Visio vs iGrafx Process360 Live Platform comparison

iGrafx and Microsoft are both solutions in the Business Process Design category. iGrafx is ranked #17 with an average rating of 8.0, while Microsoft is ranked #2 with an average rating of 8.0. iGrafx holds a 2.3% mindshare in BPD, compared to Microsoft’s 10.4% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 80% of Microsoft users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

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969 Comparison Views

91% willing to recommend

Visio

Read 109 Visio reviews

7,149 Views
5,862 Comparison Views

80% willing to recommend

iGrafx Process360 Live Plat...

Visio

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Executive SummaryUpdated on Nov 3, 2024

Visio and iGrafx Process360 Live Platform are competing products in the process mapping and business modeling solutions market. iGrafx seems to have the upper hand with its comprehensive feature set for complex enterprise needs, whereas Visio offers competitive pricing and seamless Microsoft integrations.

Features: Visio provides intuitive diagramming tools, seamless integration with Microsoft Office suite, and a user-friendly interface beneficial for creating detailed flowcharts and diagrams. Its templates and shape libraries facilitate quick and customizable diagram creation. iGrafx Process360 Live Platform offers advanced business modeling, robust analytics capabilities, and collaboration functions, making it ideal for professionals requiring deep process analysis and enterprise-level integration.

Room for Improvement: Visio could enhance its process analysis capabilities and improve features related to enterprise-level collaboration. It would benefit from expanding its business modeling functionalities. iGrafx could improve by simplifying its setup and deployment processes, reducing the complexity that may deter smaller businesses. Enhancements to user interface intuitiveness could also make the platform more approachable for beginners.

Ease of Deployment and Customer Service: Visio benefits from a straightforward setup due to its integration with the Microsoft ecosystem, supported by reliable customer service familiar to Microsoft users. On the other hand, iGrafx Process360 Live Platform requires a sophisticated deployment process but compensates with excellent customer service and comprehensive training resources to navigate its complexities.

Pricing and ROI: Visio typically requires a lower initial investment with cost-effective subscription options, making it attractive for small to medium-sized businesses focusing on budget-friendly solutions. iGrafx Process360 Live Platform, though having higher upfront costs, is designed to promise significant ROI through its advanced analytics and optimization capabilities, appealing to enterprises aiming to maximize process efficiencies.

To learn more, read our detailed Visio vs. iGrafx Process360 Live Platform Report (Updated: February 2026).

Buyer's Guide

Visio vs. iGrafx Process360 Live Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th), Process Mining (9th)

Visio

Ranking in Business Process Design

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

109

Ranking in other categories

Mind Mapping Software (1st)

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visio is 10.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
Visio	10.4%
iGrafx Process360 Live Platform	2.3%
Other	87.3%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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NitinSharma

Senior Network Specialist at a computer software company with 51-200 employees

Created detailed rack and network diagrams that streamline documentation and collaboration

For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"It has simplified compliance with regulations and company standards."

"Simulation is most valuable."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"The solution's technical support is of good quality since they offer fast and seamless services."

More iGrafx Process360 Live Platform pros

"Visio makes it easier than with other tools to do such tasks as changing things or coming up with one's own visual style for presentation purposes."

"The product provides a lot of flexibility in writing graphs and customizing them."

"I like the way you can hypertext across tabs so you can actually create an interactive that you can export as a website. You can also extend it to a monitoring tool if you really wanted to."

"It is very easy for people to start using this tool, and we can import Visio templates that are already published by vendors such as Azure without any issue."

"It's a very flexible solution."

"The scalability is good. We can reuse it as a model. It can be modified."

"The solution is easy to scale."

"What I like most about the solution is that It's quite easy to use."

More Visio pros

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"I would love to see a template and shapes for customer journey mapping."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"With iGrafx, the implementation and the licensing were pretty complex."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It can be more user-friendly."

