What is our primary use case?
Azure files offers several architectural scenarios so you can check and implement different use cases depending on your needs. In brief you can use the Azure Files with a serverless approach or to integrate it with your on premise file servers through Azure File Sync.
We have IT colleagues spread all over the world, so we are trying to define governance rules. We need to manage things at the infrastructure level, and so the Azure File could be a technology to replace or to integrate with our file servers on-premise solution.
How has it helped my organization?
We are testing and looking at the pros and cons, and we will decide based on features and the cost that will be present to the infrastructure manager. I think we will start to use Azure Files technology in production in the next year.
What is most valuable?
Azure Files does not require management of hardware or operating systems.
What we have found good for our company is the part related to the Azure File Sync that could be useful in a disaster recovery environment. If we have to restore all the shared data on-premise, it takes a lot of hours or days. We installed the Azure File Sync on a test on-premise server, and it was quick to synchronize back from Azure to the on-premise server. This is a really nice feature.
To get the best features on tiering, performance and security we must use W2016 and W10 in fact for example Azure File Sync does not support Data Deduplication and cloud tiering on Windows Server 2012 R2.
All data are encrypted in transit and at rest on Azure Files, Defender for Azure Storage is also available at additional cost.
Azure File offers Local and Geo-redundancy, your data can be stored in multiple Azure data centers improving availability and data proximity.
Azure backup is a fully managed service so you don't need to manage an on-premise solution, it is easy to use even though we expected better performance on the restore part, using standard storage we spend from 89 to 96 minutes to restore 341GB.
What needs improvement?
Keep attention and do not share the storage account key since it can be a security issue. With the storage account key, you can do everything you want on the storage account and on the file shares. It can be useful because this is the only way to work at home with an unmanaged PC from my company, but at the same time, if you share this key to external users, it could be a security issue.
It's a bit tricky to manage the permissions, because you have to set RBAC rights then mount the Azure File Share on your PC/server and then start to manage NTFS permissions locally.
The ability to check the open files would be a nice additional feature. On-premise you can check which files are open. On Azure, I haven't found this part.
Management and Troubleshooting often need Powershell commands.
Buyer's Guide
Microsoft Azure File Storage
April 2026
Learn what your peers think about Microsoft Azure File Storage. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,487 professionals have used our research since 2012.
For how long have I used the solution?
We have been testing the solution since June 2021, but not in a real production environment. We are only testing macros, permissions, accessibility, backup and so on.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I'm from Italy, but I belong to a server team hosted mainly in France and Germany. We need to manage things at the infrastructure level, and Azure File could be a technology to replace or to integrate with our on-premise solution.
The service can scale to fit almost any need, Azure Files offers four different tiers of storage allowing us to tailor our shares to the performance but obviously the cost will increase.
How are customer service and support?
We have an enterprise agreement with microsoft so I tried to open a couple of requests directly at Microsoft, asking more information about the cost. Their reply was, "We don't have precise information for you, use the Azure Calculator; just start to use the service then check after some time".
How was the initial setup?
Implement the service is quite easy, managing permissions can be tricky when starting from zero on this topic.
What's my experience with pricing, setup cost, and licensing?
For one terabyte of data, we are spending about 150 Euro every month; but we are using the solution at a basic level with standard storage (HDDs and not SDDs).
It has been difficult to understand the real cost besides the solution, In my oppinion costs are not fully transparent.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.