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Microsoft Defender for Business vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business improves ROI with enhanced security, faster incident responses, cost-effectiveness, and easy IT integration.
Sentiment score
7.5
Microsoft Intune boosts productivity and security while reducing costs by streamlining management and eliminating third-party solutions.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
5.9
Microsoft Defender for Business support is praised for quick responses but criticized for delayed resolutions and poor phone communication.
Sentiment score
6.6
Microsoft Intune support is generally responsive and knowledgeable, but inconsistencies exist, particularly with standard support response times.
It is rated ten out of ten for its quality and assistance.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Business effectively supports diverse sectors with high scalability, despite potential configuration challenges for large deployments.
Sentiment score
8.3
Microsoft Intune is praised for its scalability, flexibility, and seamless integration, managing thousands of endpoints efficiently across various organizations.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
9.0
Microsoft Defender for Business is praised for its stable, reliable performance with no reported issues over two years.
Sentiment score
8.1
Microsoft Intune is highly stable and reliable, with performance improvements and minor issues rated 8-10 by users.
No customer complaints about its functionality or reliability.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

Microsoft Defender for Business needs improved reporting, integration, threat detection, support, management, and more favorable pricing policies.
Microsoft Intune needs enhancements in reporting, app deployment, OS support, user interface, security, and third-party integration.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
 

Setup Cost

Microsoft Defender for Business offers competitive security as part of Office 365 Premium, with varied pricing for different organizations.
Microsoft Intune is cost-effective and valued for flexible licensing with high satisfaction, despite complexity for small businesses.
Single-year pricing remains good.
The package with Business Premium is good for what you get for the price.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
 

Valuable Features

Microsoft Defender for Business offers scalable security, integrating with tools, advanced threat intelligence, and cost-effective intrusion alerts for SMBs.
Microsoft Intune excels in integration, security, and device management, enhancing efficiency and usability across diverse environments.
Its vulnerability management is regarded as one of the best in the industry.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Microsoft Security Suite
18th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (38th)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of December 2024, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Business is 2.9%, down from 3.5% compared to the previous year. The mindshare of Microsoft Intune is 13.8%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Government
6%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing of Microsoft Defender for Business is competitive compared to its peers, though some competitors offer more favorable terms on multi-year contracts. However, single-year pricing remains...
What needs improvement with Microsoft Defender for Business?
Microsoft should provide batch management solutions with the application, integrating pass management with roles. Right now, Intune has limitations. Additionally, the pricing policy poses a challen...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Defender for Business vs. Microsoft Intune and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.