More iGrafx Process360 Live Platform cons

"Inventory feature could be improved."

"We need the place and route capability for the lines when we have a database. I use it for architectures, and between the boxes, there are lines or interfaces from one tool to another. I wish those lines could be easily drawn without having to place them mechanically. I wish that there was some kind of place and route capability, so I just press a button, and all the lines get drawn."

"The control flow feature needs to be improved. I compared Visio to Bizagi and found that control flow is better with Bizagi. The improvements that can be made to the solution depends on the user."

"The solution could improve by making it more modern."

"Integration with other applications need improvement. Having the functionality to integrate with databases will also make this solution better."

"Sometimes, there is a little bit of a learning curve with it, especially while doing complex network diagrams and getting the lines to snap the way you want them and not overlap or be confusing. It would be great if there was a built-in tutorial. It is not that you can't YouTube, but it would be nice if they gave you some free training. I've been using it forever, but every now and then, I got to do something complicated with it and I wonder how do I do that again. Maybe they do have such information, and I don't know. I have not done research on it because a bunch of people work for me, and some of them are better at it than I am, so I just ask them to do this for me."

"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."

"It is not flexible in terms of functions and modeling deliverables. When you speak of processes, the program has to describe the activities and the deliverables. You have to tell your robots how to deal with and input something, and you should have something more flexible from this point of view."

More Visio cons

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"I have heard that the solution's pricing is very competitive."

"There is a licensing fee, but it is fairly priced."

"I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price."

"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."

"I don't have any issue with the pricing. It has a subscription-based model, and the subscription is done on a yearly basis. Of course, we need internal approvals in place."

"I think costs are on a per user basis."

"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."

"I give the cost of Visio a five out of ten."

"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."

More Visio pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

14%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	36
Midsize Enterprise	19
Large Enterprise	61

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What do you like most about Visio?

The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.

See all answers

What is your experience regarding pricing and costs for Visio?

One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...

See all answers

Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 9% of the time

MEGA HOPEX vs iGrafx Process360 Live Platform

Compared 7% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

BIC Platform vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

Bizagi vs Visio

Compared 30% of the time

Lucidchart vs Visio

Compared 8% of the time

SAP Signavio Process Manager vs Visio

Compared 8% of the time

Sparx Systems Enterprise Architect vs Visio

Compared 6% of the time

Visual Paradigm vs Visio

Compared 5% of the time

More Visio Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

February 2026

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Buyer's Guide

Visio

January 2026

Download Visio product report

Also Known As

No data available

Microsoft Visio

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.

Visio Features

Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:

Flowcharts: Users can easily bring business concepts to fruition with Visio’s robust flowchart features. Visio provides a huge library of shapes, stencils, and templates to transform numbers and data into impactful, easy-to-understand business stories.
Organizational charts: Visio makes it easy to design articulate org charts to better visualize team, reporting, and hierarchy structures. Users are then able to seamlessly share the charts with stakeholders, teams, and employees.
Network diagrams: Users are able to creatively display how a system design processes function and visually illustrate how devices and networks interact with each other using a variety of network shapes, templates, and connector tools.
Brainstorming: Visio makes brainstorming simple and actionable with a wide range of templates designed specifically for interpreting problems and mapping out solutions, including fishbone and Strengths, Weaknesses, Opportunities, and Threats (SWOT) diagrams.
Floor plans: Users can design ergonomic workspaces, retail store layouts, new homes, and more with accurate, scalable templates and tools to help them better visualize function, flow, and overall aesthetic appeal.
Accessible: Visio is able to integrate with a wide variety of accessibility tools, such as Narrator, Accessibility Checker, and high-contrast support, to ensure Visio diagrams are available to your entire team.

Reviews from Real Users

“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting

“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group

“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm

Microsoft

Sample Customers

Multinational Bank

Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company

Buyer's Guide

Visio vs. iGrafx Process360 Live Platform

February 2026

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