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Automation Anywhere vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Ranking in Business Process Management (BPM)
3rd
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
23rd
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (17th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.1%, up from 0.0% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ROI on major bots has been phenomenal."
"Business analytics provides real-time data that's something other competing companies lack. It uses statistics and graphs to show the performance of the bots which processes are lagging behind and if you need to give priority to certain tasks."
"Automation Anywhere's document automation, powered by IQ Bots and now enhanced with AI, stands out as a particularly valuable feature."
"We are getting massive efficiencies across our back office, internally."
"It helps improve performance and helps companies save time and money."
"The initial setup was straightforward. It is a very guided experience: out-of-the-box with Automation Anywhere University training."
"With Discovery Bot, we can even have our business people enabled with process finding and do an evaluation on whether it can be converted into an opportunity."
"The tech support for Automation Anywhere has been really good, so far. We haven't had to call them very much, but when we have, we have received a good response."
"We found the technical support to be helpful."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
 

Cons

"They do not include the basic functionality of column headers in Excel worksheets. This is missing, and we need it."
"When you are implementing it initially, it's challenging as there's a lot of change management."
"Blue Prism is more secure than Automation Anywhere. E.g., Blue Prism has a system that is difficult to penetrate. You can't simply go into their system and make any changes."
"I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers."
"Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI."
"I have been using IQ Bot, and its accuracy can be improved. It could be more accurate."
"The cost of this solution can be improved."
"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."
"It would be nice to have a Spanish user interface available to us."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
 

Pricing and Cost Advice

"It saves me around $100,000 a year."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
"Time-wise: We have saved hundreds of thousands of hours."
"I don't deal have cost specifics but I can say it is a tool that provides value for the money."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"As our team size increases, we may get some more licenses for the tool."
"We would like them to change the license model of charging per bot."
"It is somewhere in the middle. The price and value of Automation Anywhere are better than UiPath. The pricing is good globally. It could be a little bit cheaper, but it is good."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Multinational Bank
Find out what your peers are saying about Automation Anywhere vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.