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Appian vs Microsoft Azure App Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Companies using Appian see increased profits, reduced process time, early break-even, and high user satisfaction across applications.
Sentiment score
7.9
Microsoft's Azure App Service offers cost efficiency, automation, ease of use, and machine learning, making it a worthwhile investment.
 

Customer Service

Sentiment score
7.4
Appian's customer service is mostly positive, with responsive support, valued community resources, and excellent expert involvement for issues.
Sentiment score
5.9
Microsoft Azure App Service support is mixed, with better response in premium plans but varying quality and delays otherwise.
Their customer service is responsive, and the team is very prompt for support.
Regions like Europe, the US, Canada, and India provide very good and immediate support.
 

Scalability Issues

Sentiment score
7.4
Appian's scalability suits medium and large enterprises but requires expertise for optimal performance and handles varying data challenges.
Sentiment score
7.7
Microsoft Azure App Service offers robust scalability and flexibility, efficiently meeting diverse company needs despite some configurability limitations.
 

Stability Issues

Sentiment score
7.9
Appian ensures 99.99% uptime and high stability; issues arise mainly from improper design or database handling and connectivity errors.
Sentiment score
8.2
Microsoft Azure App Service is praised for stability, high reliability, consistent uptime, and resolving issues efficiently, with user satisfaction.
It depends on how it has been designed and how it has been configured.
I find Microsoft Azure App Service to be quite stable.
 

Room For Improvement

Appian users seek improved UI customization, scalability, integration, DevOps, documentation, and better pricing for enhanced accessibility and flexibility.
Microsoft Azure App Service requires improvements in deployment, pricing transparency, integration, mobile support, and user interface for better usability.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Deploying Logic Apps in a private network environment becomes complicated due to the extensive white testing and configurations needed at the networking layer.
 

Setup Cost

Appian provides competitive, flexible pricing for on-premise and cloud solutions, offering value despite higher initial costs.
Microsoft Azure App Service offers flexible, variable pricing tied to usage and tier, appreciated for its pay-as-you-go model.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
If I compare this solution to AWS, it's cheaper, so it's better.
 

Valuable Features

Appian excels in rapid low-code development, user-friendly interface, robust automation, seamless integration, scalability, and comprehensive support.
Microsoft Azure App Service enables seamless deployment, scalability, robust security, and integration, supporting multiple frameworks with high availability.
It is easy for me to define the process and create configurable workflows.
The product is easy to maintain and deploy.
The most valuable features in the context of development and deployment are the integration with SDKs and the infrastructure standpoint.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Business Process Management (BPM) (4th), Process Automation (4th), Low-Code Development Platforms (4th), Process Mining (5th)
Microsoft Azure App Service
Ranking in Rapid Application Development Software
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Mobile Development Platforms (4th)
 

Mindshare comparison

As of February 2025, in the Rapid Application Development Software category, the mindshare of Appian is 9.8%, up from 8.8% compared to the previous year. The mindshare of Microsoft Azure App Service is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Sharjeel Khan - PeerSpot reviewer
Lets you manage security more efficiently, and supports multiple frameworks, but has limited multi-language support and integration
Limited integration is an area for improvement in Microsoft Azure App Service. Another area for improvement in the platform is multi-language support. That still needs to be added because, at the moment, my team still has to work on specific Python languages whenever the API calls need to be configured. The pricing tier for Microsoft Azure App Service also has room for improvement because it significantly varies. For example, you have premium and dynamic pricing, and people on P2 should be offered dynamic pricing or the high-priced tier on offer could still be worked on. I want a lifecycle pipeline feature, similar to Azure Pipelines from Microsoft Azure App Service. For example, when configuring the pipelines, I should be able to configure the cloud security posture for a specific deployment. By default, there should be a prebuilt cloud security option that can be configured before moving into the production environment. Microsoft Azure App Service should also give you a clue regarding the risks. It would be best if you didn't have to connect to other modules because that wouldn't be as beneficial to platform users, mainly because Microsoft Azure App Service has a lot of security development kits.
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Do you recommend Microsoft Azure App Service?
I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, whi...
What do you like most about Microsoft Azure App Service?
One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Azure App Service, MS Azure App Service
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
Find out what your peers are saying about Appian vs. Microsoft Azure App Service and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.