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Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
6th
Ranking in Business Process Management (BPM)
12th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Process Automation (9th), Rapid Application Development Software (16th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
20th
Ranking in Process Mining
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Business Process Design category, the mindshare of Bizagi is 10.0%, up from 8.8% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great mapping feature that's easy to use."
"Business process modelling and simulation."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The API is pretty straightforward."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The user interface is pretty good."
"The most valuable feature is the simulation."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"We found the technical support to be helpful."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution is very stable."
"It has simplified compliance with regulations and company standards."
 

Cons

"It would be helpful if they added some extra features in the next update."
"I'm not really satisfied with the reporting aspect."
"In terms of what needs improvement, the costs can be lowered."
"It needs some better notation functionality."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"Difficult to export in formats other than PDF."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be nice to have a Spanish user interface available to us."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"With iGrafx, the implementation and the licensing were pretty complex."
"I would love to see a template and shapes for customer journey mapping."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It can be more user-friendly."
 

Pricing and Cost Advice

"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"My company uses the free version of the product."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"We have no issues with the pricing."
"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."
"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"It is expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Learn More

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Find out what your peers are saying about Bizagi vs. iGrafx Process360 Live Platform and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.