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Visio vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (16th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
110
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. The mindshare of Visio is 6.7%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio6.7%
iGrafx Process360 Live Platform2.9%
Other90.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"Overall, the solution is very useful and has good features."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Visio is outstanding because it has features that are useful for project management."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
"The solution is user-friendly."
"The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow."
"It's easy to embed Visio in a Word document."
"I know it does a whole lot, and it has plenty of training."
"Visio makes it easy to communicate your ideas from several areas of your imagination across several domains."
"The initial setup is pretty straightforward."
 

Cons

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"I would love to see a template and shapes for customer journey mapping."
"They can reduce the cost of the product and make it easily accessible for consultants."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
"I personally wouldn't buy Visio even if it were 10 times cheaper because I only use it at work for diagram modeling; it's not a unique product anymore."
"Visio can be more user-friendly."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. The tools supplied or provided are very basic, and there are not enough tools for design."
"This is just disappointing as the functionality is there for programs like Word but it is completely missing on Visio."
"It's not the cheapest product, but it's extremely valuable."
"The solution could include better modeling and an interface with workflow capability, better integration would make the Visio to Power Automate connection a lot better."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price."
"Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version of Visio may not be as expensive as the on-premises version."
"It has a lower price point than the competition."
"The price is reasonable for individual use but for an organization, the costs is high."
"The licensing process is actually a breeze. Simply buy the license and download it from Microsoft, enter the license key in Visio to activate the software, and you're done."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"I rate the price of Visio a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
The pricing is reasonable now. Whereas before, I had used it when it was paid for by my work, but then as I moved to different projects, I wasn't paying $2,000 to have it. Visio is supplied by the ...
What needs improvement with Visio?
I would have said the pricing, but the pricing is fine now, so it's a good tool and a powerful one. When you know how to use it, it's very intuitive. People who don't know how to use it might want ...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.