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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (18th), Process Mining (9th)
Visio
Ranking in Business Process Design
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.7%, up from 1.2% compared to the previous year. The mindshare of Visio is 8.9%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio8.9%
iGrafx Process360 Live Platform2.7%
Other88.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is one of the top-tier solutions that are available."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It has simplified compliance with regulations and company standards."
"I find the control flow and settings features valuable."
"A good designation feature."
"The product is stable."
"The diagramming and swimlane features allow for separating business functions."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
"It is a scalable solution."
"The product efficiently visualizes various business processes, including building and networking architecture."
"The solution is easy to understand with some hands-on experience."
 

Cons

"With iGrafx, the implementation and the licensing were pretty complex."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"I would love to see a template and shapes for customer journey mapping."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"There are a lot of patches that sometimes change how one version will interact compared to another."
"Microsoft should include Visio as part of their Office 365 offering."
"I would like to be able to present diagrams in multiple ways, such as a Swimlane diagram."
"It could use easier custom icon sets."
"It should be easier to transition into a new version without having to spend so much time in just one area."
"The big downside to Visio is that it's very difficult to push the design through to Power Automate, to become a workflow that you can use."
"The visual icons and shapes for different vendors like Cisco network could be improved. Often, I have to contact vendors to get specific icons to use in Visio diagrams, which makes the process cumbersome."
"Importing templates can sometimes be a bit hit and miss."
 

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
"Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version of Visio may not be as expensive as the on-premises version."
"You have to purchase a license to use the solution."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
"Our license for Visio is including with the Office 365 subscription."
"The solution is expensive. The solution does come bundled in other packages."
"We're in a Visio plan that is like $15 a month per user. At the moment, it is just the standard licensing fees that I'm aware of."
"It has a lower price point than the competition."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
What needs improvement with Visio?
Licensing cost is one of the major points for improvement since it is quite high for personal use. People often turn to alternatives like Draw.io because of the cost, but if an organization provide...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.