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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (18th), Process Mining (9th)
Visio
Ranking in Business Process Design
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.7%, up from 1.2% compared to the previous year. The mindshare of Visio is 8.9%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio8.9%
iGrafx Process360 Live Platform2.7%
Other88.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"Provides a valuable BPMN feature."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has increased accountability by providing defined documentation ownership."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"The solution is very stable."
"Overall, the solution is very useful and has good features."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"I find the library of shapes very helpful."
"The interface is the most valuable aspect of this solution."
"The fact that you could program in VBA is most valuable."
"Microsoft Visio is a robust tool for quick mapping."
"We use Visio for describing processes, port authorities, requests, exchange of documents, and authorizations, with the main use being for business processes and descriptions."
"Just the fact that a majority of the industry uses it, and you've got third-party templates that were created."
"I haven't needed to reach out to technical support the entire time I've used the product. It's very basic and very simple, and therefore I've never run into any issues I haven't been able to deal with personally."
"The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with."
 

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The price could be more competitive."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"With iGrafx, the implementation and the licensing were pretty complex."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"As a user, it, unfortunately, lacks recognition by Microsoft products."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"Technical support is hit and miss. When glitches come up, it can be difficult to engage with a true expert on the Microsoft side."
"Visio can be more user-friendly."
"I would like to be able to present diagrams in multiple ways, such as a Swimlane diagram."
"One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."
"The price could be better."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
 

Pricing and Cost Advice

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. We need better pricing for it."
"We have an enterprise license. I'm not sure what the cost is."
"The cost of the software is reasonably priced."
"There are some cheaper as well as free solutions."
"It has a lower price point than the competition."
"The yearly cost is approximately $400 CAD ($300 USD)."
"I give the cost of Visio a five out of ten."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
What needs improvement with Visio?
Licensing cost is one of the major points for improvement since it is quite high for personal use. People often turn to alternatives like Draw.io because of the cost, but if an organization provide...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.
886,174 professionals have used our research since 2012.