SentinelOne Singularity Complete and Microsoft Defender for Business are two leading options in endpoint protection. SentinelOne Singularity Complete seems to have an edge in pricing and support satisfaction, while Microsoft Defender for Business is favored for its comprehensive features.
Features: SentinelOne Singularity Complete is praised for its autonomous threat detection and response capabilities, real-time analytics, and AI-driven prevention. Microsoft Defender for Business is commended for its integration with existing Microsoft services, extensive threat intelligence, and easy-to-configure policies. Users favor Microsoft Defender's integration and intelligence features, but SentinelOne's autonomous response system is highly valued for its efficiency.
Room for Improvement: SentinelOne Singularity Complete users mention enhancements in reporting and dashboard customizability. Microsoft Defender for Business users seek improvements in endpoint performance impact and advanced configuration settings. Microsoft’s product needs better performance optimization, while SentinelOne could benefit from more customizable user experience options.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete features quick deployment with robust customer support assisting in issue resolution. Microsoft Defender for Business offers a seamless setup, especially for those already within the Microsoft ecosystem, but faces mixed feedback on support responsiveness. SentinelOne’s deployment speed and support quality provide a slight edge over Microsoft’s otherwise smooth integration.
Pricing and ROI: SentinelOne Singularity Complete users acknowledge a higher upfront setup cost but report significant ROI due to reduced manual effort and faster threat resolution. Microsoft Defender for Business is noted for its competitive pricing and strong ROI through its deep integration with Windows environments. SentinelOne’s initial costs are higher, but its returns in terms of automation and efficiency are appreciable. Meanwhile, Microsoft Defender offers cost efficiency and strong value due to its integration capabilities.
Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.
SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
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