (1st)

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visio is 10.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
Visio	10.4%
iGrafx Process360 Live Platform	2.3%
Other	87.3%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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NitinSharma

Senior Network Specialist at a computer software company with 51-200 employees

Created detailed rack and network diagrams that streamline documentation and collaboration

For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"We found the technical support to be helpful."

"Provides a valuable BPMN feature."

"The solution is very stable."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

More iGrafx Process360 Live Platform pros

"It's easy to embed Visio in a Word document."

"The solution is finely stable."

"The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process."

"It is very easy for people to start using this tool, and we can import Visio templates that are already published by vendors such as Azure without any issue."

"Very interactive with an intuitive interface."

"Putting details into the process flow and being able to link other objects into the diagrams are very helpful features."

"I recommend Visio to others based on my experience."

"I could jump into it and learn the basics pretty quickly."

More Visio pros

Cons

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"It would be nice to have a Spanish user interface available to us."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"I would love to see a template and shapes for customer journey mapping."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

More iGrafx Process360 Live Platform cons

"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."

"Lacks the ability to analyze the different relations between activities, positions and roles."

"One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."

"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."

"Visio should implement more complex tools or graphics to facilitate processing and use flexible templates."

"Microsoft should include Visio as part of their Office 365 offering."

"The design and the look and feel, need to be improved."

"To be able to extract a report for business project management notations would be ideal."

More Visio cons

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."

"It has a lower price point than the competition."

"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."

"My organization has paid for the solution. However, I have used it personally without payment. There is a free option available."

"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."

"It's cheaper than other solutions."

"The pricing is reasonable and I would rate it 6 out of 10."

"The price of Visio is reasonable."

More Visio pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

14%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	36
Midsize Enterprise	19
Large Enterprise	61

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

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What needs improvement with iGrafx?

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What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Visio?

The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.

See all answers

What is your experience regarding pricing and costs for Visio?

One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...

See all answers

Comparisons

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Compared 9% of the time

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Compared 7% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 7% of the time

BIC Platform vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

Bizagi vs Visio

Compared 30% of the time

Lucidchart vs Visio

Compared 8% of the time

SAP Signavio Process Manager vs Visio

Compared 8% of the time

Sparx Systems Enterprise Architect vs Visio

Compared 6% of the time

Visual Paradigm vs Visio

Compared 5% of the time

More Visio Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

February 2026

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Buyer's Guide

Visio

January 2026

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Also Known As

No data available

Microsoft Visio

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.

Visio Features

Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:

Flowcharts: Users can easily bring business concepts to fruition with Visio’s robust flowchart features. Visio provides a huge library of shapes, stencils, and templates to transform numbers and data into impactful, easy-to-understand business stories.
Organizational charts: Visio makes it easy to design articulate org charts to better visualize team, reporting, and hierarchy structures. Users are then able to seamlessly share the charts with stakeholders, teams, and employees.
Network diagrams: Users are able to creatively display how a system design processes function and visually illustrate how devices and networks interact with each other using a variety of network shapes, templates, and connector tools.
Brainstorming: Visio makes brainstorming simple and actionable with a wide range of templates designed specifically for interpreting problems and mapping out solutions, including fishbone and Strengths, Weaknesses, Opportunities, and Threats (SWOT) diagrams.
Floor plans: Users can design ergonomic workspaces, retail store layouts, new homes, and more with accurate, scalable templates and tools to help them better visualize function, flow, and overall aesthetic appeal.
Accessible: Visio is able to integrate with a wide variety of accessibility tools, such as Narrator, Accessibility Checker, and high-contrast support, to ensure Visio diagrams are available to your entire team.

Reviews from Real Users

“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting

“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group

“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm

Microsoft

Sample Customers

Multinational Bank

Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company

Buyer's Guide

Visio vs. iGrafx Process360 Live Platform

February 2026

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