We get various services with Defender for Business, including endpoint detection and response and threat prevention plus vulnerability management, attack surface detection, and automated investigation.
Testing and Production Engineer at a tech services company with 51-200 employees
It's a good solution for small and medium-sized businesses
Pros and Cons
- "Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments."
- "Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments."
What is our primary use case?
What is most valuable?
Microsoft Defender for Business is good for small and medium-sized businesses. It offers solid security flexibility and integration with tools like Microsoft Lighthouse and some other software. It takes some of the features of Defender for Endpoint EDR and provides those services for small and medium-sized business environments.
The threat landscape is rapidly changing over time, and the scanning can always be improved. Microsoft sees trillions of signals every day, helping them to build their threat intelligence and improve their products.
What needs improvement?
Defender's threat protection should be fine-tuned to reduce false positives. It could be more targeted, reflecting a continuous evolution in detecting. Also, it could be easier to integrate into other environments.
How are customer service and support?
I rate Microsoft support seven out of 10. Microsoft customer service is generally good, but they take time to resolve some situations. Time is critical in security. Their support has room for improvement. They could be more proactive and efficient, fixing the issue without multiple follow-ups.
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Microsoft Defender for Business
December 2024
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How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing for Microsoft products can be a little costly at times. On the other hand, Microsoft has an entire ecosystem that covers all the pillars of security, such as identity, applications, endpoints, etc.
It helped us avoid purchasing products from multiple vendors and integrating those as an ecosystem. It can be somewhat expensive for small organizations, but it's competitive. I don't see a significant difference between Microsoft products and other solutions.
What other advice do I have?
I rate Microsoft Defender for Business eight out of 10. It's a good solution for protecting small and medium-sized businesses.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager, Information Technology Support at Innoveo
Top-class functional security with excellent vulnerability checking
Pros and Cons
- "If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security."
- "Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
What is most valuable?
If you're an Intune user, you can bring in certain capabilities like system-hardening policies, which further enhances the security. Also, Defender's vulnerability checking is very sensitive and automatically checks for and reports on vulnerabilities on all machines that have been on the domain.
What needs improvement?
Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work. In the next release, I would like to see more fine-grained URL filter control and more reporting options like the ability to generate a scheduled report.
For how long have I used the solution?
I've been using Microsoft Defender for Business for a month and a half.
What do I think about the scalability of the solution?
Defender is scalable because it's totally cloud-driven.
How are customer service and support?
Microsoft's technical support is very good, but it's difficult to get in touch with them via phone, so we have to raise an online ticket and get a callback (though they do respond very quickly).
Which solution did I use previously and why did I switch?
Previously, I used McAfee Endpoint Security.
How was the initial setup?
The initial setup is pretty straightforward, with very little configuration work administratively. Just the basic settings have to be brought online, and then the system takes care of things.
What's my experience with pricing, setup cost, and licensing?
Defender for Business is included by default with an Office 365 premium subscription.
What other advice do I have?
Defender is top class in terms of functional security. I would rate Defender eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Microsoft Defender for Business Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Buyer's Guide
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