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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (18th), Process Mining (9th)
Visio
Ranking in Business Process Design
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.7%, up from 1.2% compared to the previous year. The mindshare of Visio is 8.9%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio8.9%
iGrafx Process360 Live Platform2.7%
Other88.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"It has increased accountability by providing defined documentation ownership."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
"The primary functionality revolves around the creation of flow diagrams and diverse Building Information Modeling (BIM) using contemporary and pre-established notations. In my perspective, these ready-made notations prove highly beneficial. Despite being a compact tool, it is effective for tasks such as drawing organizational charts, making it a straightforward and uncomplicated tool."
"One of the things that I like is the automation from external data."
"By utilizing Visio, we have been able to put on paper our network design, server room setup, and network connections, making it a lot easier to troubleshoot and figure out where the issues, errors, or disconnects may be happening."
"The solution is user-friendly."
"The usability in general is good. The integration of uploading custom stencils is also very nice."
"The thing I like most about Visio is the stencils, and as the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with."
"It is easy to use."
 

Cons

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"With iGrafx, the implementation and the licensing were pretty complex."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"The solution should have better integration capabilities with MacOS and Linux."
"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."
"The auto-routing feature could be better."
"I'm actually currently looking into different options as I am finding Visio's capabilities a bit dated and limiting."
"We need the place and route capability for the lines when we have a database."
"The database modeling has deteriorated significantly in the more current versions."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price."
"We pay annually for the Visio license and it is expensive."
"There is a licensing fee, but it is fairly priced."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."
"I give the cost of Visio a five out of ten."
"I don't have any issue with the pricing. It has a subscription-based model, and the subscription is done on a yearly basis. Of course, we need internal approvals in place."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
What needs improvement with Visio?
Licensing cost is one of the major points for improvement since it is quite high for personal use. People often turn to alternatives like Draw.io because of the cost, but if an organization provide...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
886,468 professionals have used our research since 2012.