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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (21st), Process Mining (9th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of March 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.2%, down from 1.4% compared to the previous year. The mindshare of Visio is 12.4%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We found the technical support to be helpful."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Provides a valuable BPMN feature."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The task sequencing, the process level views, and the ability to communicate between lanes are valuable features in Visio."
"Good interface and good tool configuration."
"One of the most valuable features of Visio is its extreme flexibility."
"The fact that you could program in VBA is most valuable."
"I enjoy the fact that I can go into detail with Visio. In shared communications, I can inspect for any fault in my processes."
"The most valuable feature is the set of diagramming tools."
"It is stable. I have never experienced any issues."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
 

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"I would love to see a template and shapes for customer journey mapping."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"Integration with other applications need improvement. Having the functionality to integrate with databases will also make this solution better."
"I think that it feels a bit outside with respect to the icons that are available."
"Visio requires a lot of memory, and it is not good for a small design."
"Portability from Visio to PowerPoint and vice versa could be simplified."
"Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio."
"The design and the look and feel, need to be improved."
"The solution could improve by having more integration."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
"Now we pay about $200, which is maybe $10 per user per month."
"You have to purchase a license to use the solution."
"We probably have an M-365 E3 license."
"I think costs are on a per user basis."
"There is a licensing fee, but it is fairly priced."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"Our license for Visio is including with the Office 365 subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Manufacturing Company
6%
Government
5%
Financial Services Firm
16%
Government
11%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.