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ESET Endpoint Protection Platform vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
7.4
Microsoft Defender for Business improves ROI with enhanced security, faster incident responses, cost-effectiveness, and easy IT integration.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
5.9
Microsoft Defender for Business support is praised for quick responses but criticized for delayed resolutions and poor phone communication.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
It is rated ten out of ten for its quality and assistance.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
7.8
Microsoft Defender for Business effectively supports diverse sectors with high scalability, despite potential configuration challenges for large deployments.
In terms of scalability, I can rate it eight or nine out of ten.
The cloud-based nature of the solution ensures high scalability.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
9.0
Microsoft Defender for Business is praised for its stable, reliable performance with no reported issues over two years.
In terms of stability, I can rate it at nine out of ten.
No customer complaints about its functionality or reliability.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Microsoft Defender for Business needs improved reporting, integration, threat detection, support, management, and more favorable pricing policies.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Microsoft Defender for Business offers competitive security as part of Office 365 Premium, with varied pricing for different organizations.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Single-year pricing remains good.
The package with Business Premium is good for what you get for the price.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Microsoft Defender for Business offers scalable security, integrating with tools, advanced threat intelligence, and cost-effective intrusion alerts for SMBs.
The primary purpose is to protect computers from viruses and ransomware.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (4th)
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Microsoft Security Suite (18th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.0%, down from 3.6% compared to the previous year. The mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Educational Organization
6%
Financial Services Firm
6%
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing of Microsoft Defender for Business is competitive compared to its peers, though some competitors offer more favorable terms on multi-year contracts. However, single-year pricing remains...
What needs improvement with Microsoft Defender for Business?
Microsoft should provide batch management solutions with the application, integrating pass management with roles. Right now, Intune has limitations. Additionally, the pricing policy poses a challen...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
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Find out what your peers are saying about ESET Endpoint Protection Platform vs. Microsoft Defender for Business and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.